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Used 2011 Ford Edge Consumer Reviews

4.0 out of 5 stars
109 reviews

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3.75 out of 5 stars

Love the Edge, Hate SYNC/My Touch

grylls, 05/13/2011
2011 Ford Edge Limited 4dr SUV AWD (3.5L 6cyl 6A)
14 of 51 people found this review helpful

I have owned a 2011 Edge for 5 months now, and for the most part it is a very good vehicle. Comfortable, well built mechanically, and gets the advertised EPA gas mileage if you take it easy. But as many other reviews have said, the SYNC/My Touch systems and everything connected to it such as Blue tooth, Navigation, etc were apparently released to market with no product testing. My wife and I have nicknamed the voice recognition system the "Voice Nonrecognition System". The navigation system seems to know only places that we would never want to go. I should have not dismissed it as a fluke when the navigation system had no idea where the Ford dealership was when we took it for a test drive.

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4.88 out of 5 stars

One month and lovin it!

Dudley, 11/26/2010
2011 Ford Edge Limited 4dr SUV (3.5L 6cyl 6A)
1 of 2 people found this review helpful

Our Edge is just one month old at this point. We absolutely love this vehicle. It is quiet (traded a'05 Highlander) and much better ride than previous SUV's.The MyFord Touch system has a rather steep learning curve. I am sure it will come in time but at this point we are still learning. Getting about 20 around town and got 31 on a recent 70 mile trip (speed limit was 55)We have been stopped numerous times by people admiring this car. Looked at Lexus, Cadillac, GMC, Honda Toyota but kept coming back to the Edge.Paid invoice and got a fair trade in amount. FYI, the Ford "holdback" is 3% and the advertising allowance is approx. 1 1/2 % So even at invoice the dealer is making about $2000

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5 out of 5 stars

Couldn't be more satisfied. My EDGE is like a family member.

gerryinohio, 09/08/2011
2011 Ford Edge Limited 4dr SUV AWD (3.5L 6cyl 6A)
1 of 2 people found this review helpful

It's only been 8 months since I drove it off the lot and said to my wife ..."Did I really pay that much fir a Ford !!?" Now I am constantly surprised that I was able to get all these features, and this ride for such a low price. I've owned 2 Accords, a Chrysler Town and Country Limited Van, an RX7, and before that a Chrysler 5th Avenue, and a Mercury Marquis Broughm. They all had their good points ... but none has fit me so well as this Edge. Decent mileage (19.5 city), comfort, all the pickup I need, and easy on the eyes. I'm so sold on it, I should probably quit my job and apply at the local dealers to sell Edges.

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1 out of 5 stars

My first new car FORD EDGE SPORT. what nightmare

Joann rodriguez, 08/26/2015
updated 02/28/2017
2011 Ford Edge Sport 4dr SUV AWD (3.7L 6cyl 6A)
5 of 21 people found this review helpful

This car has so many issues, the camera stops working, the drivers door latch isn't working. Which is a safety issue. There are 1000 people complaining about it and Ford is ignoring it. They should have a recall. The electrical in this car is dangerous. And the tires OMG.this car is not a good car. I don't recommend a FORD TO ANYONE.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3.25 out of 5 stars

DO NOT BUY THE CAR WITH THE SYNC SYSTEM

tuffcookie, 11/06/2011
2011 Ford Edge SEL 4dr SUV (3.5L 6cyl 6A)
1 of 3 people found this review helpful

I purchased a 2011 Ford Edge with the Sync system. The system does not work Ford is covering up the problem in all of the Edge's and Explorers The dealerships are unable to fix the system My car is my office the whole system does not work can not recieve or talk on the phone Radio some times goes out System re boots on its own If you use your car as your mobile office do not buy I have an internal Ford e mail stating system does not work and supposedly fix is coming in Jan Feb . I bought an American car to support our country. They have not lived up to the problem in their customer service divsion and have not come out publically and admitted they have a problem Maybe they should follow

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