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Used 2020 Ford Escape Consumer Reviews

3.9 out of 5 stars
147 reviews

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5 out of 5 stars

2020 Ford Escape done right

Joe Staknis, 01/24/2020
updated 01/28/2021
2020 Ford Escape Titanium 4dr SUV AWD (2.0L 4cyl Turbo 8A)
14 of 17 people found this review helpful

Lots of standard stuff in the Titanium trim level. Adaptive cruise control, lane centering, auto stop-start, much much more. You can even have it steer for you on marked roadways with lane keeping, but it makes sure you keep you hands are on the steering wheel.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Uncomfortable seats.

jg77, 10/22/2019
2020 Ford Escape SE 4dr SUV (1.5L 3cyl Turbo 8A)
62 of 82 people found this review helpful

Saw the new 2020 design at a local dealer's lot and decided to have a look. Styling was O.K. , vehicle appears more spacious compared to the 2019. Anyone considering this vehicle should first have a good look at the seats, I at first thought I sat down on an object other than the seat cushion and reached underneath to remove it but there was nothing there. These are thinly padded seats, the seats in the leather trim level was a small improvement.

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1 out of 5 stars

Just stay away from Ford

Geoff, 04/06/2022
2020 Ford Escape Titanium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid EVT)
7 of 8 people found this review helpful

30,000 kms, 3 transmissions, 7 speakers replaced, brakes that intermittently let go for 5 to 10 feet. My car over the last year and a half has been in the shop for a total of over 3 months and it still breaks down every 2 to 3 weeks.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Trouble

Frank , 02/23/2022
2020 Ford Escape SE Sport 4dr SUV AWD (2.5L 4cyl gas/electric hybrid EVT)
7 of 8 people found this review helpful

I was pretty excited to receive this vehicle as a company car. My excitement quickly ended. It has been a total lemon but so have most of the other Escapes that my coworkers drive. My company has had unbelievable issues with this Escape hybrid. Everything from ABS brakes not working, car not starting, vehicle turning off while driving. Look up Ford Escape Hybrid issues and you will see it is not limited to the 2020 model but Ford takes no responsibility nor does their Roadside Assistance help you when you are stranded (Ford is terrible at owning its problems - look at the rust issues of the older Escapes and the engines overheating on the 2016 models - that recall did nothing to fix the problem, it only shut off the engine for you so it wouldn’t overheat & also 2016 engine blocks cracking). Bottom line, it isn’t a bad looking vehicle but not good choice if you actually expect to drive somewhere.

Safety
2 out of 5 stars
Performance
3 out of 5 stars
Interior
2 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Better fuel economy than advertised

CanadianDriver, 08/04/2020
2020 Ford Escape Titanium 4dr SUV AWD (2.5L 4cyl gas/electric hybrid EVT)
4 of 4 people found this review helpful

With no special hypermiling tricks other than selecting "eco" driving mode, I regularly average 50 mpg in summer city driving with my AWD Titanium Hybrid (with A/C turned on). Managed to hit 53 mpg on a 30-mile country drive on secondary roads a couple of days ago. The EPA rating of 44 mpg city is already excellent. Exceeding that lofty target with a loaded AWD car with oversized 19" wheels is phenomenal. We do a fair amount of long-haul (10-hour) winter driving, so the fuel economy paired with excellent handling, driver-assist safety features, AWD and reasonable interior comfort makes this car a real winner for us.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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