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Used 2015 Toyota Sienna Consumer Reviews

4.0 out of 5 stars
87 reviews

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Pros
Cons
3 out of 5 stars

Lots of room. VERY noisy interior seats-

carol laituri, 09/07/2018
updated 09/12/2019
2015 Toyota Sienna XLE 7-Passenger 4dr Minivan AWD (3.5L 6cyl 6A)
7 of 7 people found this review helpful

We bought the car because of the room inside. We had problems with the engine not always starting when it is hot outside and dealer says “no problems found”. Not fun in 105 degrees heat! After a dozen visits- we gave up!! Back seats constantly rattle and dealer has made adjustments to the tracking system over a dozen times. Nice driving car but I would not buy it again under any conditions. It has 70,000 miles on it now and I’m glad we bought the pre-paid maintenance plan and extended warranty. Van is used only for adults and children have never been in it. I would hate to see what would happen if it had to endure constant wear and tear from children. Tired of dealerships not being able to isolate and fix why the car won’t start in excessive heat and getting stranded. The last straw was when the radio system fouled and it sounded like an air horn going off you couldn’t stop. I almost wrecked the car with passengers in it. Toyota extended warranty did replace it but I cannot afford to be stranded alone or with passengers. I’m almost 70 and the van is no longer reliable. I miss the size and room but now we have a Suburu Outback.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

Good, except gas mileage and 2nd row

Jim, 06/29/2016
updated 02/02/2019
2015 Toyota Sienna LE 8-Passenger 4dr Minivan (3.5L 6cyl 6A)
19 of 22 people found this review helpful

Good power and handling for such a large vehicle. A lot of interior space. The regular maintenance itemized by Toyota is a small list, including oil changes only every 10k miles. I like that the powertrain is relatively standard (e.g. no engine start/stop, cylinder de-activation, direct injection, timing belt, or CVT), which I hope translates to high reliability, so far it has. Problems: 1. Center console latch broke. Fixed under warranty. 2. Brake rotors were replaced under warranty. 2. Minor paint flakes missing on front and rear bumper areas. 3. Alarm light flashes when parked, even if not locked. Dealership said this is normal, but I don't think it occurred when new. Issues with design: 1. I wish the van was not so large. It is not "mini" at all. The size of the Ford Transit Connect would be preferable, for me. 2. Poor gas mileage. This obviously partly correlates to the "standard" powertrain I like, and to the size of the vehicle. And it is inline with the EPA ratings, so no surprise. Just wish it was better. 3. The 2nd row is terrible. The 8 seater's 2nd row middle seat is ridiculously narrow, short, and the seat bottom is lower than the adjacent seats. Also, there is no LATCH attachments for the middle seat. It is almost useless. Finally, when you remove the 2nd row seats, there are runners in the tracks that remain. This makes it a non-flat load floor and the runners could get damaged when hauling items. Just an absolutely terrible design by Toyota for the 2nd row. Look at the Honda for how it should be done. 4. The 3rd row only has 2 sets of LATCH anchors, and one of them is in the middle of the wider section of the 60/40 split seat. So, you could not have two passengers in that section if you use the LATCH. Again, the Honda gets this right. 5. Not a full size spare tire.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Unsafe! Do not buy!

Melanie H, 06/29/2017
2015 Toyota Sienna LE 8-Passenger 4dr Minivan (3.5L 6cyl 6A)
10 of 11 people found this review helpful

I lease a 2015 Toyota Sienna. The power sliding doors have been on recall for MONTHS now without any permanent solution. Temporary solution is to turn off power to the door. My power has been off for MONTHS, yet I'm still paying my full leasing price. No one will take blame for this and I keep getting bounced from one person to another. Today I was on the phone for hours being transfer and did not get any solution. The doors are on manual yet it took me 25 minutes to get the door to stay closed today, in a store parking lot with 2 kids while being 8 months pregnant. Finally get it closed. Get home, taking my 2 year daughter out of her carseat and the door magically slams shut! When it was in the locked open position. Thank God No one was hurt. I'm so glad this is how Toyota treats their customers. I can not wait til my lease is up and they can shove this van up their butt. I will NEVER get another Toyota nor recommend this company to anyone. This van is completely unsafe.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

The family loves the new van

Todd, 09/27/2017
2015 Toyota Sienna LE 8-Passenger 4dr Minivan (3.5L 6cyl 6A)
6 of 6 people found this review helpful

Overall a very good van. The ride is smooth and the seating is comfortable. I'm 6'3" and have plenty of head and leg room. Accelerating to highway speed is quick (for a van) and stable. I haven't played with the sound system or bluetooth so can't give an opinion on those. The only negatives I've noticed are that the rear seat headrests slightly block the view out of the back window, but they can be folded down when not in use. It would also be nice if the center display screen was angled towards the driver a bit, or able to pivot left and right. Not a deal breaker at all, just wishful thinking.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Before you buy 2015/2016 Sienna you should know

Robert, 02/08/2016
updated 07/17/2016
2015 Toyota Sienna XLE 8-Passenger 4dr Minivan (3.5L 6cyl 6A)
44 of 56 people found this review helpful

2015 and 2016 Sienna is a good looking van but please do your due diligence before you buy. I wish I have done it more my self but too late now. You can buy what you like but do a search on 2015 / 2016 sienna vibration or problems because it is true and it's common. I have it too and can't be fixed. Not doing enough researching for a family van I bought it because it was "TOYOTA" and have read good reviews on a 2015 Sienna with new improvements. Few days after the purchase around 300 miles on the Sienna. Feel dash, steering wheel and floor buzz vibration starting from complete stop on a hill when reaches 1150 to 1200 RPM (15~20 mph) and happens again after shifting to 2nd gear under 20 mph. Often passenger slider door gets stuck half way closing with beep and won't go back or close with switch. While holding traffic at school drop off lane switch the door switch to manual then get out show my face to angry people and have to close it manually then it works fine for a while. Both rear slider door glass makes metal tapping noise when driving with window open more than 3" under 15 ~25 miles. Sounds like glass rattling on the window channel seems like loose screw or no rubber on the channel. Front passenger door interior leather by the handle has wavy looks like from side view glue coming off or someone poked with fingers when gluing the upholstery. I have addressed these few concerns on my new sienna to the purchased dealer and they had some one from Toyota to inspect the Sienna. Conclusion to my concerns were that Toyota DSPM have compared to other sienna on the lot and since other Sienna does the same so it is normal and it is not warrantable and have no solution to correct the problems. Basically live with it or sell it because warranty is not going to cover it because it's normal to them. Why is Toyota comparing with other vehicles and call it " NORMAL CHARACTERISTIC OF THE VEHICLE " when I want to find out how to correct the problems. Sounds like they have engineered to rattle, vibrate and no solution to the problems so live with it or sell it to someone else who can live with it. Did I miss lists of " NORMAL CHARACTERISTIC OF THE VEHICLE SHEET " when I bought the van? If this is the case Toyota needs to disclosed on the catalog that these van does make noise & vibrations before the purchase not after the purchased. Not too happy and already lost interest in new vehicle less than a month. Warranty and Toyota customer is really bad. It's a compared warranty not to correct them. I like the 2015 and up design but I am ready to sell my Sienna already for something else because I can not accept all these $37K normal vibrations and rattles came with the van plus Toyota said it's normal too. My believe level in Toyota product is gone for good. Good luck on your decision ! !

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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