Used 2009 Dodge Journey SXT 4dr SUV (3.5L 6cyl 6A) Consumer Reviews
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Disappointed
Was very excited about buying this car but now have been let down have had the brakes done 3 times at 48,000 and they tell me its the way I drive. Both visor mirror covers broke off. Passenger window needed to be fixed 3 times. Diver door needed paint because the tape was peeling off. Had to have it brought in because the car would start but no lights, radio, or signals would work. And never mind bringing it in for the recalls. Will never buy Dodge again
The worst vehicle ever!
I have owned my vehicle for approximately 11 months and my car has been in the shop more days than I can count. Everything that has been mentioned in the other negative reviews has happened to my vehicle. My car acts like it is going to die on a regular basis and the dealership cant find the problem. My radio decides to stop working for no reason. My strut tower was not bolted in. Nice workmanship!! My door locks decide when they will work. Some days the locks will work and some days they wont. I have nothing nice to say about the vehicle or the dealership!!! I do not feel safe driving this vehicle!! Stay away from the dodge product!
- SXT 4dr SUVMSRP: $3,495169 mi away
- R/T 4dr SUVMSRP: $6,995170 mi away
- SXT 4dr SUVMSRP: $7,338196 mi away
dealer want help
I've had my Journey for 3 months and already have had the sunroof, power steering, transmission, and main wiring harnesses worked on. The oil light came on before 3000 miles and I got the recall about the wiring harness about the same time. I made an appointment and had the service department look to see why the car made a load noise when turning left. The Power steering was replaced and the transmission started slipping between 1st and 2nd gear also gets stuck in 5th gear and causes my mpg to be about 16.5. Now the the dealership is leaving it up to Chrysler to figure out.
Owner
I love driving my Journey. I like the idea that you have the feeling of a larger vehicle in a crossover. The interior is very convenient in many ways. My only complaint is that for a 6 cyl I do not get good gas mileage. I am getting only 10.4 to 11.1mpg on local traveling. I get the same mileage as on my 8 cyl Tahoe which is a much bigger vehicle. After reading all the other reviews I do not understand why I am getting so low mileage. On a longer trip I only get 14mpg. I truly hope this improves because I would highly recommend this vehicle to others if it was not for that one complaint.
Brakes and Peeling Paint
I also had to replace brakes. I am also having the issue with peeling paint on the rear view mirrors now. Of all the cars I have purchased in my life this is the worst experience with a car I have had. I will no longer purchase Chrysler products based on my experience with this car. I was a loyal Chrysler customer prior to this experience. Chrysler refuses to do anything about the issues.