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Used 2018 Toyota Highlander Hybrid Consumer Reviews

4.4 out of 5 stars
43 reviews

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We have a limited number of reviews for the 2018 Highlander Hybrid, so we've included reviews for other years of the Highlander Hybrid since its last redesign.

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Pros
Cons
2 out of 5 stars

Poor Hybrid Mileage

Karen Not A Karen, 01/27/2021
2018 Toyota Highlander Hybrid Limited Platinum 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
5 of 5 people found this review helpful

My 2018 highlander hybrid has experienced steadily decreasing gas mileage over the life of the vehicle. In less than 3 years it's gone from 27 mpg to 21.5 mpg. Toyota service tells me repeatedly there's nothing wrong and nothing they can do. This is poor customer service and a poor design. I'm very frustrated to have purchased the Hybrid when I'm not even getting the mileage of a conventional.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Hard to Find Hybrids

Karl Burrows, 04/27/2017
2017 Toyota Highlander Hybrid Limited Platinum 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
5 of 5 people found this review helpful

Great overall ride, comfortable seating. Navigation and Bluetooth drive me nuts like every other car with these features. No CarPlay. 3rd row pretty cramped, but fine for smaller kids. Overall, hybrid mileage not what they claim and I owned a Prius for 10 years prior, so I am pretty adept at driving hybrids. I'll follow up in 10 years when i am ready to buy another!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Compromise King

Yesmarcus, 11/13/2017
2017 Toyota Highlander Hybrid XLE 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
4 of 4 people found this review helpful

An excellent compromise between the larger 7 seaters and the more compact SUVs, but partly because the Highlander is the only real option in this size. Quality you’d expect from a Toyota. Entune and lack of CarPlay are by far the biggest disappointments, followed closely by lack of memory positions and limited adjustments in the drivers seat. Hybrid engine adds a little bit of welcomed pep.

Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
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5 out of 5 stars

Good family appliance with a few shortcomings

Richard, 02/28/2017
2017 Toyota Highlander Hybrid XLE 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
6 of 7 people found this review helpful

It's great that Toyota made the Hybrid available with a 2nd row bench seat again and dropped the price of entry / premium over gas model, but they still missed a few tricks in my opinion. OK, so the standard active safety tech across the whole range for 2017 is great, but I wish I could have front and rear parking sensors with the 2nd row bench seat - I believe you have to step up to the Limited Platinum to get them and those models are only available with 2nd row captains chairs on the Hybrid, even though the bench seat is now an option on the gas versions. The ability to easily/inadvertently turn off daytime running lights seems to somewhat defeat the purpose and no high intensity headlight option is available even for the fully loaded models unlike the CX-9. Lack of Android Auto/Apple CarPlay also nearly chased me into the arms of a Honda Pilot. Overall though I'm pleased with the purchase and in a mix of almost 1000 city/highway miles so far the computer is recording 27MPG.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
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5 out of 5 stars

Great transportation

Bob, 06/05/2018
2017 Toyota Highlander Hybrid XLE 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
3 of 3 people found this review helpful

Bought hybrid and very happy with performance and mpg obtained. Handles great and ride is comfortable. Roomy for all passengers.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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