Used 2019 Chrysler Pacifica Hybrid Consumer Reviews
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We have a limited number of reviews for the 2019 Pacifica Hybrid, so we've included reviews for other years of the Pacifica Hybrid since its last redesign.
I Love this Vehicle!
hamptona, 03/05/2018
updated 03/09/2020
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
38 of 38 people found this review helpful
This car is a parent's dream. It is stylish, comfortable, easy to fit 4 kids, has an amazing sunroof, handsfree sliding doors, great cargo space, beautiful seats, fuel efficient, and easy and pleasant to drive. The electronic Uconnect system is awesome... when it is working. My car is just a few months old and the Electronic screen is "glitchy". It freezes, leaving me with a crying toddler, that his "show is not working." Chrysler put out a system update, but no change for us. The dealer is stumped. I love this car, but am beginning to regret the purchase. Don't you buy a new car so that you can avoid the service department? Sooo inconvenient. Update 3/2020 We have had the Chrysler Pacifica Hybrid for about 2.5 yrs now. I L.O.V.E this vehicle. The UConnect issue is now fixed, no thanks to the dealer. Chrysler automatically updates the software somehow and it is now working correctly. Occasionally it will glitch, but then I just turn it off and turn it back on and it is resolved. We have 3 kids and the automatic doors are fantastic. No pulling on a heavy trunk door, just push a button. Just love all the hands free options. The seats are great and the flexibility of the third row is ideal. I can't remember what interior colors were offered when we built the car, but I would not choose black again for the carpet. It shows too much. I would rather tan or brown. Our seats are a light grey and they don't really show dirt and look great. The navigation system is good, but I usually plug in my phone and use Android auto. etc. I love not having to go to the gas station but once every couple months. We also have a Tesla, which is the bomb... as a mom who occasionally forgets to plug in the car, having the gas tank in the Pacifica as a back up is nice. Once you get the habit down of plugging in, I rarely forget, unless I park in a different spot at the house. I really really like our Pacifica and think it is the best family car.
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EVERY DAY IS A THRILL
Tony Bifulco, 02/25/2018
2018 Chrysler Pacifica Hybrid Touring L 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
37 of 37 people found this review helpful
I can almost get by every day with a charge from the level one charger and not use gasoline. I go weeks at a time without stopping for gas and average 75-80 mpg local driving. Using a/c and heat cuts down on the mileage. The electronics makes you aware of maintenance needs and cars performance. The second row of seats pop out and with the third row down i fit 2 twin mattresses and box springs and frames with room to spare. My only glitch seems to be the control panel screen goes out occasionally and I have not had it back for service yet to get it checked out . Would liked to have had the memory on front seat position. The driver assist features are great. I don't see any significant change in my electric bill.
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Better than expected but not perfect
Bob, 04/08/2018
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
28 of 28 people found this review helpful
I replaced my 2005 Chrysler T&C Limited with a Pacifica Hybrid Limited. With the federal and Colorado tax credits and the mfg. and dealer discounts the car only costs me a total of $310 per month on a 36 month lease. With gas savings its even better. So to be honest the purchase was mostly financial. However the vehicle is much better than I anticipated. The electric only performance is excellent. The car weighs 600 lbs more than my old T&C but actually feels lighter, more responsive, and quicker. A delight to drive. The car is very quiet but road/tire noise and ride quality are similar to my old T&C (which is good). Wind and engine/transmission noise are non existent. Handling and acceleration are much better. Its impressive that they were able to improve the handling while not degrading the ride quality. A Level 2 charger is a must though (15+ hours vs. 2.5 hours to charge). So you need to install 240 volt service in your garage (added cost). The seats are a little to firm (my 2005 T&C front seats are more comfortable). The lack of Stow-N-Go 2nd row seats is a noticeable loss but an acceptable trade off. The dial shifter is awkward as is the Homelink in the visor (minor issues). The interior is quite luxurious (not a good as a German car but good) The touch screen is very good and the various entertainment and driving aids are excellent. The 33 mile electric range (I've actually gotten better) with a Level 2 charger covers 90% of my driving so its almost as good as a pure electric with the benefit of being able to drive long distances. And it can carry a 4x8 sheet of plywood! The combination of luxury, utility and efficiency(and eco-friendly) can't be matched by any other vehicle. If they fixed the few issues mentioned above and increased the electric range to 50+ miles this vehicle would be perfect.
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The van exceeded our expectations
Ron, 02/02/2019
updated 08/04/2020
2019 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
41 of 42 people found this review helpful
We needed a great deal more room to tote our various bits and pieces of sports equipment - some of it long and heavy. We also wanted to dip our toes in the chargeable car market - but because we often travel off the beaten path we didn’t want to go all electric. The Pacifica Hybrid Limited met all of our needs and then some. It is stylish, beautifully assembled, quiet, easy to drive, smooth running and technologically advanced! Because we have been able to use public chargers during our last few outings our combined electric/gas mileage is approaching 54! That’s right, 54 mpg! We fully expect, however, when it warms up (and we are using the AC) and are traveling to places without chargers and thus using the gas engine entirely our mileage will fall toward the 30’s. Running hybrid we get about 30-32 mpg. Still pretty amazing for a car this size and weight. There are so many features in this car I cannot list them all here - things like regular cruise control and adaptive cruise control; front seats that bend forward to permit easy access; rain sensing wipers; auto-dimming mirrors; folding mirrors; the amazing Uconnect system, etc!!! We love it and got just what we wanted. And a $7,500.00 tax credit to boot!
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Mini Van, Maximum Value!
Rev. Nick F., 07/25/2018
updated 02/08/2024
2019 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
49 of 51 people found this review helpful
I am asked to update this review, so I will let everyone know if you want to spend less than $30.00 dollars a YEAR for fuel and carry 7 people a round with space than this is the one to get. I have had a few recalls which made this ride even better and safer on the roads here in Houston, Texas This is the way to go, out side of the recalls I have had no problems and needed no repairs so my investment has paid for it's self there is no better out there even some of the other brands try to copy this Mini Van for me this is the best to own, and drive! I had a Ford Fusion Energi PHEV Hybrid with just 7 cubic feet of trunk space, and a EV range of 20 Miles, I trade the soon to be discontinued (in 2020) Ford Fusion Energi for a 2018 Chrysler Pacifica Limited PHEV Hybrid and what I got was over 90 cubic feet of cargo area, seating for 7 people, true EV range of 33 Miles, all the options the Fusion had and more with the entertainment Blueray DVD player and zoned A/C front heated/A/C seats, 360 camera views, and it drives better than the Ford ever did, both had park assist why anyone would pick anything else then the Chrysler Pacifica Hybrid to save the world, and their pocket books is beyond me since I got a $1,000 dollar dealer savings off MSRP and a $7,500 Dollar Federal tax Credit and A check for $2,500 from my states (Texas TERP) clean air incentive for buying a PHEV for a total of $11,000 dollar saving, in all. The MSRP was over $50,000 dollars with my trade and dealer incentives I paid $33,000 cash to dive this fantastic cost saving Chrysler, FCA got this right they are ahead of all the others with this high MPG, Space, and luxury features, anyone looking for a PHEV could not want more bang for the bucks. In December 2018 I took delivery of a 2019 Chrysler Pacifica Hybrid trading in the 2018 I had gotten, I did this to get a fully optioned Hybrid as good as the 2018 was near to perfect the 2019 is perfect with the exterior color I wanted to the folding outside rear view mirrors and even more than the 2018 had been lacking in options. I also got another $7,500 tax credit and another $2,500 TERP check which amounts to $21,000 thousand dollars total savings over all, and now I am in love with my Ocean Blue, Chrysler Pacifica Hybrid which I picked up on December 14, 2018 and put to this date July, 2020 almost 6,000 thousand miles on her using less than 15 Gallons of gas to get there it has a 16 Gallon Gas tank, using my level 2 charging home unit daily I am getting about 160MPG. I may be crazy in wanting to save the Earth, save money and, have the space to haul people and goods, in a ride unequaled by any other Auto manufacturer, but is the best Mini Van ever and for now the only Hybrid out there, so crazy I could be but the best kind of crazy. Let me add it is 2023 and I still love all that this Mini Van has to offer as my yearly cost is under $30.00 dollars for gasoline and under $15.00 dollars for electricity to keep it charged up on a yearly bases, with nothing needing any repair or any break down since I drove it off the lot. Every three months I must put a gallon or so of gasoline to stop the stale gas notice I get on my dash that is at least $40.00 dollars a year, who has that kind of cash to spend? and no I do not want total electric mini van as I can go over 500 miles in my Hybrid with out stopping to plug it in.
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After 1 year, I'm still loving this van
Lauren, 04/01/2019
2019 Chrysler Pacifica Hybrid Touring L 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
33 of 34 people found this review helpful
I spent the $450 to get the quick charger and my work has charging stations so I don't use gas AT ALL unless we take a trip. And trips, I'm averaging 28 MPG (75 mph for 2+ hrs). The only issue I've had was the radio glitch that all Chryslers had that got fixed by an update. I feel safe in this van, the safety alerts are accurate and awesome. The storage is amazing and very well thought out. My kids love having their own captain chairs and say they are very comfy. The drivers seat gets 10/10 from me. The passenger seat got 10/10 from my 5 foot tall mom but only 6/10 from my 6 foot husband. The interior is very quiet when we drive, esp. When it's electric mode. I had a prius before this and needed more space now that both kids are full time sports and carpooling is required. I would buy this hybrid again in a heart beat.
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Best minivan out there
YY, 09/18/2018
updated 03/19/2020
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
19 of 19 people found this review helpful
OK, we are a minivan family. We just don't see why a family of 5 should get anything other than minivans. Previously we leased a 2012 Honda Odyssey touring. That worked well but near end of lease we had transmission problem. So we did not keep it beyond our lease. Then we leased a 2016 Kia Sedona SX. At the time, we felt that was only available minivan with all the tech (adaptive cruise, blind spot, auto high beam) and yet a 8 seater. Was super-reliable. Would have kept it but it had poor resale value - in fact the buy out was more than the actual value of the car so we passed. We just started leasing a 2018 Pacifica Hybrid Limited. A $50K car - fully loaded, but with all the rebates and dealer discounts it was substantially cheaper (~$35K). This is the most awesome car not only in terms of value, but also of its quality interior, ride and overall refinement. Drives the first 30 miles in super quiet electric mode. We only need to get gas when we go out of town. The only complaint is 1) no driver seat memory (a pain - as we are used to his/hers seat settings; 2) no auto foldable mirror - for parking in tight garages; 3) lift gate not adjustable - I had to place foam on the back of the garage door to prevent the gate from smashing into the open garage door; 4) uncertain reliability (I see all the complaint about their Uconnect theater system - but ours has performed flawlessly); 5) uncertain resale value (but it is much more discounted to begin with - significantly cheaper than a comparably equiped Honda Odyssey Elite). Update: March 2020 - only issue so far driver side automatic sliding door seem to not want to close completely - acting as if there is an obstacle and would then reopens - need to push button again to get it closed; gas tank would stop the pump way before tank was full and i had to repeatedly get it to go to fill the tank up completely (now I just leave the car "on" and observe the tank indicator) - fortunately not need to fill tank frequently due to mostly using electric. Otherwise the car is still great - very happy about the purchase.
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New to the van scene
Nathan, 01/09/2019
2019 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
37 of 39 people found this review helpful
I had been considering a van for a long time with 2 boys, ages 5 and 3. We had an SUV but getting in and out was becoming an issue. If parents want to ride with us, the SUV 3rd row was claustrophobic. I also wanted a commuter electric vehicle to save/eliminate gas, ride in the HOV and save money. Unfortunately my wife is against driving anything larger than her sedan so the idea of getting a van for her and an electric commuter for myself seemed a pipe dream....well, enter stage right the Chrysler Pacifica Hybrid. It’s obviously a van with all the room I was looking for but it’s also a plug-in, affording me the same advantages of the electrical vehicle. I did exhaustive research and traded in my SUV for a 2019 Chrysler Pacific Hybrid Limited. It is the top of the line version with all the options added. Out the door was about $54k. But add in the federal and state rebate, it’s coming out cheaper than the gas version, AND I get my HOV lane. It’s a win win as my wife can continue driving her sedan and I’m now commuting in a badass van. I love getting pure electric miles and even when I ran out after 33 miles, I’m using a hybrid engine which continues to save gas. I wish I had stow and go but it’s a small sacrifice for having a battery. It drives great and thanks to the electric motor, accelerates very well for such a huge and heavy car. The 360 camera is pretty awesome and the tripanel roof makes the interior light and airy. The boys love the screens in the back with their remotes and wireless headphones. Still kind of figuring it out. Unfortunately the WiFi phone mirroring only works with Android but we get apple CarPlay which is awesome. The option of opening doors and trunk by sticking your foot out is now going to be a must have on any future car purchases. So far the only issue is the GPS seems a bit buggy as it would sometimes take awhile to load. That’s my only complain so far. I never thought I’d be driving a van, let alone a Chrysler van. That said, it’s been great so far and once you get past the psychological barrier of driving a van, it really is pretty awesome.
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Awesome so far, time will tell
Peter, 01/17/2018
updated 07/18/2018
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
16 of 16 people found this review helpful
Uconnect system did freeze, reboot on us 4x so far. Everything else has been perfect. For the weight and class of this vehicle, acceleration from stop and handling is superb! Rear seats are more cramped than the town and country I'd been in before, but that's understandable given the stow and go feature with batteries around and below. update: 7/18/2018 Uconnect stability improved greatly after OTA firmware updates, although it'll still reboot occasionally. I look forward to road trips in this vehicle...
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Amazed more people don't buy....whats not to like?
Jason L, 10/15/2018
2019 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
45 of 48 people found this review helpful
We have always had big 4WD vehicles like Yukon XL Denali, Suburban, or Navigator but recently moved to the Pacific NW and no longer needed the 4WD. My wife was 100% against a minivan, and we were shopping for a newer SUV but with gas more expensive up here and on the way up, we were looking at midsize SUVs where the 3rd rows were not up to previous expectations. We didn't want a car payment so I didn't want to spend too much. I got her to look at a new 2018 Odyssey and she loved it after the drive, however typical car lot tactics made us run away from the dealer (I have bought probably 20 new vehicles, most never setting foot in except to sign paperwork when deal was done). She decided she liked the Pacifica look better, but I was vary wary of buying a Chrysler product due to resale....look at one of their vans after a year on the gas side. I told her if we were going with Pacifica, it was going to be the Hybrid because she does a lot of city driving where the 33 mile electric range would be optimal and with the 7,500 tax credit a limited hybrid was actually cheaper than a gas limited. We drove 6.5 hours to find a deal on one and drove it back home. The outside look is pretty please for a minivan. The inside is top notch, everything inside is surprisingly great..very functional and comfortable. It handles great, smooth powertrain, does not feel like you are in a van at all, its more like a luxury car feel. The technology in this thing is great from the lane departure assist to the auto bright headlights, blind spot, collision mitigation, heated and cooled seats...it has it all. Top that off with 30 mpg when battery is discharged, to using no gas when battery full and I think this will save lots on fuel for how we use it. Wife has zero regrets on the trade in, she loves it so far. Some things to keep in mind..the battery when fully charged says up to 33 miles before gas engine kicks in....when gas kicks in its seamless and you wouldn't notice unless looking for it, so you dont have to plug it in or worry about charging stations. For the tax credit, research on your own but you have to have a 7,500 tax liability for the year to get the full 7,500 federal credit....so if you only had a liability of 5,000, you can only get 5,000 credit. Reliability is my concern at this point...how long will everything last and keep working. The hybrid warranty is surprisingly good.
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2018 Pacifica Hybrid Pros & Cons
Paul W., 11/30/2017
updated 08/11/2022
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
80 of 88 people found this review helpful
UPDATE! My rating for our Chrysler Pacifica Hybrid has gone form 4 stars to 1 star. In February 2022 we received a safety recall notification from FCA ( Notification Z11) that 2017 and 2018 Chrysler Pacifica Hybrids have a potential High voltage system fire hazard and not to plug-in charge our vehicle or park it near any structure or another vehicle. FCA states the vehicle is safe to drive however I found a picture of a Chrysler Pacifica Hybrid that caught fire and melting down on a highway. I contacted FCA numerous times via phone and email and after 6 months after the notification was told FCA has not identified the cause and therefore has no solution. We can't safely use our Chrysler Pacifica Hybrid and Chrysler is only willing to compensate us with a $100 gift card or $60/day for a rental. A $100 gift card is a joke for the inconvenience and there are no Hybrid van rentals available for $60/day. First items posted below are new. The intermittent tail gate failure to close was finally resolved with replacement of the tail gate actuator. (New 1) - Like many new cars the Chrysler Pacifica Hybrid does not have a spare tire. The tire size on the Chrysler Pacifica Hybrid is not stocked by most tire stores and if not repairable they can be very expensive. A tire failure can ruin a vacation or even a trip to the store. There is no room to carry a spare. (New 2) - when plugged in and charging at the higher rate with a 240 volt charger be prepared for a periodic loud fan noise under the hood when the battery/electronic cooling system fans turn on. Sounds like a jet in our garage. (New -3) - Tail gate on occasion stops and reopens when closing. Dealer reduced frequency with a tail gate calibration however the fail to close still randomly occurs. Original posts: (1) The biggest concern - will the 2018 Pacifica Hybrid be eligible for the $7500 federal tax credit? As of today the government website, https://www.fueleconomy.gov/feg/taxevb.shtml shows only the 2017 model with a tax credit. The dealer misled us if we don't get the tax credit. Update below - we did get the federal and state credit. (2) No driver memory seat even in the Limited model - pain when drivers need different seat & mirror settings (3) The "REAL" hybrid mpg once the stored electric charge is depleted after ~35 miles, is ~30 mpg with a mix of freeway and city (4) Tailgate opening height is not adjustable like the Odyssey - tailgate intentionally opens high for tall people and will likely hit the garage door when parked inside and then automatically close (5) Many of the controls are embedded in the display - in some cases would have preferred actual switches (6) The 120 volt charger that comes with the car will take 14 hours to charge fully depleted batteries. Will need to spend ~$600 for a 240 volt level 2 charger and have someone do the wiring for a quick 2 hour charge. (7) Very limited on storage compartments. (8) Mixed reviews on the 3rd row seat head rests and access. (9) The driver seat is not comfortable for short folks, edge of seat hits in the back of the knee joint (10) The U-Connect display has failed 8 times in two months, so far display recovers after ignition is turned off for a period of time. Failure modes include (2x) totally blank non-functional screen (ironically back-up camera display still works), (1x) back-up camera locked on and did not turn off when driving, (1x) vertical blue and white strips - could see icons but couldn't select, (4x) display asked for radio security code blocking rest of display. THE GOOD: (1) Handles well, nice interior and exterior design (2) Looks like we will get the CA environmental $1500 rebate and qualify for a CA green HOV sticker (3) UPDATE 7/2018 - We received the Federal $7500 tax credit, a CA environmental $1500 rebate check, $400 from SCE and the HOV sticker. (4) UPDATE 7/2018 - After multiple visits to Chrysler dealers and communicating with the Chrysler U-Connect rep - after 6 months Chrysler replaced our radio which had been frequently failing. Chrysler installed a refurbished replacement radio and we have had no further problems. In addition Chrysler gave us a reasonable cash compensation for our inconvenience with the radio.
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Best minivan on the market
Driving Miss Daisy, 01/06/2020
2019 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
11 of 11 people found this review helpful
This is a spaceship. I bought the van in 2017 and I've been loving it since. I got free money from my Audi Q7 dieselgate, so this car is essentially free. Thanks Audi for letting me drive your car and helping me buy a new one. Edmunds is right, go for the expensive Limited Hybrid model with all the trimmings because you get to use them. I've used the adaptive cruise control on drives from LA to Vegas and San Francisco. The auto park feature is handy for street or mall slot parking. Have groceries and baby in each hand, no problem, wave your foot and sliding door opens. There's a backup camera, side camera, and front camera so it's great when trying to put your car in the garage or tight spots. The Uconnect system with 2 view screens in the back are great for kids. The GPS system has a gas finder which shows you where has cheapest reported gas and you can select it as a destination. Voice input is nice too, just say "find nearest Costco" and a list pops up. Fuel economy has been great. Electric only mode, I've gotten 35 miles from full charge to zero. eMPG says 54mpg but that's just estimate I guess. On my longest trip over 1000 miles from LA to Portland, I've averaged about 33mpg and this is for a 4500lb minivan. I've gone at most over a month without getting gas, but the engine will cycle and say "fuel and oil refresh". You can set the displays to your liking and I customized mine so it's like a video game. My driving habits are altered and I drive like 80 year old grandma but I don't care, my goal is to keep my kids safe and squeeze as much mileage as I can out of the battery. 30-35 miles battery capacity, I can usually drop of the kids at school, run most of my errands and make it home without using any gas. I have a level 2 charger from Chargepoint at home and I can fill it back up in 2 hrs. I had top of line Audi Q7 prestige model before and this minivan beats it hands down. I drove family and friends to airport seating 7 and all their luggage. I tried that once in the Q7 and it was a painful experience. Nothing fits after you raise the rear seats for 7 passenger in the SUV. I have 2 kids and putting in a double stroller is a pain in the Q7. You lose all trunk space. Demographics wise, I'm male, 43, college educated, west coaster raised in Texas. Yes, my friend made fun of me when I got the minivan and said I was "gay", "middle aged", "losing my youth", "not cool anymore", blah blah blah. I got over that BS. Yeah, try to fit 2 baby car seats into your Mercedes CLS and then go to Costco with stroller and try to buy a stack of toilet paper, diapers, formula, and paper towels and fit that into the trunk. The Pacifica is a good van to look at, it's real pretty in dark blue with light on at night, real sharp. Drives like a car, not like a truck. Honestly, you can rent one from Enterprise and try it for a week and you'll see it's really one of the best minivans out there.
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U Connect theater systems corrupted
KK, 05/08/2018
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
52 of 58 people found this review helpful
A few months ago, we purchased the 2018 hybrid pacifica limited brand new, fully loaded, $50k. The U connect theater system has not worked since we purchased the vehicle. The dealership was unable to fix the corrupted system, and we were told there was no fix available. I was told ALL of the 2018 theater systems have this issue, and that my system could not be replaced or repaired. So, I am stuck with a brand new vehicle with a theater system that does not work, and even under warranty could not be fixed. I spoke to several Chrysler representatives, spent countless hours on the phone, and the customer service was horrible. Had I known that Chrysler does not uphold their warranty guarantees on their VERY expensive systems, I would have bought a different vehicle.
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I loved this car, until it exploded at 6AM
Brian, 01/06/2020
2019 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
37 of 41 people found this review helpful
We've had a Pacifica Limited PHEV from August 2018 until June 2019. We were extremely happy with it -- borderline evangelistic, in fact-- until the morning of June 15, 2019. At 7 am, we heard a loud explosion that shook the house and ran downstairs to discover the car burning in our driveway. We called the fire department, and they were there in 5-6 minutes, but in that time the vehicle gas tank ruptured was the car was completely engulfed in flames 20 feet into the air. The vehicle had been plugged into a standard 110V outlet overnight (actually, around 16 hours) using the manufacturer's provided charging cable. We hadn't driven it since the afternoon before. So it was fully charged at the time, and the engine was completely cool. It had less than 10000 miles on it. A neighbor's web cam caught the explosion. The vehicle was emitting a large amount of smoke for about 15 minutes prior to the explosion. The detonation occurred inside the main cabin; it was powerful enough to send glass 30 meters either direction, and to bulge the roof and doors outwards. Thankfully, no one was nearby to get hurt by the flying glass and everyone got out of the house; the only serious damage was to the vehicle, the driveway, and the nearby plants. If it had been in the garage, it would've been a different story (we would've lost the house for sure). I called FCA immediately, and placed several follow up calls over the months, but have never heard back from them, despite multiple promises of a callback. I have not heard of a root cause analysis, and they showed little interest in seeing the car after the fire. This isn't the first battery fire while plugged in. Google "A second Pacifica PHEV fire" to see pictures of mine, and "Pacifica Hybrid burnt to the ground" to read about a nearly identical fire in Canada. I can only advise all owners to install a smoke alarm in their garage if they park it there, and to install a self activating fire extinguisher in their vehicle.
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Fuel Efficent ride for 7 and lots of cargo.
Mark Y, 06/17/2019
updated 06/19/2020
2019 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
10 of 10 people found this review helpful
Amazing van for long trips and great for running around town. Have over 10,500 miles total now and of that about half of the miles of electric ONLY! Life of Auto that is 70MPG also be aware of many places with FREE Level-2 chargers, go shopping and come back to full charge. Last time I bought gas was mid August after first oil change on trip home from Orlando and have driven almost 2310 miles since oil change and car says my range remaining is still over 567 miles. On a long trip to Disney we hit an amazing over 843 miles on less than 15.5 gallons of gas, using charge stations in Orlando. That's an amazing over 54+ Electric/Hybrid driving, and with the Tax Credit of up to $7500 depending on tax status brought our van well below non-hybrid limited, and Honda & Toyota models. I just love our Level-2 home charger ability to fully charge in 2 hours and don't even think about going to Gas Stations or watch gas prices. With around town we have seen range of 30-40 miles depending on climate control settings and driving style and terrain. Here is the simple math from NYTimes van such as Honda Odyssey around town gets 20MPG city based on average US gal of $2.96 gal it means it cost 15 cents a mile in town so if you drive poorly and only manage 30 miles in EV in the Pacifica to compare that would be $4.50 in gas at 20mpg, but only costs us at 13 cents a KW only about $1.70 to recharge, a savings of $2.80 a trip and when you use FREE Chargers or Solar power even more. If you drove small trips everyday you could save over $1,000 a year in fuel savings, less engine maintenance since engine does start. Save time at gas stations, and learn to drive well and save even more. Imagine if you utilized free chargers everyday and you seldom used the 16.5 gallon fuel system. You could save over $1,600 a year and over 5 years save over $8,000. www.fueleconomy.gov and customize how you could drive EV or Plug-in Hybrid and save BIG! We are way ahead of the annual savings since with apps like plug share have driven ranges of over 100+ mile trips on no gas, with just stops to eat while charging at free charging locations. Now getting eMPG over 88 do 95% of driving on electric around town. Usually can get between 30 to 40 miles on a charge depending on AC or Heat setting, and how you drive my record is still 44 miles on a charge.
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An expensive toy at $50,000
D.P., 09/20/2018
updated 12/01/2020
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
35 of 39 people found this review helpful
I used the car for one week and then it would not start anymore. There is a switch inside the hybrid battery that got stuck in the open position. Current could not flow back to the power train. I had to use a towing to send it back to the dealer. Remember a brand new car. Turns out that the whole hybrid battery had to be replaced. The repair took one month. According to the dealer, Chrysler-Detroit was trying to find the best route to fix the problem without replacing the hybrid battery. But one month? This is a strange situation considering that this is a brand new car with less than 400 miles. It seems to me that this is pinpointing to a design flaw. I filled the tank completely before the car stopped working. Gas was available. Why not shutting down the hybrid system when it stops working and go to 100% gas power train? What if the bug had occurred on the highway while I was driving? Not a pleasant thought. I bought the Chrysler Pacifica Limited for the extended security package which is quite impressive. However the basic security, a running car, is not warranted. We were planning to make long distance travels with this car. What if that sort of problem occurs while I visit Canada or any national park in the middle of nowhere? I bought a new car exactly to avoid reliability problems. This is a car designed to be driven in cities and suburbs where road assistance is easily provided. I wanted a tool. It looks like I got a toy, an expensive one. Update: After multiple unsuccessful attempts to get my car fixed it became evident that the dealer did not have the necessary expertise. I used the lemon law and got a refund.
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Buggy / Bad Interface Design
Lori G, 06/09/2018
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
26 of 29 people found this review helpful
We bought the hybrid Pacifica 6 months ago. We had never owned a Chrysler before and were a little nervous about that, but it was the only pluggable hybrid minivan on the market. That's really the only thing we like about the vehicle. We've had lots of what seem to be software bugs - inability to turn off climate control, Uconnect theater screen goes black (video player unusable), software upgrade errors, screens locked, prompting to re-enter anti-theft code again and again, etc. We called the dealer and they were unhelpful. My advice is to wait until a better car maker has an option.
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Two strikes
Rose M Brethen, 09/17/2018
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
24 of 27 people found this review helpful
We traded our 2013 Ram 1500 Laramie Longhorn 4x4 for the 2018 Chrysler Pacifica Hybrid. Loved everything about it until the first check engine light at 8 days old with 450 miles on it. The same check engine light codes continued to come on. The dealer would reset them and were unable to resolve the problem. They finally Involved Chrysler engineering and still couldn’t resolve the issue. They suspected a software issue with they battery charging system. It was 1 of 3 in the nation at the time. Chrysler bought it back and we replaced it with the same vehicle different color. At 450 miles the same problem occurred with the 2nd van. Same software issue. Bottom line, in 10 weeks we spent 51 days in 8 different loaners, spent 60 plus hours of our time, several thousand dollars, plus untold time on the phone. This has also had an unfavorable impact on our credit. After all was said and done, Chrysler bought the 2nd van back as a lemon. We replaced it with a 2018 Jeep Grand Cherokee Trailhawk that we are very pleased with.
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Love my Pacifica Hybrid Limited!
Sparky, 09/06/2019
2019 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
8 of 8 people found this review helpful
One year in with 12k miles on the odometer I love my 2018 Chrysler Pacifica Hybrid Limited. My work site is 15 miles from home so I use electric for about 90% of my around town driving. I plug in each night to my regular household outlet and let it charge overnight. I once went 3 months between gasoline fill-ups. The only time I add gasoline is for road trips and this van is a true road trip hero. So comfortable on the highway, the two video screens are a massive hit with kids and with adult passengers. Acceleration and hybrid gas mileage are great for such a big vehicle. I had one recall repair in year one with no other issues. UConnect is fantastic. The turning radius is really wide forcing lots of 3 point turns compared to my old Toyota Sienna and that is about the only nock on this van.
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PHEV with size and space, and milage is the best!
Joe Rossi, 12/06/2018
updated 03/06/2024
2019 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
18 of 20 people found this review helpful
Looking for great gas mileage, lots of space to haul people or things, fantastic range 566 miles on electric/gasoline, drives like a sedan, all the options anyone could ask for, at a cost that is so affordable, with IRS $7,500 tax credit, some states offer clean air cash for buying a hybrid, you have to pity the fool looking for a hybrid and passing the Chrysler Pacifica Limited Hybrid up. It is a deal you should not refuse if offered. I bought two a 2018 and a 2019, all electrics have limits this hybrid has none of them it offers safety and savings, why look elsewhere, get to your nearest Chrysler dealership to test drive and buy, I did! It is June 2023 and I am still in love with my PHEV Chrysler Pacifica Hybrid as I have all the MPG I could hope for, all the space and seats I could ever need, and all the accessories you could want, all others were near to perfect, this Pacifica is perfect! UPDATE: I have enjoyed spending less than $40.00 dollars a YEAR for fuel, and had installed a level 2 charger in my garage which I use daily as most of my trips are under 30 miles a day as I had also taken trips to Tulsa, OK on one tank of fuel for the 500 mile trip and one tank of fuel to get back to Houston, TX, it is a 7 gallon tank that takes regular gas. This Mini Van has all the options you could want from park assist to GPS and DVD player for anyone in the middle seats and there is a third row seating to hold up to 7 passengers in comfort, with Sun/Moon roofs to enjoy looking up for the passengers during a long ride. Other than a few recalls that were quickly done at the dealership I have had no problems over the years of ownership to speak of, plus the fact I had a federal tax credit of $7,500 dollars as well as a state rebate of $2,500 dollars for buying a Hybrid for the total amount of $10,000 dollars when I bought it. It is a Mini Van with a Maximum value to buy, and own, with space to haul anything or people in comfort, and safety over many miles on many roads. 2024 update the PHEV aged well and has not cost very much to use daily, as it is large enough to haul both people and any items I need to I rate it 5 stars for my needs,
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2019 Pacifica Limited Hybrid was a good year!
Laurie, 04/06/2019
2019 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
12 of 13 people found this review helpful
Options vary by model features so confirm the BOM when you make the final selection. The car qualifies for Fed energy tax credit and maybe state. At $.10 per kilowatt electric cost. The car will go 30+ miles on batteries so with 10 charges a month and 15KWH per charge maximum for less than 2 hours on a 30AMP EV2 means that for monthly driving of 300 miles in-town costs $15 versus 300 miles in a Town and Country van with gas at $2.50/gal and 20 miles/gal is $37.50. That's over $200 savings per year on 3,600 miles!
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family extremely happy and save
Freddy florida, 10/07/2018
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
7 of 7 people found this review helpful
just buy this minivan two months ago, never drive a comfortable and luxury car, dealer delivery with a full tank i driven this beautiful machine for 3800 miles and i stil have a quarter tank, just love it, and i thanks chrysler to bring so much saving with on this minivan to our life. plus i will get $7500 tax credit on my taxes i do recommend to family members and many many friends
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Has ruined other cars for my kids
Adam, 11/09/2019
2019 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
7 of 7 people found this review helpful
After once swearing that she would never own a minivan, my wife can now hardly imagine owning anything else. Our last was a Honda Odyssey, which we enjoyed but starting giving me a steering problem in rain so I wanted something new with the latest safety features. We would never have considered Chrysler if not for the plug-in capability. But we are so happy with our choice. My wife uses it around town everyday and rarely uses gas. We only tend to need to fill up once a month around long trips. We enjoy the handling, the Uconnect, the great backup cameras, the space, and the safety features. We were blessed to be able to pull off getting the Limited, and my wife is starting to really love the heated wheel as it gets colder. I like the parking assist and 360 camera options, although my wife doesn’t trust them. The kids really love the dual screens (no shock there). We don’t let them watch videos except for very long trips, but they love the apps like an equivalent of Hangman that, on its most challenging level, has words none of us have ever heard of (they particularly like “smellfungus,” look it up, it’s really a word, and checkers). When we had a family trip with my parents, my mother in law, my family of four, and two small dogs, everyone was really comfortable. My kids now genuinely think traveling in my other car (a Mercedes C-class) is some sort of punishment because of the lack of screens and the difficulty getting in and out of the back (“difficulty” simply being the effort required for 99% of cars in the world). I told my 12-year-old that one day he may be inheriting the Benz, and he was very disappointed by the idea of not getting the Pacifica. He doesn’t care about prestige right now, he just knows what is comfortable and fun. The only downsides so far are that the placement of the automatic tailgate close button on the side of the back rather than the top of the tailgate can be annoying, and the parking assist did not work very well in the rain (another parked driver was not happy with how close it was advising me to get). But if it proves to be reliable over the long haul (a big if at this point), then we truly have our dream car (sorry Mercedes).
Double Down!
James, 06/23/2019
2019 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
7 of 7 people found this review helpful
Okay, this is my report on the second Chrysler Pacifica Limited plug-in hybrid we’ve purchased. You heard me right, we were so impressed with the original Pacifica Limited PHEV purchased in June 2018, we went out and purchased a second one in February 2019. We’re a Pacifica family! So, what’s this love affair all about? First, and foremost, quality. In my car buying lifetime, I've purchased Honda, Toyota, Lexus and Jeep Grand Cherokee. The inside and outside attention to detail, build and materials in the Pacifica are second to none of these - even the Lexus. The jury is not in yet on the original equipment Nexen tires, but so far so good. Flawless performance. No recalls, no defects (except the need for information center updates). Comfort and quiet. OMG for the electric performance. Great torque. Smooth, almost effortless acceleration. The gasoline V-6 is nothing to sneeze at either. Uconnect Information System & Theater – this is amazing. A vast array of options to keep you connected, secure, passengers entertained and on the go – all displayed on a crystal-clear screen. Uconnect even comes with a VHR or Vehicle Health Report, which is a monthly report on vehicle performance and maintenance – tire pressure, engine oil, brakes, engine, safety, suspension and transmission. I really like this feature. Room for everything and everybody. The sliding doors make getting in and out of the rear seats effortless and because they operate electrically, you don’t need to be the Incredible Hulk to open them. Mileage. We get the advertised 31 to 33 miles per full charge depending on driving conditions. And 4220 miles later, I’ve purchased just 19.6 gallons of gasoline on the one I drive! You can do the math, but that's 215 miles per gallon of gas. What's more, we've not noticed a substantial increase in our electricity bills since the purchase of the Pacificas. Bottom line: stingy on fossil fuels and good for environmental hydrocarbons. Price. OK $49K is a lot of money, but for that you get an entirely modern, well executed vehicle that’s a blast to drive with outstanding build and quality. The $7500 Federal tax credit helps lessen the pocketbook bite as well. Go for it!
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Amazing Technology!!!
Bill Smith, 09/05/2019
updated 03/09/2023
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
7 of 7 people found this review helpful
We've owned a 2018 Pacifica Hybrid for 2 years in the past and now a 2020 Pacifica Hybrid for 2+years. We had great reliability experience with both cars: never had any problem with the 2020 and only a very minor problem with the 2018 (a loose seat adjustment switch needed tightening). Our driving is 90% all electric getting ~80 MPGe in a 5000 pound, 7 passenger vehicle that drives like a dream in electric mode: quiet, responsive & extremely comfortable! On long trips we'll average over 33 MPG in hybrid mode. Chrysler deserves to be selling a lot more of these. I am perplexed at the consumer reports extremely poor reliability ratings for the Pacifica Hybrid: it doesn't fit with my experience at all.
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Unbelievable!
Jim, 10/15/2018
updated 11/20/2018
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
11 of 12 people found this review helpful
We are now approaching 5 months of ownership. Nothing - nothing - disappoints on this terrific Plug-In Hybrid. The $40,000 + price tag is nothing to sneeze at, but thanks to the $7500 Federal Tax Credit its much less of an issue. And kudos keep coming in from expert reviewers to support my perspectives on build, quality and value. For example, check this out from CNBC published November 16, 2018: https://www.msn.com/en-us/autos/autos-hybrids/the-2018-chrysler-pacifica-hybrid-is-the-best-family-car-you-can-buy/ar-BBPCAvA Honestly, this is probably the best overall vehicle we've ever owned and that stable includes Honda (1), Toyota (1) and Lexus (2).
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7 years, 4 months - 163,000miles - still LOVE it!
Jerry Gentes, 08/06/2018
updated 02/11/2025
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric plug-in hybrid EVT)
19 of 22 people found this review helpful
Update at 7 yrs, 4 mos: 163,000 miles. Still love it! Had latest recall handled in 24 hrs by my local dealer. Considering a next vehicle only because I'd like to have AWD and Chrysler has not seen fit to add electric motors to the rear wheels of this Pacifica PHEV. For the long distance driving we do in this van, I'm not quite ready to go full-electric. Looking at AWD plug-in hybrids, likely Toyota or Lexus. Jeep's new Wagoneer S is smaller than I want. Lexus TX 550h+ is a candidate. But I will still miss the space of this van. Expecting to see another 30,000 miles on this before I let it go. Update at 4 yrs, 4 mos: 100,000 miles. Still love it! In June '21, drove to IL to CA on I-80 and then back on I-90 & 94. Handled beautifully with plenty of room for grandkids and lots of stuff inside. We brought a cargo shell (20 cu ft) on the trip. Sometimes it rode inside; sometimes on the roof. The "hidden" roof rails made it easy to pop them up when in use and back down when not needed. In Sept, the van took us to the east coast again with no issues. Be aware of the 100,000 mile checkup - mainly the cost of platinum spark plugs! Dealer did what was required and skipped what I asked them to skip. (I do tires and oil changes elsewhere.) Ready for the next 50,000 miles. Only new vehicle that will convince me to trade it in will be same PHEV with added electric AWD. Waiting on you Chrysler! They're doing it in Jeep models; bring it to the Pacifica. Update at 2 yrs, 10 mos: 62,000 miles. Runs great, no recall issues in past 2 years. During stay at home time (COVID-19 etc.), I didn’t need gas for 2 months while putting on up to 30 miles a day for errands in town - all electric. Chrysler needs more ads to help people understand what a game changing vehicle this is. Original: Edmund’s got one thing wrong on their review. The 2nd row seats DO slide front and back - 5 positions in all. The only gripe on the seats is the cushioning is a bit firm. (Still love the seats in our 2001 T&C Limited the best!). But, after 20,000 miles, I LOVE this van. It gets awesome gas mileage! Just drove from IL to MA - 1160 miles - 32.8 mpg! I got 29 miles, at highway speeds, from the initial electric charge, but could not charge the battery after that. It still ran over 100 miles on electric (!), using brake regen and coasting down hills. It is all automatic - I just drive! (First 10,000 miles, highway MPG was around 27.5. At about 13,000 miles it appeared to be well broken in and began seeing 32-33 mpg highway consistently.). Also, love the Adaptive cruise control - makes stop and go slowdowns due to construction a breeze. And we decided to bring along two trim recliner chairs, 40” high. No problem! Stow the rear seat in the floor with a couple hand pulls, and the chairs both fit easily leaving 4 seating positions with luggage room. I have had some issues with recalls, but all have been handled by my Chrysler dealer with minimal hassle.
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great car, but media center screen broke
Claudia G, 02/21/2018
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
18 of 21 people found this review helpful
I love the car. Really wanted a plug in hybrid mini van and this was the only one available. Mileage is fabulous. Too bad that the media center screen broke after only 3 days. There seems to be a problem because even after 3 months of this happening I still do not have a screen replacement....!!!!!!
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Saving gas is not worth risking your life!
C.R., 10/02/2018
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
19 of 24 people found this review helpful
5 day old 2018 hybrid Pacifica with 250 miles loses braking and power steering when engine stalls during a three point turn. Car was headed towards curb with pedestrians. Braking felt mushy at stop sign before but became unresponsive while in turn. Standing on brakes and cranking steering wheel still led to hitting curb to come to a stop. Fortunately traveling at a very slow speed. Car left family stalled with oncoming traffic on both sides. Attempted restart for 2-4 minutes while traffic continued to back up on both sides continually an increasingly dangerous situation. Car restated. Had car towed to dealership. Too terrified to drive it.
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Nice Van
Todd, 12/14/2017
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
13 of 16 people found this review helpful
Classy interior, minivan exterior. Traded a Toyota Sienna that I had for 6 years for this. Immediately noticed how much less space is available behind the 3rd row (still much more than any crossover/SUV) and how nice the long sliding middle row seats were in the Sienna. Also miss the dual glove boxes, the amount of space in the center console, 4 one-touch express windows and the 3rd row venting windows (these are more minor inconveniences to me that I'll get used to not having). Other than those few items, the Pacifica Hybrid is a great vehicle. Hard to believe it is only 6 years newer than the van it replaced as the technology is unbelievable.
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A classy gas miser
Leslie, 01/18/2019
2018 Chrysler Pacifica Hybrid Touring Plus 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
7 of 8 people found this review helpful
Dodge has really done this right. I wanted all of the latest safety and electronic gadgets and it has them all. The interior is classy, like a more expensive car. The ride is smooth and quiet. We have had the car for four months and have gone to the gas station once. We live in a mid sized city and all of our errands have been on pure electric. I have to say that the car handles in electric mode extremely well. You pay a premium for this van but you are getting an excellent car with mind boggling gas mileage. Overall, we are super happy with it.
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Love the PacHy!
Mike Yu, 07/22/2018
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
7 of 8 people found this review helpful
This car is amazing. Great fuel economy (even without the battery), great features, and so comfortable. Feels like I’m driving a luxury car!
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A game changer
Dr. T Rex, 05/31/2018
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
12 of 15 people found this review helpful
The Pacifica Hybrid is the first all new vehicle from FCA, and it shows in spades. This van is a joy to drive. Limousine like comfort with all the doodads. I purchased the subtle red with a beautiful mocha interior that rivals any luxury car. The seats are perfect for the mid size male. The height adjustment for the drivers seat barely suffices for the 5ft tall female driver. The lack of a memory drivers seat is a minor nuisance. The visibility is superb for such a large vehicle. The driving dynamics and the hushed sound levels and the comfortable ride make it the ideal vehicle for the over 65 tweeters who schlepp around their 90 year old parents as well as their adult children and grand children. The EVT transmission and the range blow away the gas only version. You will need to install a level 2 charger in your garage to get the most out of this vehicle. I am getting 34 mpg in combined city and highway driving. The infotainment system is second to none. I think this vehicle is a game changer and puts Chrysler back on the map. A great Uber Black Vehicle if one is so inclined. I am 65 and this is probably the last vehicle I will purchase. It exudes competence, excellent build quality, esthetics and comfort. Forget the snobby SUV. You do not have to be a vehicle snob to see the relevancy of this vehicle for everyday chores or the long distance road trip with your extended family. Kudos to Chrysler.
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Beauty is only skin deep
Anthony, 12/07/2018
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
14 of 18 people found this review helpful
I am proud to have taken the leap into the realm of electric plug-in vehicles. I was ready to step away from gasoline only vehicles but knew I was taking a chance at buying the Pacifica hybrid when it’s only been out less than a year since the first major recall that removed it from the market. I was hoping that buying the re-introduced model would have resolved any problems. But since ownership there have been already two recalls. My rearview camera has very odd color rendition especially transitioning from the garage and entering day late. I frequently get a message on my infotainment system to enter a security code to unlock the radio. Most recently after charging in my garage all night. The hybrid van did not start accessories worked but the vehicle would not start. I had to tow it to the dealer. They have been unable to reproduce the problem after three days. I currently have 10,000 miles on the vehicle. I am quite unnerved that source of the problem has not been found. I predict I will take possession of my vehicle again without this problem being resolved. I expect to wait for the van to stop running or fail to start either in my garage or worse, hundreds of miles away on a road trip. My trust and faith in this Chrysler product is seriously a question. My kids love the seats and comfort and are oblivious to the electrical problems! Interestingly, the installed interactive screens are used by kids to connect their devices to watch movies, youtube, etc.
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Love our Pacifica Hybrid!
Mike, 01/29/2018
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
9 of 11 people found this review helpful
This vehicle has everything, it has great mileage, is comfortable, and handles well.
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Pacifica plugin hybrid
rhc13, 03/21/2022
2018 Chrysler Pacifica Hybrid Touring L 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
4 of 4 people found this review helpful
Great to drive 16000+ miles on 4 tanks of gas. The cars' computer does not indicate that but I know how little gas I have purchased. The majority of trips are around 30 miles local travel. Wish it had just a little more plug in power since this is the limit of battery only range. Original tires are no good in snow. I have not installed winter tires. Van is too low to the ground and scrapes plastic bumper when entering some driveways.
Very happy but has some questions.
Bern, 12/28/2018
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
8 of 10 people found this review helpful
Let me start by saying this van is great. But I'm not getting the promised 30+ miles on full charge. I average about 20-25 even at the best most efficient driving (not going past 55 mph). I tried everything, no A/C, no heater, no radio but the best I could get is about 25. My drive unfortunately everyday averages 30 which is why I jumped into getting Pacifica. I am using an installed level 2 charger which works well. It however stops at 80% charging and there is no setting I can force charge the van to 100%. The level 2 charger (indicating 80% charge) is consistent with the 20-25 mile range it actually does. The van LCD panel and light indicator shows 100% charge though. But the performance range is definitely in the low 20 miles. I may have to bring it to the dealer to be checked.
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UFO Mothership with Zero Inertial Drive
St.Cloud, 11/02/2018
2018 Chrysler Pacifica Hybrid Touring L 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
10 of 13 people found this review helpful
Amazing minivan, it's almost comical that the van is getting way better MPG than my compact cars. Saves time, less frequent visit to the pump which almost always needed at the least opportune time (eg. rushing to airport, work, dr. apptment etc). The 6 cyl ICE engine is also velvety smooth, can't say the same about 1st gen Chevy Volt and Ford CMax, engines - too underpowered in the later, which means the they're noisy when driven on hilly road. A great way to save the environment, if you have kids and haven't been thinking about the greenhouses and the havoc it's wrecking in the world, then shame of you. At the same time this is way more practical than pure BEV, which runs into issues doing road trips ie. ICEd chargers, broken chargers, long wait time, charge taper off etc., etc. In the city which's 80-90% of your driving, it'll run purely on electric. Runs 100% electric for my commute, charge at home and at work. Savings at the wallet? Don't just look at the gas vs electric bill, consider the brake pads that you save, the less frequent trips to the dealers for oil change. If nothing else consider that slash and burn agriculture saves a ton of money too, may even lower food prices, at least at the beginning that's until the chicken comes home to roost. If the cost isn't prohibitive to you, do the right thing, your kids and grand kids will thank you later..
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Much better than any other vehicle I’ve ever owned
Bill of Northern Wisconsin, 06/17/2020
2019 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
3 of 3 people found this review helpful
What a great vehicle....smoooth! Even after the electric is done, it’s still silky unless you really punch it. Very comfortable seats and driving position. I installed a 32 amp charger in my garage and it fully charges from 0 in just under 2 hours. The U-connect system is the best! A couple details that are design flaws in my opinion are the ignition button is hidden behind the right side of the steering wheel and forces you to search for it rather than being in full view. Then the seat belt hook-up slot is backwards...it’s hidden behind the release button which sticks up in the way when attempting to fasten it. I charge it after most trips and so far, after driving 750 miles I still have 3/4 tank of gas with an estimated 350 miles of range left. With a $7500 federal tax rebate on tap, it’s a great bargain!
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False Advertising for ability to tow
Deb, 05/05/2019
2018 Chrysler Pacifica Hybrid Touring L 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
10 of 15 people found this review helpful
“Best in class-towing capability of 3600lb”. When in reality, if you add a towing package, it voids the power train warranty. The owners manual YOU DONT GET UNTIL YOU OWN THE VEHICLE says very plainly, “This vehicle is not permitted to tow.” Shame on you Chrysler! I got suckered. Save yourself the headache and go with a car manufacturer you can trust, like Honda.
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2.5 stars
Kimchi, 12/12/2022
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
4 of 5 people found this review helpful
I wanted to love this vehicle so much, but in the last 4 years and 55k miles we have had so many recalls and warranty repairs that I just do not have a lot of confidence in the vehicle. Not to mention that the dealership is always super backlogged so even a scheduled repair/recall is a nightmare. I'm giving 2.5 stars because the ride is so smooth and the van is so comfortable, but I just felt like it was always in the shop for something. We had to replace the vent shutter twice because of the dash clicking sound, we had to replace the control arms and repair the steering column, the battery holder breaks on the earphones, we had to have one of the dvd players replaced, all in 4 years plus all of the recalls. We had our 2013 town & country for 5 years and 99k miles and never had any issues. This van was a headache.
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Awesome vehicle with safety and fuel efficiency
Krishna puttagunta, 05/21/2019
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
2 of 2 people found this review helpful
I was driving 2016 BMW X3 and bought this van few days back. So far, the acceleration on electric and hybrid is amazing . The electric torque gives a good feeling of quick acceleration and did not get the feel that I am driving a big van. I bought new 2018 Pacifica limited and based on my two days of driving , I am getting 33 miles per full charge of battery and switched to gas. You may get bit more engine noise and lag in torque in hybrid mode initially but after some time it smoothens out and vehicle performs fine. I am yet to check fuel estimate on hybrid mode . Regarding the safety features, they work great. The lane assist smoothly glides your vehicle into lane and you don’t have to stress out much to keep the vehicle within lane like I used to do with bmw , similarly the camera and park sensors are of great help parking , taking out of garage and checking surrounding especially when in school. I even had active breaking come on and save me from colliding during my travel on busy highway . The pain point so far is that the side view mirrors don’t have electronic folding options and you have to fold them manually, it is pain to do so when taking in and out of my garage . Other problem I had was that the I forgot to close cap for plugin point and vehicle did not warn me and when I backed out from garage this cap got scratched on side wall. So far the vehicle is great for my daily commute of 38 miles
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so far, it's pretty great.
Greg, 05/28/2019
2019 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
4 of 7 people found this review helpful
We are very happy with our purchase.
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Kuestionable Kuality
Jim, 04/02/2020
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
4 of 7 people found this review helpful
We bought the van at the end of 2018 to get the tax incentive, not a rebate! The van was an early 2018 build and the last one in the dealer inventory. I should have looked closer as this one was full of defects. Check engine light while being while in prep; they reset it saying it was because of the gas cap. (it's part of the fuel door) After a few days, light on again. 4 days in shop for isolation valve. Then the clunking started;, in the doors and front suspension, the dash had a defect that they said I might have done. they performed service on the wheel bearings and couldn't find the door noise. The 'bearing' got worse during the first road trip. The front strut was replaced. They ordered a new dash cover after it started to bubble in a different area. I couldn't schedule battery charge time; exterior trim misaligned and hard to fill gas tank to full are some more problems. They fixed the charge problem, but there are still rattles/clunking/popping noises coming from the doors and got another check engine light. It was an engine stall, light was reset. The van drives nice, quiet and gets great mileage. The first year I only drove it 9000 mi. 18+ days in shop.
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Parts take forever
Rod Howard, 01/25/2020
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
4 of 7 people found this review helpful
While we love the van it has spent more than a month in the shop in just over a year of ownership. Almost all of the time is waiting for parts to be available. Bought this van late in 2018, it is a very nice car, likely the most comfortable car we have ever had and our very first van. After a month I went out in the garage to find the floor covered in antifreeze, got it into the shop to find it had a cracked radiator. After a few days it was fixed and all was well. Fast forward to December of 2019 and the heat goes out and an engine light comes on right before Christmas, got it into the shop where they took a full day running diagnostic finally saying they found a loose connection tightened it and all was fixed. A few days after Christmas we are in the road with kiddos heading 6 hours away to visit family for the holidays, we are a few hours from home when the heat goes out again and the engine light comes on. We keep going without heat for the trip and get it into the shop on January 4, 2020 right after we got back into town. That was three weeks ago now and the shop finally left a message today that they got the parts to fix the heat and the heat was working. They also said it did not clear the code and needed another part and that I should have my new van back in one more week. So if I finally get my van back next week it will have been in the shop for close to 5 weeks in just 15 months of ownership, very sad. I would think Chrysler would look to have amazon do their distribution as they seem to be able to get about anything one could want delivered in a matter of days.
Transmission failure at 29,573 miles
Samantha, 01/13/2022
updated 07/18/2022
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
3 of 5 people found this review helpful
We had some standard challenges with our Pacifica, but nothing major. Took it in for a few recalls. Maintained it well. Then at under 4 years and not quite 30k miles, the vehicle died with no warning while we were going 80mph in the left lane of a major highway. We’re lucky we weren’t in an accident. We were towed to a dealer who diagnosed transmission failure. Chrysler replaced it but couldn’t tell us what caused it and tried to blame me. Now, 6 months later it has a major open safety recall with no proposed fix. I HATE this vehicle.
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Pacifica Hybrid needs towing capability & AWD
Daonna Deas, 04/19/2019
2019 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
18 of 39 people found this review helpful
I have owned two Chrysler Town & County LTD AWD vans. They have probably never gotten better than 23 MPG. My current one has 125,000 miles on it, and can supposedly tow "3,500" lbs. I don't use that towing often, but I like to have it. I am looking to replace it with the Pacifica Hybrid. But I see this lack: supposedly, it cannot tow. "Why not?" is unclear: the engineers could have designed it to have its gasoline engine run the front wheels, and its electric motors run the rear wheels. This would make it AWD without a connecting driveshaft, and it could allow towing the 3,500 lbs via the gasoline engine alone (if, for some arcane reason, electric motors cannot be included in towing.) So, as much as I really want the higher MPG of a hybrid, the all-gasoline vehicle may be preferable, annoying as is its much-lower MPG in the low-20s. ........................ Another minivan grumble: why are there never any cargo tie-downs within the vehicle? These vans ARE used to transport bulky cargo, and having it slide around inside, unsecured, is annoying.
Fire the interior designers
T2, 01/27/2018
2018 Chrysler Pacifica Hybrid Limited 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
5 of 12 people found this review helpful
It is impossible to know what the interior designer were thinking when the decided on the selection of colors for the interior. WHITE (Alloy) for a steering wheel and the door sills. This is a family vehicle, that means kids in and out - these sills will be dirty and scuffed very quickly. Also no grey choices, just brown, white and balck (seats only). Last item is the fact that it can not town ANYTHING not even a bike rack......
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I Use More Gas in my Garden Tractor
Bob, 02/15/2023
2019 Chrysler Pacifica Hybrid Touring L 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
1 of 1 people found this review helpful
I have a level 2 charger, and besides charging, use it to pre warm the car during the winter. I typically go 4 months at a time without the engine starting. (fuel refresh) During the summer on 55mph highways, I get 50 miles on electric. Can't wait for the 100% electric version of this vehicle. I love everything about it.
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Good minivan, terrible plug-in hybrid
Matt C, 05/12/2022
2019 Chrysler Pacifica Hybrid Touring L 4dr Minivan (3.6L 6cyl gas/electric hybrid EVT)
1 of 2 people found this review helpful
The minivan is very comfortable, and I like the features that mine came with standard (adaptive cruise control, cabin noise cancellation really makes a difference (we had a standard 2017 Pacifica before without it and it was noticeably louder). My biggest "beef" with this car is the Hybrid Powertrain. I purchased this with the expectation that I'd be able to drive on electric for most around-town errands. But this hasn't happened at all. As it turns out, even when charged to 100%, the engine will turn on almost every time you turn the car on. You almost never actually drive only on electric, and this is really frustrating. Almost daily I need to run a short errand, only a few miles, and as soon as I start the car "Vroom" - the engine starts up almost every time, right at the beginning. I don't think Chrysler Engineers realized that if customers paid extra for a plug-in hybrid, we wanted it to actually operate as a plug-in hybrid - you know, allow us to drive on electric when the battery is at 100%. In the end, I only get about 25.4 mpg, which is a disappointment. (The Toyota Sienna does better and it's not even a plug in) So is it a good van? Yes, definitely. Is it a good plug-in Hybrid? No, not really.
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