Used 2019 Acura RDX Consumer Reviews
A pricey harsh ride with tight-fitting,firm seats
The RDX has grown to mid-size proportions (very close inside as the Lexus RX), but the handling is still quite crisp with reasonable feedback through the steering wheel. Both interior and exterior styling is updated, and the car has great LED lighting throughout. Headlights are surprisingly bright. The car is reasonably quite except during hard acceleration when you get a sports car-like growl from the exhaust. You wouldn't expect this from a refined SUV. Acceleration is quite brisk, but the frequent shifting from the 10-speed automatic transmission gets to be a little annoying. UNFORTUNATELY, the ride is very firm (only the top of the line model has adaptive dampening). The firm seats make the ride seem even harsher. An even more serious problem with the front seats is that the buckets were designed for very slim people. On a short test drive you wouldn't notice how tight the side bolsters of the seat are, but after 30 minutes in the seat, you get annoyed at the tight fit. While the car has adequate cup holders, there isn't enough storage in the relatively small center consul. A moveable upper tray would help keep things organized. My big surprise was that the car does not come with a SPARE TIRE -- Acura provides an inflator kit. (The kit would be useless if you shred a tire going 80 mph in the middle of Montana or Wyoming or Utah.) I ended up paying $560 to have spare tire kit installed. The operation of the Nav/audio system is not exactly intuitive. The car does not have does not have the AM band, and the screen allows you only 4 favorites for Nav addresses, and 4 pre-sets for the radio band. Furthermore, the NAV system simply doesn't find things that you can easily find using Google maps or iPhone maps. I can't believe that Acura execs find the NAV system to be acceptable for their uses. (Keep your smart phone handy.) Also disappointing is the failure of the Lane-keep assist that continuously fails to keep the car in the lane when traveling around gentle curves. If you want a spirited, tight handling, and tight fitting car, the RDX may be right for you. However, if you are even just slightly overweight or if you just prefer a comfortable ride, you better look elsewhere. The RDX isn't for a long road trips -- especially not in remote areas without a spare.
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Almost loving it
I bought 3 days after the 19 RDX went on sale. I had a 2017 RDX but loved the new model, so bought it. It has taken 6 months to get used to it. (Granted I don’t drive it every day). But the tech isn’t as intuitive as it should be. Once you figure it out it is, but maybe a few more buttons would have been helpful. It is a bit glitchy, but hopefully updates will fix those issues. The driving experience is just excellent. Fun to drive and better than the 2017. The 2017 was a great driver but I hated the interior. I have had a few service issues but more related to the dealer than the car. I also owned an Audi so I can compare. Audi’s are pretty great cars, but we are talking about almost $10k premium for the same features on a Q5. I can’t do that despite loving the car. I think overall the RDX is a great value and I am pleased with the modern design and tech. I’ll deal with the glitches, this is the first year and I trust Acura will resolve anything that pops up. Highway mileage is great, city..maybe 20 mpg.
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- SH-AWD A-Spec 4dr SUVMSRP: $23,48631 mi away
- SH-AWD 4dr SUV w/Technology PackageMSRP: $25,53330 mi away
- SH-AWD 4dr SUVMSRP: $22,90028 mi away
Superb cruiser
Replace a Hyundai Santa Fe. I am in my 70s, time to spoil myself. This is primarely used to travel from Ontario to Florida. The ASpec is a superb cruiser, comfy with great dynamics. Love the Lane Keeping Assistance system, reduces my effort during long days on the road. The seats are very comfortable. We both hate the GPS, the touch pad is not user friendly. Would certainly buy another RDX but they could change the infotainement system. Only problem it is now my wife's car!
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Infotainment system, electrical & brake issues
Save your hard earned money and pick a different car! Talk about a lemon. The infotainment system has frozen multiple times while the vehicle is in motion, emitting high pitched beeping noises, and rendering the entire infotainment and navigation system inoperable. The electrical keeps flickering. This is a dangerous issue that continues to occur while I'm driving which is a huge liability. You can't use a cell phone while driving as it's a distraction, but Acura is knowingly allowing cars on the road with this defect. The car is 7 months old and has been to the dealership 4 times for this issue without resolution. On top of that, the brake pads started squeaking loudly after 4 months needing replacement. Calls to Acura corporate or Client Relations is a joke. They assign it to a case manager. 15+ days later still waiting for a return call. Save your money and purchase any other vehicle.
Extra Charge that LOST a Customer
A luxury car that doesn't come with a remote car starter. This car doesn't come with a remote car starter unless you pay over $100.00 annually for the Acura App. You can have an aftermarket starter installed. What a poor business decision. I have always owned Lexus but it was time for a change. I'll never buy another Acura. Was it worth it?
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