Used 2022 Ford F-150 Lightning Consumer Reviews

Stay away! Unless you love tow trucks

I drive 250 kms every business day and add over 40,000 kms a year, and after nearly two years of driving I'm trading in my Ford Lightning Lariat for another EV vehicle as soon as possible (one that isn't a Ford). When the vehicle cannot be started or boosted, it cannot be put into neutral. There are videos online about 3 different methods to put the vehicle into neutral under these circumstances, but they all always fail. This happened to me after a year of ownership, and a second time more recently after just under 2 years of ownership. Once this happens, a capable tow truck driver literally drags the vehicle onto a flat bed. Not a pleasant site for an owner that stretched the budget in order to buy the vehicle in the first place. Many tow truck drivers do not know how to deal with a vehicle that cannot be put into neutral so they leave, and ask you as the owner to arrange for another more specialized and experienced tow truck driver to handle it. All in all I have had to deal with 7 different tow truck drivers, and I have been without my 2022 Lightning Lariat for a total of 13 weeks between the 2 incidences, in less than 2 years. When the vehicle is running, it is as good as the reviews indicate, but when there is an issue, the techs at the dealer network are often not able to identify through diagnostics what the issue is without spending 60-70 hours looking for the problem, and if you experience an issue outside of the bumper to bumper warranty period, Ford makes you responsible for the diagnostics and a great number of the electrical components as well. Take it from someone like me that has actually used the vehicle extensively and for a longer period of time, this vehicle is not reliable nor is it manufactured well. In addition to dealing with 7 different tow trucks over time, I have spent countless hours over the phone trying to receive meaningful updates from dealer service departments and Ford Canada, and in the end I can honestly say 2 things about the Ford Lightning after 2 years of ownership: 1. You will encounter problems with this vehicle. Numerous dealer service departments have told me that the Ford Lightning has become a major problem vehicle for them and it isn't unusual for the techs to spend 60-70 hours diagnosing a problem before it is found (1 short will cause a draw on the 12V battery and once it is dead the vehicle turns into a brick). 2. If you are caught dealing with a issue involving a lengthy diagnostic period outside of warranty, Ford will make you responsible for the issue despite knowing that they have manufactured a vehicle that has major problems related to diagnostics. If you are expecting to save on fuel and maintenance over time, beware, I lost all my savings and more when I was presented with a $6,000 bill for the latest issue. This after only two years of ownership. The Ford dealer and Ford Canada suggested that I should be happy that they agreed to accept the remainder of the bill which totaled $14,000. Apparently, my vehicle was repaired and ready to be picked up 2 weeks prior to when I actually picked it up, because the dealer and Ford were trying to calculate the value of the repair they were willing to accept before making me responsible for the remainder or the charges. The worst part was, the Ford dealer offered me an extremely low trade in allowance value after I expressed an interest in getting another vehicle from the dealer. They cited reliability problems with the Ford Lightning for one of the reasons for the low trade in allowance value.