Used 2014 Ford C-Max Energi Consumer Reviews
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Ford does not solve the many problems this car has.
The Ford "Sync" feature does not work properly. The voice recognition feature does not understand anyone I know. Ford is aware of the problem and has installed several software updates, it still does not work. This makes the GPS feature useless. If GM "On-Star" is a "10", I would rate the Ford Sync a 1. It is very frustrating to try to use. The car has just stopped running on two occasions and required towing back to dealer. I was told there was a "computer glitch". The car has NO SPARE TIRE!!!!! No jack or lug wrench. They put a can of "fix a flat" under the seat and if that doesn't work, you will need to be towed!!! How stupid is that????
Headlights burn out
If you want a car that will last, don't buy this one. I had to replace what I thought was a head light bulb, but turned into an headlight assembly, burned out and cost well over $600.00. I had to replace my battery-not the hybrid over 200.00. I purchased an extend warranty but that didn't cover it, burned out headlight assembly that actually showed it burned, which might have been a problem if it caught fire. I leased it and later decided to purchase it, boy was I upside down. I use it to commute for the carpool stickers and it doesn't hold it's value much, so if you only drive around town, good, but get any mileage over 15,000 a year, this is not the car for you, get a Toyota Prius, it will last and also hold value, I have one of these too. Beware because Ford doesn't stand by their car or parts.
- Performance
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