2025 Cadillac LYRIQ Consumer Reviews
Pricing
Worst Decision Ever Made
Comes with a myriad of issues and minimal support from the makers and creators of the vehicle. A COMPLETE LEMON! O should have bought another Tesla!!! Battery issues, window malfunctioning, back up break system malfunction, parking assist does not work, random requests to roll down rear windows and roll them up again! Bought the car in July. The customer satisfaction representative calls “to check in” No action taking place JUST TALK! This car has caused me to spend time with the dealer as if it were an OLD CLUNKER! SHAME ON YOU CADILLAC!
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Wanted to give it 5 stars
My Lyric is 1 week old and it truly is an amazing car but too many issues already. In my opinion, it is gorgeous inside and out. The ride is perfect for me; luxurious, quiet and comfortable in Sport mode. Not sporty but that works for me. The performance from the 500HP AWD motors is exhilarating. 2 hours after receiving my car, I noticed that the wireless phone charging was not working so I plugged my phone using a USB C cable. This caused my entire display to crash. The car was not drivable. Tried to re-boot the system several times but no luck. The next day, the display was fully functional again. Cadillac is apparently working on an updated charging module but no idea when it will be available. Too many annoying small creeks and rattles in the car especially in the center console. Not having a simple latch to open the glove box is ridiculous (must open it electronically from the display and this is only accessible when the car is in park). No rear wiper/washer is a terrible oversight. No spare tire gives me little confidence when going on a road trip. No ventilated front seats on a $60,000 car is another oversight. Gridlines on the backup camera not working. Great car but several quality issues have to be corrected.
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- Sport 1 4dr SUVMSRP: $65,695In-stock online
- Luxury 2 4dr SUVMSRP: $70,570In-stock online
- Sport 1 4dr SUVMSRP: $65,215In-stock online
Not even a year old...
I purchased this vehicle Oct 2023 @ Jim Coleman Cadillac of Bethesda MD, for my spouse as a commuter. We have been to the 4 different dealership service departments with continuous issues related to 1) High Voltage prompt displaying 2) reverse camera intermittently working - sometimes turns off while in reverse 3) ALL the displays turning off while driving 4) Software updates not installing... and others. Of the 4 service departments, only 2 actually performed software downloads and attempted to fix issues - Annapolis MD and Lyndsey VA. The others - Waldorf Cadillac and Jim Coleman did not offer any solutions or help. Although the actual ride of the car is excellent, I worry that something major will happen while spouse is driving. I will inquire to GM about a 'buy back' plan. It makes no sense that I have to pay for this inferior product every month. These issues have caused major inconveniences, and the service departments never offer a loaner. I am completely PO'd with GM and will NEVER RECOMMEND THIS VEHICLE OR BUY ANOTHER GM PRODUCT AGAIN!
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9 Months In and Counting
The car is beautiful with nice luxury appointments. The ride is a little harder than your usual Cadillac ride. I have had it in service 5 times so far. 2 times because it was dead when I came out in the morning and had to be towed to a dealership. The biggest problem is that the dealers nor Cadillac know how to fix these cars. There is a lack of communication and a large learning curve for the mechanics of which each dealer has 1 mechanic that has been fully trained on the car. There is supposed to be a LYRIQ loaner each time you go in for service but this hasn't happened yet to me. The other problem is that GM has decided to put a lot of electronic over the air items on the cars however they neglect to tell you that after the initial 30 - 90 days trial everything stops working unless you spend $50.00 per month on plans (Navigation, Google, On Star, etc.) to keep the systems up and running (not including the Sirius XM rental fee which is an additional fee). I would think a $67,000+ car would include these items. My daughter has a VW ID4 electric and all these come with the car and she spent $25,000 less. So now you know why I rated the LYRIQ as I did. It isn't all the car's fault. Cadillac and GM have a lot of the responsibility.
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I love it — Cadillac Lyriq outstanding!
I have had my 2024 Cadillac Lyriq AWD for 5 months and 8500 miles. It is very quiet and comfortable. Drives great, handles well and the torque is incredible. It does take some study to understand the infotainment system. Very convenient to charge at home. I just completed a 2200 mile road trip from San Antonio Texas to Sun City West, Arizona. The car performed flawlessly. EV charging stations were available and worked whenever I needed them including the free EVGo stations in the Phoenix area (free from Cadillac for 2 years). I’ve had another 1150 road trip and all went well. The Lyriq is very quiet and rides very well, and the comfort includes massaging seats. Especially helpful is Super Cruise with Automatic Lane Change. I would recommend the Cadillac Lyriq for anyone who wants to combine luxury and an electric vehicle experience. Went in for the 7500 mile check up —- it was free and all that was needed was tire rotation and a software update
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