Used 2018 Toyota Highlander Hybrid Consumer Reviews
Poor Hybrid Mileage
My 2018 highlander hybrid has experienced steadily decreasing gas mileage over the life of the vehicle. In less than 3 years it's gone from 27 mpg to 21.5 mpg. Toyota service tells me repeatedly there's nothing wrong and nothing they can do. This is poor customer service and a poor design. I'm very frustrated to have purchased the Hybrid when I'm not even getting the mileage of a conventional.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Hard to Find Hybrids
Great overall ride, comfortable seating. Navigation and Bluetooth drive me nuts like every other car with these features. No CarPlay. 3rd row pretty cramped, but fine for smaller kids. Overall, hybrid mileage not what they claim and I owned a Prius for 10 years prior, so I am pretty adept at driving hybrids. I'll follow up in 10 years when i am ready to buy another!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
- XLE 4dr SUVMSRP: $22,088170 mi away
- Limited 4dr SUVMSRP: $22,344155 mi away
- XLE 4dr SUVMSRP: $27,500115 mi away
Compromise King
An excellent compromise between the larger 7 seaters and the more compact SUVs, but partly because the Highlander is the only real option in this size. Quality you’d expect from a Toyota. Entune and lack of CarPlay are by far the biggest disappointments, followed closely by lack of memory positions and limited adjustments in the drivers seat. Hybrid engine adds a little bit of welcomed pep.
- Performance
- Interior
- Comfort
Good family appliance with a few shortcomings
It's great that Toyota made the Hybrid available with a 2nd row bench seat again and dropped the price of entry / premium over gas model, but they still missed a few tricks in my opinion. OK, so the standard active safety tech across the whole range for 2017 is great, but I wish I could have front and rear parking sensors with the 2nd row bench seat - I believe you have to step up to the Limited Platinum to get them and those models are only available with 2nd row captains chairs on the Hybrid, even though the bench seat is now an option on the gas versions. The ability to easily/inadvertently turn off daytime running lights seems to somewhat defeat the purpose and no high intensity headlight option is available even for the fully loaded models unlike the CX-9. Lack of Android Auto/Apple CarPlay also nearly chased me into the arms of a Honda Pilot. Overall though I'm pleased with the purchase and in a mix of almost 1000 city/highway miles so far the computer is recording 27MPG.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
Great transportation
Bought hybrid and very happy with performance and mpg obtained. Handles great and ride is comfortable. Roomy for all passengers.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value