Cruising Through Its 20,000-Mile Service - 2015 Volkswagen Golf GTI Long-Term Road Test

2015 Volkswagen Golf GTI Long-Term Road Test

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2015 Volkswagen Golf GTI: Cruising Through Its 20,000-Mile Service

by Josh Jacquot, Senior Editor on September 29, 2015

2015 Volkswagen Golf GTI

We did it early.

That's right, our 2015 Volkswagen Golf GTI headed to the dealer at 19,621 miles for its 20,000-mile scheduled service.

The 20,000-mile service is pretty simple for the GTI. It consists of an oil and filter change, a new pollen/dust filter for the HVAC system, an inspection and a tire rotation. I took the car to Volkswagen of Orange in Orange, California, for the work.

Probably the most notable feature of the service was the ease of scheduling an appointment. I first went to VW of America's official site to find a nearby dealer and was able to quickly and easily make an appointment for the next morning through the dealer's site. Didn't talk to anyone until I showed up at the dealer at 8:30 a.m. the next day.

Service Advisor David Aguilar received the car and offered me a ride so I wouldn't have to wait. My wife was there to give me a ride home, but we agreed that the car would be done by 2:00 p.m.

I received a call about 1:00 telling me the car was ready. David said the tires that had been on the front of the car were excessively worn and appeared to have been overinflated. He rotated them to the rear.

I'd also asked David to have the tech check the audio system for the various issues Carlos experienced. Unsurprisingly, the problem couldn't be duplicated despite trying the system after multiple key cycles. The tech did perform a hard reset on the system, but there are no TSBs related to it and I haven't experienced it myself, so there's nothing we can do until it reappears.

The car had been washed when I picked it up, always a nice touch.

The front tires that were previously on the rear both look like this:

2015 Volkswagen Golf GTI

And the rears that were previously on the front look like this:

2015 Volkswagen Golf GTI

Though they're clearly more worn, I wouldn't be surprised if this is just a result of being on the front of the car where they drive and turn rather than in the rear where they just keep the bumper off the ground. All four tires were set to the recommended pressure (37 psi cold) when I checked the day after the service.

We paid $228.27 for the service. That breaks down to $156.00 in labor, $66.92 in parts and $5.35 in tax.

Josh Jacquot, Senior Editor

 

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