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Used 2004 Dodge Sprinter Consumer Reviews

4.5 out of 5 stars
23 reviews

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We have a limited number of reviews for the 2004 Sprinter, so we've included reviews for other years of the Sprinter since its last redesign.

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Pros
Cons
5 out of 5 stars

2002 Freightliner Sprinter is fantastic!

Wild Imaginations, 11/25/2007
2003 Dodge Sprinter 2500 High Ceiling 140 WB 3dr Ext Van (2.7L 5cyl Turbodiesel 5A)
17 of 17 people found this review helpful

I got this van used in September 2005 and drove it home from Brighton, Co to Danville, CA. It drove perfectly fine. Fuel mileage was around 20 mpg. After 50k miles, the mileage got up to 22 mpg. Now after 106k miles, the mileage is up to 25 mpg combined city/fwy. Use it for my business and never gave me any problems. Even went on a trip from Danville, CA to Las Vegas, NV on one tank of diesel fuel. I was totally impressed!!! Everyone is always complimenting or asking questions about my Sprinter van. My kids think it's the ugliest thing in the neighborhood and refuse to be near it. Good for me, they won't bother asking me if they can use it. Will keep it for another 100k miles!

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4.13 out of 5 stars

Great concept, iffy execution

sdeb, 02/22/2007
2004 Dodge Sprinter 2500 118 WB 3dr Van (2.7L 5cyl Turbodiesel 5A)
14 of 14 people found this review helpful

This vehicle fills a niche in the market. If you want an economic diesel vehicle that you can use for hauling stuff or hauling family, then this is only thing out there that fits the bill. A mini-van can't tow, a pickup won't seat 7 people and a giant SUV won't get 24 mpg. It has an amazing payload, decent towing capacity, loads of interior space and is fairly economic (although diesel is pricey). The van has distinctive styling on the outside. The interior is spartan - rubber floors and plastic. As a van, it uses rear leaf springs and tends to be bouncy when unladen. That said, it's not uncomfortable, particularly on highways. Sort of noisy if you're not into diesel rumble.

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4 out of 5 stars

Sprinter Passenger Van, misunderstood

KenB, 11/02/2005
2004 Dodge Sprinter 2500 140 WB 3dr Ext Van (2.7L 5cyl Turbodiesel 5A)
7 of 7 people found this review helpful

I bought this for my family, and so are many other people now... but my dealer wants this passenger van to be a commercial vehicle and for me ot believe that rattles (mis-adjusted doors mostly) are normal. I fixed some of the problem myself after they told me it couldn't really be expected not to bang and rattle. Also had the common transmission leak (TSB was issued), and central locking system was beyond quirky and had to have the central locking timer module replaced (now is quirky, but according to the way the owners manual says it should be). Over all, this van is great!!! Roomy, quiet, comfortable, solid, peppy, and frugal on fuel. 20 miles per gallon of diesel, better when broken in.

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5 out of 5 stars

2004 Sprinter in a world of 2019’s

Astroplane, 06/10/2019
2004 Dodge Sprinter 2500 140 WB 3dr Ext Van (2.7L 5cyl Turbodiesel 5A)
7 of 7 people found this review helpful

It’s 2019 and still driving the Sprinter daily. The van has ultimately been very reliable and averages 22-24 mpg city with 3/4 ton cargo bolted to floor. I know several of these vans that have exceeded a million miles. Using the proper spec’d fluids at the proper intervals is key to longevity. Due to the low production numbers and high cost of this year van (diesel), very few mechanics have ever worked on one much less understand this vehicle.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4.5 out of 5 stars

a big van that drives like a car.

w. meiss, 08/10/2004
2004 Dodge Sprinter 2500 High Roof 140 WB 3dr Ext Van (2.7L 5cyl Turbodiesel 5A)
6 of 6 people found this review helpful

purchaqsed the vehicle for retirement travel and insulated it to reduce the box noise. added 2 side and 2 rear windows which are available from after market vendors. added 2 very confortable passenger seats and a XM radio receiver with amplifier and speakers for good quality sounds. there still room for my raft/motor and fishing gear. added decals on sides and rear of a fisherman with rod in one hand and a can of beer in the other. it cruises very well up the mountains of no. ca., not good in the dirt. became the family and friends favorite method of transportation. dealership could do the 10000 mile service quicker. very happy with van.

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4 out of 5 stars

Great design, so-so execution & support

Ken Baker, 10/18/2005
2004 Dodge Sprinter 2500 140 WB 3dr Ext Van (2.7L 5cyl Turbodiesel 5A)
6 of 6 people found this review helpful

Solid chassis with nice German styling and seats, the plain-but-functional well-executed variety. Fairly small diesel a real gem, getting the vehicle up and running quickly and smoothly. Downshifts: excellent for braking and respond correctly by not over-revving the willing little engine. Quiet when all the parts are tightly in place, it has a tendency to loosen its door stops and find the worst in choppy or pothole laden roads, but stays stable- driving. Dealer adjustments? They started refusing (right away)to get to the bottom of the many rattles: made service-after-sale = JOKE. Central locking: cryptic concept from Germany for hocuspocus, remote lock EQ unlock NE lock. Leaky Trans@3K miles

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3.75 out of 5 stars

AVOID AT ALL COSTS!

henrod, 02/07/2012
2003 Dodge Sprinter 2500 SH Ceiling 118 WB 3dr Van (2.7L 5cyl Turbodiesel 5A)
5 of 5 people found this review helpful

Bought one of the first 2002 models imported into the states and the day after I drove it home, it had problems. Steering rack was out after 1,500 miles had all the fuel injectors replaced twice, cylinder head was damaged by Freightliner dealer in Forest Park, GA and had to wait 4 months to have the part shipped in from Germany and installed. On my third turbo and fuel pump, have gone through the famed "Black Death", on my fifth transmission which required having the entire motor pulled to get to it. And after 135,000 miles, still having problems, at least they're not as frequent.

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4.75 out of 5 stars

Not for everyone, but an amazing vehicle

Love the Sprinter, 10/06/2003
2004 Dodge Sprinter 2500 High Roof 158 WB 3dr Ext Van (2.7L 5cyl Turbodiesel 5A)
11 of 13 people found this review helpful

So far, with 90K miles, the Sprinter has been very impressive. Fuel economy is over 20 mpg with a 3500 version with dual rear wheels. 10K service intervals for oil changes are a life saver, but pricey due to full synthetic oil being recommended. Only real annoyance is excessive front tire wear due to the factory alignment specs. Other than that, this vehicle is comfortable, nimble, economical, quiet, surprisingly powerful, and so far bulletproof. If you can live with the looks, and the fact that it won't fit in the garage, it is well worth the price premium over anything else on the road that thinks it can compare for both passenger and cargo service.

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2.75 out of 5 stars

A Nightmare

junk13, 11/16/2013
2003 Dodge Sprinter 2500 High Ceiling 118 WB 3dr Van (2.7L 5cyl Turbodiesel 5A)
10 of 12 people found this review helpful

We have had our 2003 Sprinter for 2 1/2 months. It has been in the garage for 3 weeks now and still after $2,000+ don't know what it is. It ran fine but it started being difficult to start. It would crank and crank and then finally start until it just wouldn't start. We had it towed to Freightliner thinking they work on these vehicles and would know their stuff. They first said it was a cranking sensor and a quanity control value. It took 2 weeks to get the part. Didn't fix it. Now they say they think it is the engine harness and if not that then maybe the fuel pump. Well still sitting there. If they ever get it started we are going to get rid of it. No more problems!!

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4.88 out of 5 stars

I love my Sprinter Van

lgc30642, 09/11/2003
2003 Dodge Sprinter 2500 SH Ceiling 158 WB 3dr Ext Van (2.7L 5cyl Turbodiesel 5A)
4 of 4 people found this review helpful

Not only is this an awesome van for my construction business, it is dynamite for advertising because I am still the only one in my market are with one! It's been absolutely flawless so far. With 23+ MPG, it's much more cost effective than a pickup outfitted for tools. I've turned it into my "advervan" and business has picked up even in this down economy

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4.88 out of 5 stars

MEDICAL TRANSPORT GUY

MEDICALTRANSPORT, 03/27/2004
2003 Dodge Sprinter 2500 SH Ceiling 140 WB 3dr Ext Van (2.7L 5cyl Turbodiesel 5A)
4 of 4 people found this review helpful

I OWN A MEDICAL TRANSPORTATION COMPANY AND THIS VAN IS JUST WHAT MY BUSINESS NEEDED. IT STARTS AT 30 BELOW ZERO. IT HAS EVERYTHING YOU WOULD WANT. I CAN CARRY UP TO TWO WHEELCHAIRS AT ONE TIME OR ONE WHEELCHAIR AND 6 PASSENGERS NOT INCLUDING MYSELF THE DRIVER. VERY EASY TO DRIVE AND THE VIEW IS GREAT. MY CLIENTS JUST LOVE THIS VEHICLE FOR THE WAY IT HANLDES, NOT SPUNGY LIKE A REGULAR VAN BUT REAL BEEFY. THIS IS A VEHICLE FOR ANY BUSINESS AND IS ONE I WOULD RECOMEND YOU LOOKING AT.

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4.63 out of 5 stars

Likable

June&Jerry, 07/29/2004
2004 Dodge Sprinter 2500 140 WB 3dr Ext Van (2.7L 5cyl Turbodiesel 5A)
3 of 3 people found this review helpful

Not much of experience yet,but - more I drive it -more I like it.Big van with enough power and economy of small sedan.

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2.75 out of 5 stars

Problems, problems, problems!

Fitz454, 10/17/2008
2004 Dodge Sprinter 2500 High Roof 158 WB 3dr Ext Van (2.7L 5cyl Turbodiesel 5A)
6 of 8 people found this review helpful

Vehicle is continually in the shop and because there are very few Dodge dealerships that service it I have to drive it halfway across the state every time something goes wrong. I have had transmission leaks, transponder issues, turn signal issues, engine trouble lights, surface rust that they won't repair under warranty, AC pulley fell off, O2 sensor failures, etc. It has been so bad that they don't even list all the repairs on the sheet when I bring it in anymore. Fortunately I got the extended warranty but it's going to run out soon. I've read forums where people are having similar issues but every time I bring it to the dealership they say they never heard of these problems.

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2.5 out of 5 stars

25oo dodge sprinter

splinter4, 11/10/2011
2004 Dodge Sprinter 2500 High Roof 158 WB 3dr Ext Van (2.7L 5cyl Turbodiesel 5A)
9 of 13 people found this review helpful

I bought a 2004 Dodge Sprinter new in 2006, had 500 miles on it. This is the most un reliable vehicle I have ever owned, always something, front ac unit condenser, burned out 2 alternators, driveshaft carrier bearing, then the driveshaft, viabration in driveline somewhere, now the rear end or wheel bearing or ? sounds like I have mud grips on rear. I have driven to 130K miles, I expected to get 250K but I cant stand this pos. Costs a fortune to maintain. I heard that UPS crushed their Sprinters at 120K miles because of maintenance and downtime.

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5 out of 5 stars

A sight for sore eyes and big families

BZ, 11/25/2005
2004 Dodge Sprinter 2500 140 WB 3dr Ext Van (2.7L 5cyl Turbodiesel 5A)
4 of 5 people found this review helpful

I picked the vehicle up in Arkansas and drove it home to NC. The Sprinter was too inviting to cruise @ 82MPH(the preset limit). With a new engine I averaged about 20-21MPG and expect that to increase with seasoning. The family loves it! It's big enough to fit all the kids, their friends, strollers, etc. and make all the soccer moms drool. The Sprinter is easy to pick out anywhere (parking lots, highway, field of SUV's, city streets) If you buy one for non-commercial duty be prepared to answer many questions from inquiring minds. The questions are a whole lot better than rants and protests if this were a gas guzzling SUV of equal proportion. Perfect for biodiesel after warranty expires

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5 out of 5 stars

best van

John, 04/07/2008
2004 Dodge Sprinter 2500 High Roof 140 WB 3dr Ext Van (2.7L 5cyl Turbodiesel 5A)
2 of 2 people found this review helpful

I've owned all the other vans and this is by far the best, handling, fun to drive, mileage,21-22,and reliability. Go ahead and test drive one and you will see, Mercedes, thats what it really is, has the best idea

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4.75 out of 5 stars

turbodiesel motor

donhodgson, 05/21/2004
2004 Dodge Sprinter 2500 High Roof 158 WB 3dr Ext Van (2.7L 5cyl Turbodiesel 5A)
1 of 1 people found this review helpful

So far, with 30K miles, the Mercedes Sprinter has been very impressive. Fuel economy is over 25 mpg with a 3500 version. 13.5K service intervals for oil changes are a life saver, but pricey due to full synthetic oil being recommended. Only real annoyance is excessive front tire wear due to the factory alignment specs. Other than that, this vehicle is economical, surprisingly powerful.

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4.5 out of 5 stars

Great work and family van

timgo, 09/05/2004
2004 Dodge Sprinter 2500 118 WB 3dr Van (2.7L 5cyl Turbodiesel 5A)
1 of 1 people found this review helpful

Fun to drive, comfortable, and quite handy. I travel across the US at least four times each year on business. The Sprinter is comfortable, handles well on the freeway and in town, and does not suffer from the top-heaviness it looks like it should. I find I can load it up but not load it down. When full of friends, family, and all types of luggage, the Sprinter behaves as it's named. But the rare time I load my Sprinter down with building supplies and concrete sacks, my Sprinter lacks a few muscles in the power department.

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4.88 out of 5 stars

Great Van

04 sprinter, 10/17/2007
2004 Dodge Sprinter 2500 High Roof 118 WB 3dr Van (2.7L 5cyl Turbodiesel 5A)
1 of 1 people found this review helpful

This van is the nicest one I've ever owned. Had 4 conversion vans before and this plain passenger van is the best. Great long distance comfort, great mileage, 21-22, dependable and durable. Slight trouble with the paint job but from talking to other Sprinter owners this is an exception. Don't be fooled the '07s don't get the mpg's, only about 16

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4.63 out of 5 stars

Sprinter 2500, a great family car

Carpool Dad, 04/16/2003
2003 Dodge Sprinter 2500 High Ceiling 140 WB 3dr Ext Van (2.7L 5cyl Turbodiesel 5A)
1 of 2 people found this review helpful

This is the only vehicle I could find that I can expect atleast a quarter million miles from. It is also the only "large" vehicle I could find that offers 20+ MPG. I expected a lot of "have you lost your mind" comments, but guys offer gutteral Tim Allen sounds and carpool moms envy the room. Bottom line, I have my kids in tow for the next seven years and I will either be equipped to be an integral part of their lives (carpool, school trips, mission trips, sports team trips, etc.) or I will position myself to be a bystander. My wife is also confident that I didn't by this behemoth in order to "pick up chicks".

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4.75 out of 5 stars

Euro wagon

debushau, 04/05/2004
2004 Dodge Sprinter 2500 118 WB 3dr Van (2.7L 5cyl Turbodiesel 5A)
0 of 0 people found this review helpful

Solid vehicle. For a smaller footprint, more space than a Suburban. Seating for 8 regular sized people and their luggage. Economic for its size. Handles better than it would seem - not top heavy. Comfortable seating - real alternative to a giant SUV. More practical than a minivan - watch out for parking garages though.

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4.75 out of 5 stars

So ugly, it's beautiful!

cgorra, 04/22/2004
2004 Dodge Sprinter 2500 140 WB 3dr Ext Van (2.7L 5cyl Turbodiesel 5A)
0 of 0 people found this review helpful

How do you move a family of 7 and all of their stuff around? In a Suburban or an Excursion: I don't think so! Your neighbors will hate you, and Greenpeace will picket your house, plus neither vehicle really has enough room to do the job properly and comfortably. Enter the Sprinter: Sure it's tall and ungainly, but boy, does this thing haul people and their stuff in comfort and safety. Rides better than an SUV, gets 22 MPG, and has the work ethic of a pack mule!

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3.75 out of 5 stars

fun fun fun

jeffery550, 10/08/2003
2004 Dodge Sprinter 2500 High Roof 158 WB 3dr Ext Van (2.7L 5cyl Turbodiesel 5A)
0 of 1 people found this review helpful

this is an overall good car

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