Used 2011 Ford Flex Consumer Reviews
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2011 Ford Flex
I have a family of 5 and that's why we bought this vehicle. The vehicle is great in handling the road but last year suddenly it lost power steering. Paid over 1000$ for the repairs initially then steering pump broke. On top the air condition started not working. Paid couple hundred for that too. Ford sync is very strange, cant do the updates easily and is not working properly with our phone. I would not recommend the vehicle to anyone out there to be honest.
- Safety
- Technology
- Performance
- Interior
- Reliability
Great vehicle overall beware dealer transfers!
Overall the flex is great however I was disappointed with missing paint on bumper (where bumper meets sheet metal), some squeaks in ceiling air ducts and undisclosed minor hail damage to my vehicle. I will never do a inter dealer transfer in the future. Further my dealer (Maclin ford) also told me the vehicle had no break in period. After I received the vehicle I was disappointed to read that there is a 1000miles break in where the engine speed needs to be varied. Unfortunately the dealer tranfer involved a drive of almost 1000m. Seems to me like ford sales either does not know the product they are selling or they were dishonest in order to fininsh the sale.
- Limited WagonMSRP: $4,50096 mi away
- Limited WagonMSRP: $13,995107 mi away
- Limited Wagon w/EcoBoostMSRP: $8,999121 mi away
Head rest a failure
The head rest pushes against the back of your head. Guess the ladies are really going to appreciate their hair-do being redone. They claim it's a "safety" feature. Bull. It's a bad design. Mercedes & Lexus don't re-do your hair for you nor poke you in the back of your head, and they are no slouches in the safety department. This is just a lousy design.
It's okay, but there are better choices...
After spending considerable time driving my 2011 Flex on different types of roads, under varying conditions, I'd say it's good as a people-mover, and a good alternative to a mini-van. However, it is not as sporty as it's image portrayed on TV. After 11,000 miles the drivers window squeaks like a pig, and the auto tailgate is very annoying (way too slow opening & closing). Unless you have 6 or 7 people to haul, I would suggest an SUV like the Honda CRV or Toyota RAV4 instead. They have as much useful cargo room, handle much better and get better gas mileage.
Improve the ride
It is still a truck ride
- Safety
- Performance
- Interior
- Comfort