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Used 2018 Toyota Highlander Hybrid Consumer Reviews

4.4 out of 5 stars
43 reviews

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We have a limited number of reviews for the 2018 Highlander Hybrid, so we've included reviews for other years of the Highlander Hybrid since its last redesign.

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Pros
Cons
5 out of 5 stars

Still great after 3 years.

Doug, 06/01/2018
updated 06/08/2021
2018 Toyota Highlander Hybrid XLE 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
3 of 3 people found this review helpful

Initial impression: Overall a great vehicle. Navigation seems pointless as Google Maps on my iPhone does a better job. Sunroof controls a bit clunky. Not a big fan of the power lift-gate. I'd rather it be manual (possibly power assist). Hard to rate many categories as we have only owned it for a month. Love the fuel economy. 3-year update: Still great vehicle. love the room. Mileage 28 - 30 MPG in summer. less in winter. Plan to keep another 7 years, at least. Don't drive it a ton as our daily driver is full electric. 2.5 years later. Use has shifted mainly to highway as we bought an EV for driving within 40 miles of home. Still love the vehicle. Great fuel economy (27 - 29mpg hwy). Would still rather use my phone than the on board infotainment system. Power lift gate still annoys me.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Fun and spunky SUV with great MPG!

M. Chris Bannier, 11/28/2017
updated 12/04/2018
2017 Toyota Highlander Hybrid Limited 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
3 of 3 people found this review helpful

Has the get up and go but also is so quiet and just glides at times. Fun to drive and incredibly comfortable. I have only had it for 1 week so still a lot to learn about it but so far I am very happy with the MPG I am getting (which is why I bought a hybrid).

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Pointers for Toyota

Newly Retired, 06/19/2018
2018 Toyota Highlander Hybrid Limited 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
5 of 7 people found this review helpful

The location of usb ports and charging ports is inconvenient. Toyota should consider teaming with a navigation software supplier as the iPhone navigation works better than the car's. I would prefer a passenger front seat that includes lumbar support.

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3 out of 5 stars

for the money, mediocre user experience

My Last Toyota, 10/01/2017
2017 Toyota Highlander Hybrid Limited Platinum 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
6 of 9 people found this review helpful

3rd row seats are useless. Nobody except a tiny child can climb in; and they are uncomfortable. 2nd row seats are adequate., but not great. Cargo room is not that great--the 4Runner has more; even the Hyundai Elantra had almost as much, and it is a compact. Power rear door life is annoyingly slow. Sun visors are cheapo--they do not swivel to adjust angle; and there is no option to have both side and front visors, like on some lesser-priced cars. Heated steering wheel heats everywhere except the 10 and 2 position: WTF? Warranty is a joke--3 years/36,000 miles. Nowadays cars have 10/100,000. The information display has so many redundant screens and so little customizing. You could get into a crash trying to read the dumb thing with all the useless info. The special Eco display app is meaningless--have no idea what it means. Entune is a rip-off; you can do all the same things without paying the subscription fee. The emergency assist is only available after the 1st year with a subscription; again, below current industry standards which provide lifetime without a fee. Navigation is less intuitive than other makes of cars I've driven. I'm a 40-year Toyota owner; but this might be my last Toyota.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

JWP

JWP, 01/15/2019
2018 Toyota Highlander Hybrid XLE 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
2 of 2 people found this review helpful

Great car if you need a three row SUV.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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