consumers review the Cadillac XTS

Read recent reviews for the Cadillac XTS

4.1

Overall Consumer Review Rating
for the 2017 Cadillac XTS

Cadillac's Cue System is HORRIBLE

By Bruce written on 04-12-2017

We were actually considering purchasing a new XT-5, so we decided to rent the XTS for an extended vacation that included virtually every type of driving, including city driving in Phoenix & Las Vegas, heavy mountain driving in Northern Arizona & Utah, and flat, high-speed desert driving in Nevada and Arizona. First, the pluses: overall pleasing style that offers decent interior room in a relatively compact body configuration. Fairly well-finished interior that isn't too busy in appearance. Reasonably sized trunk that will accommodate two large suitcases plus two good sized carry-on bags. Sorry, but that is where the pluses stop. Now the negatives, and there are a lot of them: Cadillac's Cue Entertainment/Info system. This is hands down the worst system I have ever used (we've had Mercedes, Volvo's, Jeep's, Ford products with My-Touch Sync, as well previous model Cadillac's, all with factory navigation systems to compare). Get your hands anywhere near the touch screen and half the screen displays control icons for the various functions the system offers...this is INCREDIBLY annoying, especially when you are using the sometimes accurate navigation screen. Our car was 3 weeks young and had just 1,000+ miles on it when we got in it, so one would assume that everything should be in proper working order. The navigation system occasionally worked well, but on at least three occasions over the 1,600 mile, nearly two-week "test drive" we gave this car, it changed turn-by-turn directions while we were driving it. Voice control worked well about half of the time, with the other half being so bad that it was actually comical. If I didn't know that it was giving us bogus instructions, we would have ended up in Canada instead of Las Vegas. Once, the voice told us to proceed 2.6 miles and then take a right, but the route shown on the screen indicated a left turn only 100 feet ahead...TOTAL junk! Cooled seats: first car I have ever driven where the cooled seats turned on by themselves when the car was not started remotely on a hot day; very bizarre. Climate Control: Set at 72 degrees on auto-temp with an outside temperature of only 78, the thing blasted cold air for hours at a clip; heat sensor must be mounted in the top of the dash where the sun is always on it. Cruise Control: Lot's of luck figuring this one out. Hit the resume switch and it might go back to the previous speed, or it might choose a higher speed in 5-mph increments. One time, it was set at 82 mph, and when I hit the resume, it took-off and showed it was set for 90! During mountain freeway driving, the cruise is incapable of maintaining a steady speed. Shifting: car automatically downshifts on steep mountain grades, even at freeway speeds. Suddenly the tachometer will go from 1,200 RPM to over 4,000 RPM in an effort to slow the car down even when the driver isn't using cruise control or the brakes. This is extremely annoying and completely unnecessary. Interior storage: no place for sun-glasses, cup holders are not cooled like some competitors, making water bottles rather warm while driving in the desert. Absolutely stupid compartment hidden behind climate & radio controls that is activated by touching the bottom edge, engaging an electrical motor that swings the entire panel upward, providing nothing is obstructing it...a good conversation piece that serves no purpose. Perimeter sonar sensors: Audible about two milliseconds before impact requiring driver to rely only on the visual indicators...great when in reverse! Rear camera: Rendered totally useless at night because of the glare from the center mounted back-up lamp. Sun Glare: dash appearance strips cast a glare on the side glass that inhibits the vision of the driver's side rear-view mirror. Power Adjustable Steering Wheel: Not enough vertical movement; stays too high in the lowest position adding to arm fatigue on long drives with hands at the proper 10 o'clock/2 o'clock position. Head Restraint Adjustment: Only up & down...really?? On a $60K automobile?? Okay, mercifully, I'm going to stop here. If you are still considering this over-priced, under-engineered, horrible excuse for a luxury car, then have at it. We've owned new Cadillac's in the past, and they have been less than stellar. Hoping that General Motors had finally shed some of the deadwood executives that drove it into bankruptcy, we decided to give Cadillac a chance at winning us over again...Not going to happen! I would guess that the biggest market for this car is the rental car fleet at heavily discounted prices, because this car just doesn't cut it.

A geezer's delight!

By Chuck W written on 01-02-2018

GM apparently sells a large number of Luxury optioned XTS's to fleets. They don't have all the goodies of the Premium or Platinum Luxury editions, but they come back on the market as one year old cars dirt cheap. I considered many of them but decided we needed the extras that come with the Premium Luxury model. We were able to buy a dealer demo with only 3400 miles on it with a $20K discount. We have driven Cadillacs for 30 years but always bought used ones. This is our first new Cadillac and it is stunning. The fact that SUVs, pickup trucks, and "sport" sedans are so popular make this traditional luxury sedan a great buy. Ours is a 2017 model and I note there is heavy dealer discounting on 2018 models. If you want a luxury sedan at a bargain price compare the XTS with what you get can get for the same price. Love the adaptive cruise control. Haven't gotten up the nerve to try the auto parallel part feature. Now for the not so great. The CUE touchscreen controls are hard to operate. If someone came up with an aftermarket on/off/scroll button, every owner would have it installed. On top of being anything but intuitive, the screen retains your fingerprint every time you touch it. It looks messy and at some times of the day can actually obscure the controls. The power window controls are placed too far forward. The switch for the driver's side window should be right where your hand falls, but you tend to hit the rear window button instead. This car has more road noise than previous DTS and SLS we have owned. The Goodyear Eagle tires may be part of the problem, but you would think GM would want a quiet ride in a luxury car.

Nice comfortable car

By Robert written on 03-23-2018

Price, warranty balance, scratches and interior wear including floor mats plagued by Cadillac ads since

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Buying a used 2017 Cadillac XTS in Scottsdale, AZ

Save up to $5,493 on over 38 used 2017 Cadillac XTS's for sale across 761 dealers near Scottsdale, Arizona. Edmunds has over 5,169,239 cheap new and used car, truck, and SUV listings, available in the following submodel types: Sedan. 2017 Cadillac XTSs in your area are available in following trim types, including (but not limited to): Luxury. 2017 XTSs in your area are priced ranging from $22,492 to $39,995 with mileage ranging from 7,765 to 49,756 miles. The 2017 Cadillac XTS is a vehicle with a 6-cylinders engine, front wheel drive drive train and AUTOMATIC transmission. The 2017 XTS has an average consumer rating of 4.1. The nearest dealership is Courtesy Chevrolet, approximately 10 miles away with 257 used 2017 XTS's in stock. The highest rated dealer in your area with a used 2017 Cadillac XTS for sale is Rollit Motors, with an average user rating of 5 and 81 used 2017 Cadillac XTS's in stock for sale.

Options and features available on used 2017 Cadillac XTS's available near Scottsdale typically include:

Features: Alarm , Apple Carplay/Android Auto , Audio and cruise controls on steering wheel , Auto Climate Control , Aux Audio Inputs , Back-up camera , Bluetooth , Cooled Seats , Electronic Folding Mirrors , Fold Flat Rear Seats , Heated seats , Keyless Entry/Start , Leather Seats , Mobile Internet , Multi-Zone Climate Control , Navigation , Parking sensors , Post-collision safety system , Power Driver Seat , Rear Bench Seats , Remote Start , Stability Control , Tire Pressure Warning , Trip Computer , USB Inputs , Upgraded Headlights , AWD/4WD , 360-degree camera , Blind Spot Monitoring , Lane Departure Warning .

Engine/Mechanics: 6 cylinders .

Transmission: Automatic .

Fuel Type: regular unleaded .

Drivetrain: front wheel drive , all wheel drive .

Edmunds offers users detailed expert ratings and reviews, pricing, consumer reviews, features and specs, interior and exterior vehicle pictures and videos, as well as special offers, gas cards, and other perks. Find your perfect used 2017 Cadillac XTS at edmunds.com.

Used 2017 Cadillac XTS for Sale in Scottsdale, AZ

$22,500^*

$22,500^*

$22,632^*

$22,492^*

$35,997^*

$23,999^*

$23,982^*

$22,500^*

$29,972^*

$31,791^*

$31,998^*

$27,981^*

$23,000^*

$24,500^*

$23,000^*

$26,762^*

$27,683^*

$26,692^*

consumers review the Cadillac XTS

consumers review the Cadillac XTS

Buying a used 2017 Cadillac XTS in Scottsdale, AZ

More Used Cadillac XTS Near Scottsdale, AZ

Used 2017 Cadillac XTS for Sale in Scottsdale, AZ

$22,500*

$22,500*

$22,632*

$22,492*

$35,997*

$23,999*

$23,982*

$22,500*

$29,972*

$31,791*

$31,998*

$27,981*

$23,000*

$24,500*

$23,000*

$26,762*

$27,683*

$26,692*

consumers review the Cadillac XTS

consumers review the Cadillac XTS

Buying a used 2017 Cadillac XTS in Scottsdale, AZ

More Used Cadillac XTS Near Scottsdale, AZ

$22,500^*

$22,500^*

$22,632^*

$22,492^*

$35,997^*

$23,999^*

$23,982^*

$22,500^*

$29,972^*

$31,791^*

$31,998^*

$27,981^*

$23,000^*

$24,500^*

$23,000^*

$26,762^*

$27,683^*

$26,692^*