Used 2018 Ram 2500 Consumer Reviews
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
The Cummins Makes the Ram
There are only a few choices in HD trucks and none of them are bad. What the Ram brings to the table is a good platform with a fantastic engine and presented in a good value. Even the SLT has plenty of goodies. This is a work truck and a very capable, comfortable, reliable one. I know there are brand aficionados out there and that’s all good. I’d argue that the Ram is the best value in the HD truck segment, especially with the Cummins engine.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Worst Vehicle I have ever owned. Never again!!!
As most shoppers would be when I bought this truck I was very happy with the way it looked and drove when it was brand new. Soon after buying the truck i began having issue with the Electronic throttle control (Less than 5000 miles). It went to the dealership 3 times over about 3 months and still occasionally says it needs to be serviced. There has been 3 recalls on it to date one of which the parts are not currently available to repair it. The paint chips off of the truck with the slightest sign of something rubbing up against it besides a cotton cloth. The hood and body has rust all over it in various spots from small rocks and even was chipped once by my hand hitting the tailgate. I was asked if I bought the paint protection plan for the vehicle and I asked them if they were kidding me, they clearly were not. Dodge knows they are doing less than a good job on the paint and overall dependability of these trucks. On to the next item, During the winter of 2017, the driver side window decided that it was going to break and no longer roll up or down. It went to the dealership yet again, They fixed the little tiny plastic part that had broken but ever since the window makes a grinding noise when going up or down and they said they can not find the issue. The latest issue that happened today 5/23/2018 is going down the interstate at 65 mph it decided to slam itself into 4 wheel drive and downshifted into 3rd gear. The truck jerked like I had slammed on the brakes and then would not shift past 4th gear regardless of the speed. When I stopped at the next red light the truck did not want to go as it was stuck in fourth gear and in limp mode according to the dealership. I have been a Ram owner for over 13 years and I can say that this experience has completely ruined my high regard for Dodge primarily for their lack of interest in resolving the issue. I have now started the process of making a lemon law claim on this vehicle as it has been into the dealership for repair almost 10 times in barely over a year. I will never buy another Ram truck for anything.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
- Big Horn Diesel Mega CabMSRP: $38,47830 mi away
- Power Wagon Crew CabMSRP: $22,9955 mi away
- Laramie Diesel Crew CabMSRP: $42,910In-stock online
Beast of a truck
Be aware of your dealer's ethics in all aspects of your purchase. ie. Financing, your trade in, extras that you add on, the extended warranty on diesels, and lock in a good interest rate. Shop for financing before you shop for your truck. Don't let the dealer rush you into anything, they like to wait late into the day, to then rush you into signing the papers quickly. On to the truck. The best vehicle I've ever bought. Milage is awesome. 21 to 22.5 average. Towing is unreal. I can't even tell my boat is behind me. Handling and ride is the best on any 2500 I've ever driven, mine or company vehicle. I rarely reccomend a vehicle with 5 stars, but there isn't a 6 star rating, or I'd chose it on this one.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
RAM convert
I used to be a Toyota truck junkie. I was in the market for a new Tundra and decided I should do my due diligence and drive a Ford, Chevy and a RAM. I was only impressed with the RAM 1500. The dealer then suggested I test drive the Cummings 2500. I was blown away with the build quality and the power of this engine. I had always thought that Dodge made the worst trucks. I was wrong. I went back to Ford and drove the F-250 diesel and felt the interior was made of cheap materials for the price, but the ride was nice. The same went for the Chevy 2500 I drove. The power in the engine was great, but the cab felt small and had too many buttons on the dash. The cost for both of these vehicles similarly built (i.e., leather, heated seats, back up camera, etc) was outrageous. I bought the Ram 2500 with the Laramie package, off road package, etc. and it was about $15-20K less than either of the other trucks. I'm getting 19-21 MPG after about 5000 miles on the truck. I know people are very passionate about their truck brands, but do yourself a favor before you buy your next truck and check out a RAM diesel pickup. You will have a tough time justifying the cost and quality of a Ford or Chevy after you test drive this truck.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Absolutely love my Cummins
I did a lot of research before I bought my 2018 ram 2500 with the Cummins and g56 6 speed manual. I’m not a ram fanboy so I looked at all the brands before I went with the ram. The reliability of the Cummins engine is really what sold me on it. I got the tradesman with the chrome package and it ended up being a lot cheaper than most half ton trucks! The diesels hold their value a lot better than gasoline engines and they just simply run longer. I haven’t regretted getting the ram once. The towing power it has is just ridiculous compared to a gasoline engine. UPDATE: 1 year later.... still just as happy with it as I was when it was new. My ONLY complaint is the location of the oil filter, you can’t get it out without dumping half the oil out of it. It’s not hard to get to through the passenger side fender well but you’ve just got to tilt the filter to one side. I guess it’s only a problem if you do your own oil changes
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
True believer
Watch for the factory tires if they have been sitting ,they might be out of round or flat spotted . HD to change mine because of this reason but dealership was outstanding with it once we found they were flat spotted and out of balance.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Shotty software/Lack of tech support
We've had nothing but internment problems since we bought it. Problems include: trailer brake controller cutting power to brakes, loss of sound, seat memory, cruise control, exhaust brake, phone connection, navigation app, door locks, auto headlights, ignition. Truck has been to the shop 8 times for over 45 days total in the first year.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
A Toyota it ain't.
2017 Ram 2500, 4x4, 6.4 gas engine, Lone Star Edition, coming up on 83,000 miles. Looks great, tows great, rides great. Dealer maintained and all factory equipment, no mod's. Not a work truck, just a commuter. The number of recalls for this model are off the hook, especially the drag link issues...a spot weld is a fix?? Made in Mexico. Trans is starting to shift funny. From time to time a warning light comes on: check engine, abs, etc., but goes out after about a day. My extended warranty runs out next year. Will dump it then... Previous 2 trucks were Toyota, use to getting175K-200K trouble free miles, before trading in. Really didn't plan on getting a new truck this soon, learn from my mistakes, stay away from RAM.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Best heavy duty trail ready truck on the market
I'm a Dodge/RAM fan and I have been since my dad gave me my first truck in 1998; a 1974 Dodge 3/4 4x4 pickup. Years and several brands later, I can honestly say that the new breed of trucks across all manufacturers are outstanding choices. I looked at the Ford Raptor, Tundra TRD Pro, and the Silverado with a Z71 package as potential suitors. I even considered the new ZR2 for a very, very brief moment. I wanted a truck with off road capabilities from the factory, with a nod towards locking diffs and other features that went beyond off-roading badges, skid plates, and mild trail tires. I don't need speed sensitive cruise control, lane departure warning systems, or blind spot warning lights, and the Power Wagon understands that. This is not an on-road pageant winner to address a comparison with my Tesla owning friends looking to carry home Ikea furniture. My RAM has the proven trail features that I was looking for as a weekend getaway vehicle for my family of five as I get back into fishing, bike riding, and camping with my maturing kids. Aggressive styling and very good build quality, this truck exhibits excellent road qualities from peppy acceleration to great braking (the Wrangler DuraTracs take away a bit on the braking and quick maneuvering but I've adapted my driving style with no issues). The Power Wagon option has less payload than the other HD 3/4 trucks on the market but with the coil over springs in the rear and the Bilstein shocks, axle hop on expansion cracks with an empty bed is far less than the competitors. I consider this to be a half ton truck with HD axles. One area that needs improvement is with the headlights. Although they are projector beams, the light dispersion is poor and a truck of this size would do far better with HID or LED to light the way. I replaced my factory halogen bulbs with Sylvania Ultrastar bulbs but the improvements are not substantial. With a new body style and interior options coming for the RAM 2019 HD lineup, I expected tried and true electronics and mechanics in this truck and so far I have not been disappointed. Sure, I have a ways to go and with no off road time as of yet, it's a bit early to assess reliability. However, this generation of RAM HD has been around a while and I have no doubt that it will have minimal problems and years of great service. 16000 MILE UPDATE Outstanding performance over the past 13 months and I highly recommend the vehicle for anyone in the market. The truck still drives rattle free and no electronic issues to report at all. Mechanically, I’ve not taken the truck in for repairs for the drivetrain or suspension but I’ve had a couple of small issues which are noted below. 1. The RAM box on both sides have small clips that connect the mechanism to lock and unlock the lids electronically with the rest of the doors. Both sides have broken at least once and on two separate occasions. Nothing jammed under the lids or anything but it seems that the original clips were not that great. Hopefully, the replacements will last from here on out. 2. One recall for the steering link and the possibility for it to loosen. The recall fix is to weld it together on the jam nut. Not a big deal really but it does mean that a front end alignment requires a bit more work if and when I need it. Thinking about it now, I should have skipped the recall. The Goodyear Duratracs that came factory are wearing very smoothly and evenly. I have noticed some increase in on center wandering but nothing excessive. Suspension still rides smooth for a 3/4 ton truck and with a cab full of kids and a weekend of camping gear, it rides even better. Headlights are still a disappointment even after I swapped the bulbs for Sylvania Ultras. One huge improvement I did was to install Rigid fog lights and spot lights to the factory location and what a difference. No issues with the headlights now. Maintenance is a breeze and I do my own oil changes. There is one grease fitting to be lubed every oil change so I had to buy a grease gun and a needle tip. Plan on a bit of a hassle to find the grease point if you elect to do it yourself and the service recommendation is every oil change. Unless you 4 wheel drive often, I’d say that this lube point could go every other oil change. I have no body issues and everything fits together very well. I did get a cracked windshield my first month of ownership and it took two months to get a factory replacement due to demand. However, it was fixed locally by a big glass company and I’ve had no issues other than the wait. I do give up some on road agility such as quick steering and hard braking but the off road ability is outstanding. I do not tow anything but the capabilities of this truck on the backroads is impressive. Look for a different vehicle option if towing is your intended purpose. My overall impression with this as my daily driver is above satisfactory and I highly recommend the Power Wagon. June 2022 ~49k miles I’ve had one recall for the trac bar but I also replaced it with a Thuren part and a Carli drag link. I still have factory springs but upgraded to King 2.5’s, King steering stabilizer, and a Thuren rear drag link. This is still an exceptional truck with no issues on or off the trail. Feeling that the battery was a bit slow to start this past winter, I went ahead and replaced it with an X2 AGM from Batteries Plus. I have several auxiliary lights for trail running and it has been my experience with other vehicles that this plus the factory accessories that run electronics after the vehicle is turned off tend to wear a battery down quickly. 4 years on a factory was long enough for me but others may disagree. I’ve taken it in for service twice in 4 years, and both occasions were a broken plastic switch inside the Ram Box preventing the mechanism from locking/unlocking with the doors. That was in the first year and I’ve had no issues since. Black plastic pieces around the windshield along with the grill and bumpers are starting to discolor subtly. Otherwise the truck looks excellent. I replaced the Duratrac tires at the end of 2021 and stepped up to Toyo AT3s in a 305/70/17. Excellent tire that was every bit a 34” or so and at street pressures, it fits in the spare well under my truck. I have an AFE cold air intake and a Magnaflow catback exhaust and my MPG (12-15) is the same as with the shorter Duratracs. Power was excellent with the shorter Duratracs but still great running larger Toyos. At 40k on the Duratracs, they had half the tread remaining but the road noise and wearability overall wasn’t enjoyable for me. A personal choice/change that I’m happier with. My impressions of the Power Wagon remain very high. I don’t tow anything but feel confident that if I had too, this truck will not disappoint. I’ve had no electronic issues, no leaking sunroof or rear slider, and the performance is exceptional. This running the highway for camping or biking trips is a joy. We load up and go to the range and it’s always a topic of conversation for other shooters. RC park and baseball games too. My kids and neighbors love it and it’s sure to be in my family for my boys to drive when they turn of age. June 2023 ~61k miles The truck is still running great with no issues. No recalls and it looks fantastic. The connection to the rear defroster came off the glass and it may have been my mistake during a cleaning. Covered by warranty.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Electronic Brake system problem
I have the 2017 Ram 2500 4x4 Hemi 6.4 Mega with 38k miles. The Hydralic Control Unit for ABS just went out and the dealer won't cover it because its over warranty. Called Corporate and they also denied it. This is a safety issue more then a maintenance issue and Chrysler needs to address this issue. According to research its a common problem. There needs to be a recall on this part. Dealer is charging $900 to fix.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Despite Dealer Ethics, My Love for my 2500 grows
Pros: It’s beautiful. Great style. Cummins is a monster. 68RFE Transmission shifts clean. Great fuel economy. Good fuel filtration. Exhaust braking saves brakes and even makes it more fuel efficient, somehow. Haven’t figured that one out. But it’s true with my truck. The sound of the Cummins is music to my ears. The alpine system with the powered woofer sound fantastic. I don’t need ANYTHING aftermarket in my sound system. 4x4 is 👌🏻. Towing my 7k lb trailer is NOTHING for this drivetrain. It’s a 6.7 liter Cummins Cons: The stock tires are junk. Firestone Transforce. They have 22k on them and have about 15k worth of tread left. Junk. Very uneven wear on the outside front. The drag links on these trucks have a problem, so Chrysler had their dealers weld the drag links. Now, I gotta break welds to align my truck. Very stupid and weak fix. I’ve been disappointed with dealer service on this truck. I told them if my issues. Made an appointment fir a week later. Get there and drop off the truck with them, and they say their diesel tech can’t look at it today. Gotta come back next week. But I work outta this truck. It’s a hassle to have to take a whole day for a darned alignment. I love this truck DESPITE the crap service from the dealer. I’m in a convo with RAMCares on a forum about this nonsense, and they seem willing to fix this drag link drama. As for the tires, I’m gonna make a bigger stink. These Firestone Transforce tires aren’t suitable for a go cart.
Big Truck 🚚 Terrible gas ⛽ mileage
Rides like a truck, not a car. Bunch of power 💪,14 mpg. Really like the tall feel. Favorite truck 🚚 I've owned. Put bigger tires on it, 12 may on good day. Went to Montana hunting, lots of snow ❄ and mud. Did very well!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
The Batmobile of Trucks
My favorite feature of driving was the seamless shifting of the 6 speed automatic! The back seat is the greatest my kids and friends call it the Truck-O-Zine!
- Technology
- Performance
- Interior
- Comfort
Love the truck
Headlights give poor lateral vision. Difficult on turns at night. Otherwise well designed vehicle. Sound system could be somewhat better. Off road package goes everywhere.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Does its Job!
My 2017 Ram 2500 was bought to haul a travel trailer with a gross weight 0f 10,000. I ordered it with with the Big Horn Package and added Nav and air suspension. It has front and rear sensors and is a new cab. I ordered the roof marker lights because they look cool. I have hauled with it from NY State to Texas twice and numerous shorter trips including Virginia, Pennsylvania, and several NYS campgrounds. I have had all the recalls done but never had a problem with them. I am dissatisfied with a weld to correct a steering problem that required a replacement part. The 6.4 gas engine and 6 speed transmission get me on average 9.5 mpg hauling. As a daily driver, not the best.It uses too much gas ( 12.5 mpg) around town and is a bear in urban areas, similar to all 3/4's. On the highway, 17 mpg is normal. Overall very comfortable, great ride and love hauling with it. Note 6.4, not 5.7
Great truck.
Was the best buy for the money.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
New 2017 Laramie 1500 v-8
This was a unsold 2017. A good deal and great trade in Have not driven much due to illness but I like it
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Whole Lot of Truck
The Ram 2500 is a perfect truck for anyone. It has great towing compacity, strong engine, and very comfortable.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Ram is a hit. It still is.
Bought new. This has been an excellent vehicle for towing a 34 ft RV. 6.4 L gas engine provides plenty of power. Gas mileage is a little low but was expected. Fit and quality is great. Considered diesel but could not justify the need for the much higher cost. The large Laramie Mega cab provides substantial rear passenger as well as storage space when needed. Very comfortable on the road when loaded, a little stiff when not. This vehicle replaced a 2016 1500 Longhorn that was also excellent but payload was too limited for the RV. Update: no real changes. Only problem that has occurred was with brake anti-lock system going out and required control parts that were difficult to source. Dealership did a great job in tracking one down and Stellantis covered the repair as a safety required repair. 6 years and still pleased with the Ram 2500.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
#1 RAM
Great truck. Outstanding ram service when needed.
- Safety
- Technology
- Performance
- Interior
- Comfort
The friendly ghosts
Great truck with all the bells and whistles
Dependable and strong truck
This truck never gave me any problems. I only had to replace the batteries. I always got compliments on the truck. My family was sad when I traded it in. I needed a tax write off this year with a major expense. I know this truck would served me for many more years.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Slid 40 fifth wheel , bought a classiC. No loved i
Perfect fifth wheel pulled, strong, excellent electronics’. Rode well, Longhorn pkg very nice! I sold with confidence!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
The beast
love it runs great
The beast
Great truck
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Ram Rocks
Awesome vehicle
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Great Truck Selection at Miller Motors
My wife and I have purchased four vehicles from Miller Motors over the past 10 years. Our experience has always been wonderful. The staff makes it quick and easy. Ken Hanson is a sales rep that is knowledgeable, quick to respond to any of our questions and we never feel pressured when trying to make a decision regarding a purchase. We will definitely purchase our next vehicle from Ken Hanson at Miller Motors.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Awesome!
Love my truck is everything that I wanted on a truck, and my very first diesel truck, comfortable, spacious powerful and stylish.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Transmission problems
I bought a new 18 ram 2500crew cab at 62000 miles transmission went out. Traded it for a 18 2500 mega cab at 67000 miles transmission went out. Total time without a truck 5 months.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value