Used 2023 Volvo XC90 Consumer Reviews
Smoke in mirrors
The Volvo XC90 is a great looking car and very comfortable however there are major mechanical and quality issues with this car. My experience has been awful. At 11,000 miles the brakes went and rotors had to be replaced. Additionaly I had the sunroof leaking water into the car and leaving a musty smell in the car. The infotainment system sometimes blacks out while driving and isn’t very responsive when trying to turn on heating seats, radio and temperature. The transmission has to be re programmed because it was sticking in gear and wouldn’t downshift and hesitates. The engine is a bizzare power train and isn’t predictable on power and extremely under powered. Overall very poor quality vehicle. Looks and interior comfort only go so far. May I add I only have 14k miles on the car!! Can’t wait til lease is up. Someone would have to pay me money to drive another Volvo.
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System failure and car slipped
I owned an XC90 for 6 years, and purchased a new ones less than 2 months ago 2022 XC90. Parked the car at night and totally fine with absolutely no accident or going over pot holes or anything. Next morning, got out of my drive way and the moment I tried to turn the wheel, there was no control and the car started sliding in one direction for a bit and then other and brakes didn't work and finally fit the curb and stopped. I got it to towed to the dealership and they said that there are no issues and the issues (broken axle, power steer broke, and tons other) because the car hit the curb. I'm EXTREMELY concerned, because the car had no control. Why did it hit the curb, why did the brakes not work and dealership is denying any issues. What if there were kids in the neighborhood like always or me driving on the highway? This has been the worst experience with cars ever.
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Car for an IT Geek
So last week we traded in our Audi Q5 for an XC90 Ultimate. After driving it for a little over a week and about 150 miles I can make a few comments. First off if you don’t have 20/20 vision you’ll hate the key. Not sure what they were thinking as the controls on the FOB are too small to see. I don’t understand just why all the controls are on the screen as the last thing you want to do while driving is take your eyes off the road. Thank goodness many of the controls can be verbally controlled by google. Even the vibrating seat needs to be controlled from the screen and doesn’t have a timer to turn it off. The car drives very lose like a boat not like our BMW or our Audi which has much better road feel. Now the positives! The interior of the car is stunning . The seats are super comfortable .The Bowers & Wilkinson stereo maybe the best I’ve ever heard. The $1800 air ride will take some getting used to so I won’t comment. There are a ton of what I’d call amenities in the car. The GPS is great . The ride when on a straightaway is ok and I guess on a long ride won’t tire you out. I highly suggest they have some older individuals be involved in the design and controls as they will probably be 75% of the buyers at $78,000. I’ll follow up at a later date once my mind can wrap around all the IT crap. I miss my Audi! Oh we do feel VERY safe driving this huge machine . Update after 6,000 miles. I’m starting to think some the reason I didn’t love this beast was the lousy dealer prep. So much for the $1000 prep charge. After rotating and BALANCING the tires ( which the dealer never did ) the car drives much better. Electronics are still a pain but I can deal with it. Would I ever buy another Volvo. NO! UPDATE: We’ve owned this SUV for almost 2 years . Certainly feel safe in case of an accident and it does really well on fuel economy for its size but that’s where the good stops. The google infotainment system D- . I’ve never had as many issues with an $80,000 car EVER. The car has every available option and I’ve should have known that there would be issues. I hate the fact that we’ll be losing so much money trading it in but the aggravation factor is not worth my health. The upgraded stereo is amazing and at least playing it load helps take away the road noise . For a heavy SUV with the $1800 air suspension you’d expect a nice comfortable quiet ride . NOPE I’m going back to Audi where they actually care .
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Best Suv ever!
I test all the luxury SUV’s and my favorite is the XC90 T6 inscription. Being a former BMW and Audi owner, who experienced many service issues and mechanical issues, I am appreciating the higher quality, safety and technology in my Volvo.
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Multiple AC Problems; Poor Dealer Service
Our 2018 Inscription is back in the shop for its 3rd Air Conditioner repair. This one is not even covered by warranty because the warranty lapsed last month while it was in the shop for the 2nd AC repair, and the dealership won't stand behind its work. On Saturday, the key fobs stopped working. Our local Volvo dealer, Bergeron Volvo, has a terrible Service Dept., and is backed up for weeks. They never have loaners available. We've owned Mercedes, Acura, Porsche, Tesla and Infiniti, and Volvo is the worst.
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