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2023 Rivian R1S Consumer Reviews

3.9 out of 5 stars
16 reviews

Pricing

Edmunds suggests you pay
$79,800
Federal EV Tax Credit: up to $3,750 Tax credit eligibility subject to income limits. Learn more
Choose the trim, color, options, packages and more for your 2023 Rivian R1S.
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We have a limited number of reviews for the 2023 R1S, so we've included reviews for other years of the R1S since its last redesign.
5 out of 5 stars

Does most things well; a few things just bonkers

Rivian in NorCal, 10/13/2023
2023 Rivian R1S Launch Edition 4dr SUV AWD (electric DD)
7 of 7 people found this review helpful

There’s nothing else like this on the road. We wanted a 3 row electric SUV. Only other option right now is the Tesla X and its third row is too small for older kids and adults. So I test drove the Rivian. This is my first electric so there are a few things like the control center and regenerative braking that take a little time to get used to. Overall, while it’s not perfect, it does so many things well. It’s fun to drive, it’s fast, comfortable you can still carry 7 people AND a bunch of luggage. If you want to, the off road and towing capabilities are nuts. It has shortcomings but if you put the whole package together I just don’t think there’s anything that competes. Pros: - a large SUV like this has NO business going as fast as it does. Tesla drivers get it. But coming from your usual 3 row SUV, your brain won’t compute. It’s like a roller coaster launch. - maybe because of its design (big battery along the bottom) - it handles well for a vehicle this size. You don’t feel like it’s going to lose control and roll over around a corner. - very easy and compelling to drive. You’ll be hunting for reasons to take it out. - seats are comfortable. They’re not Mercedes comfortable - but nice vegan leather and I feel great in them after 2 hours. - stereo is good but not great. Apparently they switched from Meridian to their own audio components. Base and highs are still good but it’s missing the mid range. - ton of storage room. The frunk, where your engine is normally, adds a ton of extra space. Solid cargo space behind the third row. - I really like the tech. Good integration of Spotify, tunein and tidal, which gets you almost anything you’ll want to hear. And FM radio if you don’t have internet for some reason. - ton of room in the front row. Great driver comfort. Just feels good behind the wheel. - AC is super powerful. Car cools down in 30 seconds no matter how hot. It’s insane. Things to consider - not cons but mixed: - a good but not great ride - as with Tesla, almost all controls are in the center touch screen. - yes, it’s electric but it’s also 7,000 lbs - so it’s not so efficient. The bigger battery helps but ultimately it gets fewer miles per kilowatt hour. - service - at least in these early days, has some seriously long waits - like 2 months if it’s not an emergency. - no AM radio for you sports (etc) fans - no Apple CarPlay or Android Auto. Same as Tesla and now GM. But still may be an issue for some. - middle row not as spacious as I hoped. It’s fine. It works for average adults but if you have a full house of 7 adults then it can be a little cramped. - you have to pay for whichever music service or tunein. It’s par for the course these days but might be annoying to some. - it’s expensive. I mean, if you’re looking at this you know that. But if you’re comparing to a combustion car - Mercedes GL, BMW X7, Audi Q7 and similar sized cars — it’s a step below in comfort and ride quality. It’s way better than most cars. But that’s probably not your comparison so just keep it in mind. Overall it’s been a joy to drive this car. If you want 3 row electric that does most things well and a few things batsh*t crazy, you’ll love it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Ac on high is very loud and vibrates dash board

Rick, 11/03/2023
2023 Rivian R1S Adventure 4dr SUV AWD (electric DD)
9 of 11 people found this review helpful

When the cab is hot the Ac goes into high and there is a very loud noise and the pedals and steering wheel vibrates. If you google this issue it’s been going on for a year and no fix. They say working on it …Also calling service it takes a long time to connect.

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5 out of 5 stars

Best vehicle I’ve owned

Green Lantern Riv, 09/26/2023
2023 Rivian R1S Launch Edition 4dr SUV AWD (electric DD)
4 of 4 people found this review helpful

For being a brand new auto manufacturer, Rivian really hit it out of the park with this one. I waited almost 3 years and it was well worth the wait. In a sea of egg shaped electric “SUVs” the R1S is the first real electric SUV. It’s big with not feeling too big. The surround view cameras are nice. The highway assist is what I need, although I’m sure there will be future updates. I love the monthly updates I get. I basically get a better and better car every month. The fit and finish are nice without being too sparse or overwhelming. Cooled seats are a nice touch. The vehicle itself has been really reliable. I’m almost 3,000 miles in and I’m getting an average of 2.38 kWh. Would I buy this again? Yes. I’ll probably be putting in a reservation for an R2 too once those become available.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

3 months of frustration / giving up and selling

Beware of Rivian, 12/21/2023
2023 Rivian R1S Launch Edition 4dr SUV AWD (electric DD)
11 of 15 people found this review helpful

After three months of ownership I’m done, and planning to sell my R1S. Buying this thing was a huge mistake! Beware that the novelty wears off, and you’re left with a car that cannot be serviced, and a company that doesn’t know how to manage customer service or complaints. Virtually everything about owning this car has been disappointing: horrible and loud suspension; noises and clicks that sound like the car’s broken; inability to get the car serviced; lack of customer support; an app that requires you both log service issue and then upload photos, and then still get on the phone to speak to someone that doesn’t realize you’ve logged an issue or uploaded photos. Dumb, dumb, dumb mistake buying this thing. I’m selling it and I definitely won’t be coming back to purchase again.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
2 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

In LOVE

NPJ, 08/15/2023
2023 Rivian R1S Adventure 4dr SUV AWD (electric DD)
3 of 3 people found this review helpful

This is, BY FAR, the best vehicle I have ever owned. They have thought of everything. Ride quality is a bit stiff but I didn't mind coming from a Tacoma. Carplay would be nice but their native software is pretty solid. Buy, you won't regret!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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