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Used 2018 Toyota Highlander Hybrid Consumer Reviews

4.4 out of 5 stars
43 reviews

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We have a limited number of reviews for the 2018 Highlander Hybrid, so we've included reviews for other years of the Highlander Hybrid since its last redesign.

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Pros
Cons
3 out of 5 stars

Great MPG and Comfortable, but Overpriced

J. Buchman, 10/01/2017
2017 Toyota Highlander Hybrid Limited Platinum 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
25 of 26 people found this review helpful

Before purchasing my 2017 Highlander Hybrid Platinum, I owned the RAV4 Hybrid...so I am very familiar with Toyota's Hybrid SUVs. I moved up to the Highlander because I wanted/needed a larger vehicle to accommodate my family. In sum...while this is a very efficient and comfortable SUV, it falls short in some very important categories. First, the positives: Obviously, as you'd expect from a Toyota Hybrid, this SUV gets phenomenal gas mileage for a 5,000 pound automobile. If I drive slowly in "Eco" mode (Eco mode adjusts throttle mapping to give the driver more control over acceleration), I can achieve 34 mpg. If I drive "normally" (re: not slowly), I get around 31 mpg. Other positives: The seats, both front and rear, are very comfortable. Seat heaters and seat ventilation works well. The second row has heated captains chairs, separated by a cup holder. The climate control system works well, including the ability to adjust temperature in the rear of the vehicle. I was disappointed that the Highlander Hybrid does not come with LED headlights or fog lights, but nevertheless, the lights do a nice job of illuminating the road at night...and, having "auto-brights" is a nice feature (auto high beams will turn off automatically when it senses a car approaching in front of you). There is ample storage space in the rear of the vehicle (if you fold down the 3rd row). Cruise control works well...and the Nav system, while antiquated, is accurate and easy to use. Acceleration is pretty good for a hybrid, but, as is typical of all CVT transmissions, when you accelerate, the engine revs like it's about to explode. The AWD system (the rear wheels are driven by an independent electric motor that kicks in when the front wheels sense slippage) does a good job adding traction in light snow, but is not designed to handle off-road driving. OK, now the negatives: The car generally handles the road like it's sitting on bicycle wheels. There is noticeable roll when turning into corners, the electric steering has no feel for the road whatsoever, and the regenerative braking system is sloppy at higher speeds. To say this car is "not sporty" is an understatement. It is simply incapable of performing well if driven in any sort of spirited manner. The JBL sound system is astonishingly poor. After just a couple of months of owning the car, the subwoofer and one of the front tweeters blew out (and I do not push the volume when I listen to music). That's simply unacceptable for a car in this price range. Ultimately, I believe the Highlander's overall performance and refinement is simply below average for an SUV in its price range. In my opinion, there are other SUVs available, for the same price, which offer significantly better road performance, more sophisticated AWD systems, and higher quality/more modern interior design.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Great travel car AND daily driver!

Bruce F, 09/24/2018
updated 09/27/2021
2018 Toyota Highlander Hybrid Limited Platinum 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
13 of 13 people found this review helpful

Birds eye view for parking, radar cruise control, blind spot indicators, collision control - this car is a dream to drive. Quiet at highway speeds, temperature comfort for each seat, thigh and lumbar support for driver, window shades for mid seat passengers, lots of room and easy access for trips. Much less driving fatigue than any other car I have driven in 40 years! My wife uses this as her daily driver, can take half the office to lunch in it, shorter turn radius for this size vehicle makes parking easy. She loves the shelf under the dash, and, most important for her: the center console is big enough to stash her purse easily (and she has a big purse!), instead of putting it on the floor when she has a passenger, or on the passenger seat with a long reach to it. This convenience is BIG BENEFIT to a woman. Subtle touches throughout the vehicle that you never knew you needed. 2 wishes for improvement: Use the seat memory function tied to a key fob like on the Lexus; Offer the comfort and luxury feel of a wood steering wheel like on the Lexus. Come on, Toyota, you know how to make this vehicle perfect. We will likely keep this vehicle 20 years, long into retirement. UPDATE: Mileage has dropped from new, was 29/30 mpg, now 26 mpg. 45k miles on the car. Looking to replace with a PHEV - Hyundai?

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Best SUV ever!

Juan Carlos, 06/21/2018
2018 Toyota Highlander Hybrid Limited 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
13 of 13 people found this review helpful

We bought the XLE Limited Hybrid and are very happy with it. Using the eco mode, we hit the 27 gallons per mile mark. Also, we are using B15 aka 88 gas which tends to be cheaper than unleaded (87). The front and second set of seats are roomy. However, the third row is very small. Also, hybrids will give great city mileage. However, no fuel savings in the Highway. This model gives the same 27 gallons per mile as the non hybrids. Only downside was the financing at the Maplewood Toyota dealership in Minnesota. Our credit score was 840 (excellent), and they got me a 72 month loan with a Bank at a 5.5 interest rate. I refinanced quickly within a few days with my credit union for the same period of time a 3.2 interest rate. Even if you don’t have a good credit, my advise is to get prequalified for the loan before you walk into the dealership.

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4 out of 5 stars

Excellent family-hauler with a few flaws

AB, 12/19/2016
2017 Toyota Highlander Hybrid XLE 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
18 of 20 people found this review helpful

Lots going for the Highlander Hybrid: unmatched fuel economy (in class), AWD, comfortable interior, and great reliability. Ride is soft, smooth and quiet. Handling is numb; not for 'spirited' driving. Active Safety Sense features (standard) seem to work well and are non-obtrusive, though I haven't really experienced the pre-collision system. Toyota's Entune+Navigation system seems quite dated; wish they would just support Apple Carplay / Android Auto. (At least Bluetooth works well.) Also considered the Honda Pilot EX-L (AWD), but I got the Hybrid XLE for almost the same price, and have no regrets!

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Economically silly but morally superior

Tom, 03/21/2018
2018 Toyota Highlander Hybrid Limited 4dr SUV AWD (3.5L 6cyl gas/electric hybrid CVT)
18 of 20 people found this review helpful

We won't ever make back on fuel savings the extra cost of the Hybrid, but is oil goes to $90/barrel it will be closer. Comfort is great, highway drive is very smooth. I like all the safety features, remote start and cargo capacity. This SUV is longer (1"-3") and lower (1"-3"?) than the 12 year old Honda Pilot it replace. Great sound system.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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