Used 2009 Dodge Journey SXT 4dr SUV (3.5L 6cyl 6A) Consumer Reviews
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Smooth Sailing until 15 months
Overall we have really loved our journey. We purchased when they first came out and the first issues I had were the heat/radio/windows not working at random intervals (I would have to turn the car off and restart several times) The dealership couldn't find any problems with it. I also hear a weird noise when I make hard left turns and my dash vibrates when I go over 50 mph. The latest thing that makes me regret the purchase is that the front brakes/pads/rotors are completely shot and it only has 21k miles on it.
Journey Problems
Front brakes & rotors replaced @34k (not covered by warranty), both visor mirror covers broken & replaced (warranty), now having problems with transmission. Vehicle hesitates & skips. Dealer said it was normal for the electronic tranny to perform this way. My dealer closed & am now using another dealer. I have not received any recalls from Chrysler or the dealer but I'm sure there have been some.
- SXT 4dr SUVMSRP: $4,899377 mi away
- SXT 4dr SUVMSRP: $5,499398 mi away
- SXT 4dr SUVMSRP: $6,000401 mi away
No Brakes
Like everyone else I am having brake and rotor problems, mine were at 14,000 mi, I was lucky as a "one time customer courtesy they were only charging me $100.00 deductible"
Very Pleased Overall
Needed a vehicle that would be comfortable/functional and modestly priced. I'm always on the road for both business and pleasure(16K since buying mine Sept 08). I work hard, play harder and often haul gear, a minimum of two additional passengers their skis, snow boards, camping equipment, golf clubs...the list goes on! My Journey has handled it all with ease. Just returned from a 5 hour road trip and my passengers all raved about how comfortable it was...even compared it to my friends BMW X5 but with more space and a far lower price tag! Did have one BIG problem with breaking system and after 4th visit it was fixed. My dealer rocks and treated me right so overall I am very pleased.
transmission trouble
We had the Journey one day and every time we braked the car would feel like it jumped into another gear. To make a long story short, the car had less than 300 miles and the transmission needs to be replaced. Yes, that is right. We requested the dealer please just give us a new vehicle but they explained since it was already titled in our name they can't. We were assured they have the top service center at this dealership. Very dissappointed and upset.