Used 2018 Toyota Highlander Hybrid Consumer Reviews
Glad we waited!
This is my wife's car. She drives mostly local and we wanted an SUV that is fuel efficient, good size, comfortable and has good power. We started looking about 2 years ago. We looked at the Subaru Outlook 3.5R, Honda Pilot and the Highlander. We picked the Highlander, but unfortunately, 1 to 2 years ago, it was only offered in the Limited and above trim which meant it was going to cost about 50k. When the 2017 Highlander Hybrid got released, I was really glad that they now offer it in a lower trim. I searched for a while, but finally found a dealership in LA, CA that was willing to order the SUV in exact interior and exterior color and accessories and they gave me a discount off MSRP. There were absolutely no Hybrid XLE in stock in San Diego. We are very happy with our SUV and very glad that we waited. Great gas mileage, very comfortable, outstanding stereo and love the Toyota Safety Sense package! Update on 9/23/19: still loving SUV after 33k miles. Engine continues to perform with plenty of power and very fuel efficient. Have not had a single problem!
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I’m in love with my 2018 xle hybrid
Love everything about it! Drives like a dream, super quiet, plush interior and gorgeous color not to mention spacious without feeling too big and more economical then my previous Chevy equinox
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- XLE 4dr SUVMSRP: $22,088170 mi away
- Limited Platinum 4dr SUVMSRP: $29,986164 mi away
- XLE 4dr SUVMSRP: $27,500115 mi away
A lot of automobile for the money!
I have owned Mercedes, Lexus, Jaguars, and BMWs, and to get all the options that the Highlander Limited Platinum has it will cost you an extra &17-20,000.00. This is very close to being a luxury car! It doesn't handle like the European cars, but it has a more subtle ride. Excellent warranty, and free service for two years.
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Squeak
It would’ve been a deal breaker had I known that Toyota doesn’t provide loaner cars when warranty work is being done. A $50,000 car should get a loaner. Never again. This is my 4th Toyota and my 2nd highlander hybrid. They are a very nice vehicle, however after about 9 months my brakes or suspension started making a noise. I’ve had it in for specific service over six times and had to beg for a loaner car, which I eventually got. The problem still exists and it is almost June, 7 months later! So if u don’t mind spending $50,000 and get so-so service with no courtesy car, then do it. I’ve always trusted Toyota but their customer service rules are lacking.
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WOW!...... Well, it's all gone to hell now
Very well built, get the platinum edition! I wish it had a remote start system, larger gas tank, and a true automatic rain sensing wipers. Update: 6/26/17 Starting in mid-January I have issues with a fuse that keeps tripping, (5 times, so far) lift gate does not always work as it should. Error messages being display on the screen for no legitimate reason, like sunroof open when in fact it is closed, hands on the steering wheel when in fact they are, etc. This vehicle has been in the shop for over 30 days over the course of 6 months of ownership. The dealer was helpful at first, now it has turned in a somewhat adversarial situation. Toyota HAS NOT been very helpful in resolving these issue and has turned into an adversarial situation. Undate; 12/25/17 Back in late September 2017 I traded out of this mess, it cost me thousands. I felt I had no choice Toyota would not take it back or swap it out. In the first 6 months it spent about 51 days in the shop, and to continue going back to the dealer every other week or so get’s to the point of insanity! After speaking with my attorney about going through the lemon law I was told without a doubt you qualify for the program, but with that same doubt you would NOT prevail. Toyota corporate was well aware the I would not prevail hence the the stone wall. On the surface Toyota sounds and looks like a great consumer friendly company. In my case the fought me all the way.
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