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Used 2021 Ford Explorer Consumer Reviews

3.8 out of 5 stars
57 reviews
List Price Range
$17,995 - $38,990

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Pros
Cons
3 out of 5 stars

A lot of money to have trouble already

Vernon, 06/11/2021
2021 Ford Explorer ST 4dr SUV AWD (3.0L 6cyl Turbo 10A)
16 of 17 people found this review helpful

Bought the 21 ST new, after 4K miles got a bad rattle under the front of the vehicle that you can feel even over small bumps and when braking, my old truck has under carriage damage and makes the same noise, seen plenty of people complain about this on other sites seems Ford knows it. I traded a 18 limited for this and it never had these problems

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Nightmare

Shadi s, 01/25/2021
2021 Ford Explorer Limited 4dr SUV AWD (2.3L 4cyl Turbo 10A)
147 of 170 people found this review helpful

Brand new 2021 limited explorer out of commission with less than 200miles😩 car says overheating won’t drive.. take it to Ford dealer they tell the tow truck they have no space😡 so they sell the vehicles but don’t want to service them... they blamed COVID

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5 out of 5 stars

Blue Explorer King Ranch

Rufus T Beauregard, 01/29/2022
2021 Ford Explorer King Ranch 4dr SUV (3.0L 6cyl Turbo 10A)
9 of 9 people found this review helpful

My wife and I love our ’21 Explorer. We also own a ’19 Honda Pilot, a ’19 Honda Ridgeline, and a ’20 BMW X3M. We both prefer the Ford for everyday driving and longer trips. Comfortable ride, comfortable interior, roomy, good infotainment system (some knobs, not all touchscreen frustration), good looks (subtle, no ‘look at me!!!’ grill which seems to be all the rage today) , good climate controls, enough power, reasonable fuel economy, parts, fuel and consumables available anywhere in the Americas. Pretty good view in traffic; ‘driving aids’ are helpful without being too intrusive. Adaptive cruise works well and can be switched over to ‘regular’ cruise control if desired. Third row folds down for additional storage space if needed. I agree that a 10-speed tranny is not needed, but every company has to do what they can to meet CAFE standards. The Explorer rides like a typical Ford in that there is some ‘give’ in the body, there’s some body roll going over train tracks, etc. It’s nowhere near as rigid as the BMW, and that’s okay. The BMW can be pretty jarring over imperfect surfaces. I compare the two only to mention that they aimed at different markets/groups. The BMW is built to go fast and clip apexes, while the Ford is built to get you to your destination in comfort. Compared to the Explorer, the Pilot is noisier, Honda infotainment is worse, Honda is less luxurious (as it should be because the Ford cost $20k more), Honda driving aids are more intrusive, Honda did not come with a gear selector beyond P/R/N/D so you can only shift gears with the gas pedal. Our Hondas are good vehicles and the presumption is that they are built to a higher quality standard, but we’ve not had any problems with either of the Hondas or the Ford. We love our Explorer.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Explorer ST-Good for cops but not the public.

JayC, 05/04/2021
2021 Ford Explorer ST 4dr SUV AWD (3.0L 6cyl Turbo 10A)
55 of 65 people found this review helpful

Your money would be spent better elsewhere. The electronics are horrible in this. The radio stations don't change and lock up all the time and Sync is slow and sporatic. You listen and do what Ford wants, not what you want. The vehicle hits the brakes all the time when backing without a soul around. The ride is absolutely terrible here in Michigan-you feel every expansion joint and every bump and then some in this. I watch my passengers shake while driving. Not a long hauler or daily driver. This family vehicle is begging for some kind of ride control. It's embarrassing having spent so much for this. The plastic trim is coming off around the wheel wells and isn't painted without an option to paint. The street pack 21s are too big for this vehicle-too much unsprung weight. The power is there though. It is a strong puller but you pay at all the pumps. Don't even think of getting 20mpg to the gallon. Not happening. Try 17-18 driving mellow. The seats are not sporty and there's very little bolster support. Steering feels very heavy. Wind and road noise are there, not overwhelming but there. Cheap plastic interior abounds. B & O stereo is good though but not liking the non-integrated ipad someone just threw in there which doesn't work well at all. The HVAC and wipers work well if the electrical is working. Lots of space to put spare parts. Been in for repairs for electronic and tranny related issues. Fingers crossed.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Pilot or Explorer

Rick Bernard, 12/17/2020
2021 Ford Explorer ST 4dr SUV AWD (3.0L 6cyl Turbo 10A)
61 of 73 people found this review helpful

Had a 2019 Honda Touring awd. Traded on Explorer ST awd In comparison the Explorer has a more stylish interior, more room, better seating, better backup camera, auto hold brakes, way better stereo, Fords Auto adaptive cruise control will bring you to a stop. Honda disengages at 20mph. Explorer looks mean on outside blacked out. paid 10,000 more but have 400hp and everything I described. The ST wont disappoint. What I dont like us the lack of gauges displayed in the digital dash. no oil, volts, trans temp only in tow mode. no launch control.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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