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Used 2021 Ford EcoSport Consumer Reviews

3.4 out of 5 stars
69 reviews

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We have a limited number of reviews for the 2021 EcoSport, so we've included reviews for other years of the EcoSport since its last redesign.

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Pros
Cons
1 out of 5 stars

Engine Failure....Ford just says sorry

CB, 03/11/2024
2020 Ford EcoSport SE 4dr SUV (1.0L 3cyl Turbo 6A)
5 of 6 people found this review helpful

I have a 2020 Ford EcoSport SE. Not long after receiving notice of the recall about the engine oil pump tensioner arm, it broke. The notice says the vehicle is ok to continue driving and they will notify when parts are ready. Well the vehicle is now undrivable and all I can get from Ford is "Sorry for the inconvenience". Spent an entire day making calls trying to find a solution. "Sorry for the inconvenience" does not fix a thing. They will not cover the tow or even say what needs to be done for the repair. I have to wait at least a month but maybe as many as 3 months to find a solution. Who has that kind of time to go without transportation?? The repair estimate I was given by the ford dealership was $9,000. Ford expects me to pay this out of pocket and save the receipts for a reimbursement but they don't even know what qualifications are needed for that to happen. So reimbursement is not guaranteed. Per their service rep over the phone. So I have an overpriced lawn ornament right now with an apology. Great job Ford!

Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Not the best

Smitty, 12/11/2020
updated 06/14/2021
2020 Ford EcoSport SE 4dr SUV AWD (2.0L 4cyl 6A)
5 of 6 people found this review helpful

Just made the first payment on a 2020 eco sport se now it’s in the Ford garage getting work done to it was told rear shocks and struts have a know problem so they ordered new ones 1400 miles Great car FORD !! Buy the way here’s a rental car till we can get yours fixed :( Don’t forget to make your payment on time

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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2021 Ford EcoSport for sale near you
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4 out of 5 stars

Happy with our EcoSport

JohnIL, 05/02/2021
2020 Ford EcoSport SE 4dr SUV AWD (2.0L 4cyl 6A)
3 of 3 people found this review helpful

We downsized from a F150 4x4 and bought a EcoSport AWD with 2.0 Duratec. The end of year discounts put this vehicle in a acceptable price for the features. Very happy with it so far and we get around 28Mpg which is on the high end of estimate from EPA for combined. If I had to find something to take points off its the 6 speed trans which can be lazy to downshift sometimes. But we have noticed that with vehicles because manufactures are trying to deliver best EPA estimates. Seems they all upshift early and downshift late.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Good value small utility

Tom , 12/08/2022
updated 12/11/2024
2020 Ford EcoSport SES 4dr SUV AWD (2.0L 4cyl 6A)
3 of 3 people found this review helpful

I have the SES trim on my 2020 Ford EcoSport which I bought as a leftover in 2021 at a very fair discounted price before the chip shortage began. Car has all the features and gas mileage I wanted. I believe the EcoSport is a good car, drives well and the air conditioner can cool off the car fast in the summertime. A well equipped car that is a pleasure to drive and handles the road in any weather. I still find the EcoSport to be a very reliably good car after 3 years of ownership

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Love it!

Natalie, 06/10/2022
2020 Ford EcoSport SE 4dr SUV AWD (2.0L 4cyl 6A)
3 of 3 people found this review helpful

I bought this new in April 2021. I have had no issues with it whatsoever. I love all the features. It is a fairly smooth ride. I am extremely pleased with my purchase. My only complaint is the trunk door. I wish it opened up instead of the side.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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