Used 2023 Ram 1500 Consumer Reviews
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Best pickup ever if not a diesel
Having owned a Ford 150 before you cannot compare how well this truck handles with a wonderful coil suspension. Make sure you do NOT buy a diesel as I had s as $3400 bill that Chrysler refused to honor until it became a recall 6 years later, and I’m still fighting with them to get the balance ( $1700 ) back even though I have provided them with all the necessary documentation.
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Love it
I really like my new Ram with the 5.7 Hemi. The leather interior is beautiful and the materials are top notch. Previously I had a 2014 Ram Ecodiesel Gen1. But the problems I had with that engine drove me to trade it in. The air suspension, only available on Ram, is the best option to have especially if you tow a boat. But the other appointments are also what make this truck a joy to own. All the power one needs coupled with all the luxury one could ask for.
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- Big Horn Diesel Crew CabMSRP: $41,9821 mi away
- Limited Crew CabMSRP: $53,99860 mi away
- Limited Crew CabMSRP: $47,9932 mi away
Dashboard falling apart and RAM won't fix
This is my second 1500 Limited and I love the way they ride. The first one had 150K miles and no major issues. I upgraded to a 2019 to get some of the new safety features. Unfortunately, this truck has had multiple issues the most irritating of which is a dashboard that delaminated at 36K miles. Even my little podunk dealer said it was an issue and has seen several with this problem. Ram said it was out of warranty and basically too bad. I didn't pay 60K for a truck for it to fall apart in 2 years. Knowing that this is a well known issue I have been waiting for them to actually man up and fix the issue, but no such luck. I Have spoken with RAM several times and they could care less. You can't even order the part if you did want t pay the $2K to have it replaced. Pathetic customer service from RAM.
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Not so fast
Based on Consumer Reports and other reviews of the Ram 1500, we bought a 2022 limited, TH, anniversary edition, replacing a Lexus 460 ( the most hated SUV). The ride, handling, fuel economy, and performance are exceptional. It has more storage than my house, and has been a terrific vehicle to drive our dogs, stuff and us from the east to the west coast. We love and use Apple Play, when it works. Seat comfort and adjustability are good. We almost like everything about our ruck, but: Two mechanical issues recently have been disheartening. First, at the first stop sign at the end of our road, the truck shut its engine off and applied the parking brake, all on its own. The instrument panel indicated the battery was not charging. Fortunately we got it started, got it home, recharged the battery, and took it to the dealer. It turns out there was a service bulletin on topic, and a flash memory upgrade supposedly fixed the problem. Second, we were on I-70 in Pa just over the Md line, on Easter Sunday when the alternator quit, barely giving us enough time to pull over to safety before the engine stopped. A kind state trooper helped us find a tow truck after 4 hours of trying to get one through AAA and Mopar. After being towed to the Chrysler dealer in Bedford and dropped at a hotel, we ascertained that no one stocked the part, delivery was three to five days, but one to two for an expedite fee. A routine warranty repair became quite expensive with towing, accommodations, meals, cabs and an expedite fee. The verdict, we are very concerned about reliability. Software problems, a spent alternator in the first 20,000 miles. What’s next. For many years Lexus/Toyota was my go to, and I never had issues during the first few years of ownership. Maybe Lexus will finally upgrade the 460 to be competitive. Our model does not pop up below.
Radio's Don't work
I Purchased a 2022 Ram 1500 in Feb. tis year my truck now has 7000 miles on it. I have taken it to the Dealership 4 times for the same reason. Every 15-20 days the radio will reset. Every time I take it in they say there is a new update. This last time they said that they were going to replace the Radio so they asked me to leave it over night so i did, 2pm the next day I went to pick it up and all they did was another update?? I should have Bought a different brand i have co workers that have a new Chevy and a Ford and they have more mileage and have yet to have to take there's to the Dealer for anything.
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