2016 Tesla Model X: Recall Issued
by Jason Kavanagh, Engineering Editor on April 12, 2016
Tesla issued a voluntary recall for the 2016 Tesla Model X on April 11th. An email was sent by Tesla to owners of affected vehicles notifying them that the third-row seatback recliner could let go in a frontal crash.
The recall affects about 2,700 Model Xs, all of which were produced before 26 March of this year. Since our car is a Signature (number 921 of about 1,000) model, it enjoyed priority delivery status over non-Signatures and as such was presumably built early in the production run.
Sure enough, the VIN of our Model X indicates a February build date, thus it must be one of those affected by the recall campaign.
Yes. Our Model X is part of the recall. However, we were not among the owners to receive the email indicating that fact. We even checked the spam folder. Twice.
To add to the confusion, when we enter our car's VIN into Tesla's VIN Recall Search website, an error is returned.
As a last resort, we reached out to Tesla's communications department to figure out whether our car is or is not included in the recall campaign. After a few false starts they eventually confirmed that, yes, our vehicle's VIN is indeed subject to the recall.
We'll be shortly heading over to Tesla's Santa Monica service department to have our Model X retrofitted with the new seat hardware.
Jason Kavanagh, Engineering Editor @ 1,036 miles