Skip to main content

Used 2011 Ford Escape Consumer Reviews

3.8 out of 5 stars
74 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example

Trending topics in reviews

Pros
Cons
1 out of 5 stars

DO NOT BUY!!!

Preston Larson, 12/16/2015
2011 Ford Escape XLT 4dr SUV AWD (2.5L 4cyl 6A)
21 of 25 people found this review helpful

My wife bought this car brand new in 2011. Worked great for 3 years and 1 month. 3 weeks after our 3 year warranty expired the back left window regulator went out. Ford would not replace it so we had to have it replaced for $200. One month later the back right window regulator went out. Soon after that the AC went out. And just recently the sun roof stopped opening and closing. We have owned this car for 4.5 years and have had to get more things fixed then any car I have ever owned. The car looks nice and drives fine in my opinion but the cost to own it is ridiculous. I will never buy an escape or a ford for that matter ever again.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
Report Abuse

4.38 out of 5 stars

Apex Suv And An Asset To Any Owner

truth1hurts, 03/02/2014
2011 Ford Escape XLT 4dr SUV AWD (2.5L 4cyl 6A)
17 of 20 people found this review helpful

We love our 2011 Ford Escape as, in our opinion, it hammers the competition and it is a valued asset in our family. The pathetic competition, the 2008 Jeep Patriot does even come close to the reliability, power, style, reputation and perks of a comfortable Ford. The Escape will not hurt pocketbooks; it is reasonably priced and I would recommend people trying to get a better deal through the employee pricing campaign. Money well spent, the Ford Escape. It made a former unhappy owner of the Jeep elated when we slid into a 2011 Ford. The competition will be full of jealousies as Ford is known to give many the "wow factor" in an winner vehicle.

Report Abuse
2011 Ford Escape for sale near you
Showing 3 of 16 listings
See all 16 listings

3 out of 5 stars

A Lemon at the start but it has grown on me...

J Redmond, 07/19/2018
2011 Ford Escape Limited 4dr SUV AWD (2.5L 4cyl 6A)
9 of 10 people found this review helpful

I have the V6 model. The car has it's issues but it is very comfortable to drive, fuel efficient and handles well in the elements. There are many aspects of the car I love, like the quality of the leather seats, the Dashboard material quality, the Cargo space (have not found a vehicle that could match it) and the size of the vehicle. On the other hand, Ford is terrible with customer service. A couple of years back my car had just gone 50 miles over it's extended warranty and the driver side seat heater caught fire. We were able to put it out quickly but the damage was already done. We went to the dealer and they wouldn't fix it for anything short of $1600 and it was not covered under warranty. They would not take the seat apart to see what the problem was unless I agreed to get it fixed. They have also, on multiple occasions tried to up sell me on unnecessary things and, luckily, I new better since I'm an engineer and know a fair share about engines. Also, I wish Ford would put plastic wheel wells, specifically on the rear of the vehicle. It's a 2011, never driven on salted roads (only Mag) and both rear wells are starting to rust out and bubble. Resale value is TERRIBLE, even for one that runs Great in very good condition. Once I'm done with this car I'm done with Ford. This year and model of the vehicle, despite it's issues ( it was a lemon so I've seen others do better), it has been a great SUV. I'm going to miss the V6 when they get rid of them in the future.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
Report Abuse

5 out of 5 stars

ford escape limited 4w

jan 1, 10/12/2019
2011 Ford Escape Limited 4dr SUV AWD (2.5L 4cyl 6A)
5 of 5 people found this review helpful

I have been very pleased with this car driving in town and on the interstate great gas mileage and never gets stuck in mud or snow. it is not as quite running as my F 150 but only in the beginning once its 60 70 miles an hour it is very quite. I do all maintenance change trans mission at 45000 miles. Has a very good air conditioner and backup system. seats are leather. cargo space is very roomy and seats fold down for even more. over all it is a very good suv.

Report Abuse

4 out of 5 stars

Great compact SUV

andyman2, 01/06/2013
2011 Ford Escape Limited 4dr SUV (2.5L 4cyl 6A)
5 of 5 people found this review helpful

I love my Escape Limited 4cyl 4wd, I was hesitant about buying a 4cyl, but I'm happy with it. The power is ok, I knew it wasn't a power house going into the purchase. The gas mileage is decent especially being a 4wd. It handles well in snow. I've read many write about a vibration when idling, and mine has the same annoying vibration but it goes away when the vehicle is warm and it is only really an issue in cold weather for me. The only thing I wish I could change is the heated seats only have one setting. My old car had a high and low, and I was able to always have it on low and the one setting in the Escape does not allow me to do that because sometimes it becomes too hot.

Report Abuse
Items per page:
5