Used 2011 Buick Enclave CXL2 4dr SUV AWD (3.6L 6cyl 6A) Consumer Reviews
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Smooth, roomy cruiser, hit-or-miss reliability
LMR, Scottsdale, AZ, 09/14/2017
Buick Enclave CXL2 4dr SUV AWD (3.6L 6cyl 6A)
42 of 43 people found this review helpful
After test driving leading competitors (Mazda CL-7/9, Ford Flex, Audi Q/7, etc.) we settled on the Buick for its superior ride quality and capacious size. I'm a car aficionado and this is the nicest riding vehicle I've owned or driven in. We purchased a 1-yr old 2011 CPO vehicle and until late summer 2017 all was well. The only previous issue was a leaky engine gasket covered under warranty. At our 100k mile check we found: broken engine mount, leaky strut, and HVAC stopped cooling turned out to be a cracked rear AC evap core. Online forums show this was a common issue into 2013 models, and repair costs $1,000 - $1,300 for either front or rear. So at 100k miles we've a $3,500 repair tab. The car has been great to date, but as it ages I'm questioning whether or not we too will begin to experience the transmission problems reported on the forums. PROS: Exceptional ride quality, excellent interior room (more actually than my Tahoe), good safety rating, outstanding traction in wet/snowy conditions, great dealer support CONS: adequate but not exceptional power, GM leather seating quickly shows wear compared to other brands (same happened in my Tahoe & those of friends), weight keeps mileage middle of the pack, tight power train packaging complicates maintenance/repairs (over $300 for spark plug change!?!). Time will tell on continued reliability and eventually resale value of our Buick. It's a great family or road trip vehicle, and overall a positive experience. It might not be the type of vehicle you keep beyond 100k miles
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2011 buick enclave
Sam, Pensacola, FL, 10/15/2020
Buick Enclave CXL2 4dr SUV AWD (3.6L 6cyl 6A)
14 of 14 people found this review helpful
my husband bought me a 2011 buick enclave 2 ¹/2 years ago. I absolutely loved it at first. We were only the second owner, no crash history, I though it was the best. Literally loved it and babied it. Took great care of it. Then the ac went out within the first year. Got that fixed. Then after that we constantly had to put oil in it mkre than usual and change the pump. Then at 2 years of owning it, it started going into limp mode. Took it to get repaired and was told ut was the timing belt. So we dropped a lot of money on that to get it fixed only to turn around after not even a week of having it back and driving it maybe 3 short trips, it started making this horrible sound and died on me literally right before my driveway. Cranked it up and slowly crept down the drive and parked it. Called the company we had been using to relair it the next day to come tow it back to see what the problem was because at this point it wouldnt even crank. Was then told we would have to replace the motor. Right at 155k miles and had to replace the motor which cost us another pretty penny. Money we literally did not have. It stayed at the shop for almost 6 months. The company was having a hard time getting it fixed and diagnosing the problem. We finally got it back and decided to trade it in for something else. It was doing nothing but costing us money. We probably payed 3/4 times more than what the car was worth and still OWED money to the company we bought it from. Apparently (coming from the mechanics) they see so many buick enclaves with transmission and motor issues at 120,000 or higher miles. They literally told us when we picked it up the last time after we replace the motor that they were no longer going to work on enclaves because it costs THEM money. It was a great suv up until it ate our savings. Not only are we out of the money we payed to get it fixed (TWICE) but also out of what we owed and the 8knthat we had already payed on it. That car definitely put us in the whole. Do your research before buying. Id suggest going with an acadia, traverse, highlander or something of those sorts before this one.
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Good MPG for it's size
kb5868, Mission, KS, 05/13/2014
Buick Enclave CXL2 4dr SUV AWD (3.6L 6cyl 6A)
77 of 87 people found this review helpful
I bought a 2011 Enclave with only 20k miles after my lease was up on my 2012 Infiniti EX35. My Enclave gets a consistent 17 mpg in town compared to 15 mpg for the EX. It is easily twice the size of the Infiniti, the primary reason for not getting another EX lease - no one could fit in the back seat! So, for a vehicle that is nearly as large as my Yukon Denali, I'm fairly impressed with the gas mileage. everyone has their opinions, but I was puzzled by all the comments about how 2-3 mpg was bankrupting people that bought $45k cars and were considering $60k cars with better MPG to make up the difference. Different econ class than I had in high school I guess...LOL!
exceptional
pkirk618, Lyons, IL, 06/13/2011
Buick Enclave CXL2 4dr SUV AWD (3.6L 6cyl 6A)
34 of 39 people found this review helpful
Purchased a fully loaded Enclave. Towing, chrome, 20" wheels, DVD rear....and those directional head lights, that's just so damn neat. I've never owned a luxury SUV and well, it's a pleasure to drive. I don't care about mileage as I feel it can't be avoided in something this big. It could be better I suppose, but I expected 20mpg average and that's what I get. Their paint and chrome, especially in the tri-coat diamond enclave is beautiful. The front end, especially with the blue ring in the headlights and waterfall grill compliment each other well. It's what sold my wife on this vehicle. ...and remote start standard? Heck yeah!
Warranty runs out and the expensive repairs begin!
Jim O'Neill, New York, NY, 10/01/2018
Buick Enclave CXL2 4dr SUV AWD (3.6L 6cyl 6A)
17 of 22 people found this review helpful
After eight years the car only has 56,000 miles and in the four years since the warranty expired we have put more than $7,500 into keeping it running safely. No sooner had the four-year warranty expired than we experienced our fist ridiculous repair cost...several hundred to replace a burned out tail light...two more since plus a headlight [$1,500+ total]. Replaced all four Michelin tires TWICE [no one can tell us why they wear out so quickly on this vehicle, but I typically get 70K-80K out of one set of Michelins...$2,000]. Replaced the battery TWICE. And because it is located under one of the rear passenger seats it requires completely extricating the seat from the car and takes more than an hour for a professional to do it...and the replacement battery itself is $200 because, according to the mechanic, it is a "Mercedes battery." Add the hour of labor and it is more than $300 each time...for a battery! [X2 = $600+]. Replaced an alternator [$650 plus three hours labor = $1,000]. Replaced the entire brake assembly [$1,100 plus four hours of labor = $1600]. The "check engine" light has come on four times and every time costs hundreds of dollars to diagnose without ever finding a problem [$1,600+]. The last dealership we took it to sympathized and admitted that Buick "had some quality problems with the Enclaves built between 2008 and 2012...really?! No kidding!
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- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value