Used 2022 Polestar 2 Consumer Reviews
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Tesla Sidegrade
It has less range than a long range Tesla M3 but better driving performance. It has a far nicer interior, but the screen is smaller and the software leaves something to be desired. Overall you’re really getting this car because it looks way nicer than a Tesla and doesn’t give Elon Musk any money.
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I really regret leasing this vehicle
My first impression was very similar to most people's. It looked nice, was fast, and handled well. But that's it. That's the only positives I can give this car. The range sucks, and during the winter it's even worse. I maybe got 100 miles of range during the winter. The interior sucks. Whatever this eco-friendly vegan fabric crap was made from is awful. The seats are comfortable, but gross to the touch. The dash is like a fine sandpaper, and everything else is super basic looking. I don't like to touch anything in my car that isn't a smooth surface, which is everything but the steering wheel, plastic around the shifter, and the center touchscreen. If leather was available at the time I was picking out a car, I would've taken it, but I couldn't wait for one to be ordered. The Harman Kardon speaker system is just lacking. It under performs. I have to turn my radio up to 70% or more to get the desired quality of sound. The visibility in this car is absolutely terrible. Whatever idiot that designed this car should be fired for thinking such a small back window was ok. The infotainment system is abysmal. It's one of the worst parts about this car, but not THE worst. Honestly, I can't stand it. The Bluetooth connection is CONSTANTLY messing up! It'll connect, but audio will not come out. I'll have to disconnect my music connection and reconnect multiple times before it starts playing audio. I'll have to press the center play/pause button multiple times for it to register and start playing music as well. The apps (waze in particular) constantly glitch and go out, sometimes even refusing to work. The system is constantly glitching, is ALWAYS lagging and slow to respond. The back-up camera constantly lags and messes up, even randomly shutting off and refusing to come back on with a message saying, "The rear camera isn't available at the moment." MULTIPLE times while driving, the entire infotainment system will just freeze up and not respond to anything at all. You're screwed at that point. The screen will also freeze upon first entering the car and refuse to display any graphics. This will require me to TAP THE SCREEN rapidly for about 30 seconds as the POLESTAR 2 logo slowly begins to appear. Once the logo fully displays, the screen will work as if nothing just happened. And it's not a game of patience. I've sat there and waited before. The screen stayed black until I tapped it a few times. I noticed a very dim POLESTAR 2 starting to appear and grow in brightness. I would wait, and nothing would happen. Tap, and the logo got brighter. So I continued to tap until the screen finally came on, and this has since been the only way to get the screen to display when this happens. The Digital Key is bad. For the longest time I kept having to reconnect it. It constantly just stops connecting to the car and won't allow me to remote start the AC. I've had to delete and redownload the app a few times due to this constant issue. It's not as bad as the other complaints, but still annoying enough to merit a complaint. The AC sucks as well. I'll get into the car in the middle of the day, and obviously it's a sauna in there. I'll try and crank the AC to full blast, but it takes the AC 30 seconds to a full minute to actually start blowing air. The ghost breaking I've seen people talk about is VERY REAL! I'll be driving down an empty street and my emergency breaking alert will randomly sound off. You'll feel the quickest break and release ever. This has also happened while at highspeed on the interstate with no one around. The absolute worst thing about this car is its VALUE. My Polestar 2 long range dual motor with Performance and plus packs came out to be around $65k after tax, tags, and title. Only a few months after my lease started I learned the cars depreciated by almost 50%. Look at the market now, and you'll see 2022 Polestar 2's with under 10k miles going for under $30k. What's my lease payoff after over 2 years (28 months)? It's over $45k. My Polestar 2 is valued at $27,000. Thank God I did not buy this vehicle. If I could get out of my lease without a penalty right now, I absolutely would. However, we know that's not the case, and I'm stuck in it for another 8 months, and that alone sucks REALLY bad. Talking about the cost of everything, let's talk about how BS the leasing process with Polestar Financial is. The one positive was they weren't marking the prices up for no reason when a lot of dealerships were doing this. That's nice, but the pay wasn't negotiable either. The justification was because since they weren't adjusting the price, neither could I. Right before signing the agreement, I learned I would not be able to claim the EV tax credit, because I legally did not own the car. However, even though I legally did not own the car, I would be forced to pay for the property tax on the car I legally did not own. So they take the tax credit for owning the car, but refuse the property tax for owning the car. That's BS to me. If I'm going to pay the property tax, I deserve the EV tax credit. But, at the time I needed the vehicle, and they weren't slapping on thousands of dollars of unnecessary mark-ups, so I thought, "What the hell? I'm gonna love this car! It's my first EV!" Boy was I wrong... ***Edmunds wanted an update to see if I have any different opinion on my Polestar 2*** 02/22/2025 - The answer is no... My Lease is up next month and I'm glad. The car is fast and handles well, and that's where all compliments end. The dealership tried to fix the infotainment screen by replacing it entirely. This only partially worked. My screen doesn't randomly reboot anymore, or require me to tap it rapidly to come on, but it still lags, it barely ever has signal, the Bluetooth connection is still garbage and has to be turned off and on multiple times to get audio, the AC is still really slow to start, and the Waze app is still pretty crappy. However, even though I barely have signal in the car, they FINALLY gave me android auto. Now I can plug my phone in (because they still can't do wireless android auto for some reason) and use my phone's Waze app flawlessly. Maybe the 2025 PS2 is better, but I'm not sticking around to find out.
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- Long Range Dual Motor 4dr HatchbackMSRP: $23,595143 mi away
- Long Range Dual Motor 4dr HatchbackMSRP: $23,990165 mi away
- Long Range Dual Motor 4dr HatchbackMSRP: $24,283167 mi away
Compact Yet Elegant
This efficient machine is a delight to own and drive. It picks up and goes when you need it to do so. The car tablet offers a variety of apps so you are able to conveniently design your home and other screens. Charging is easy whether at home with a Level 2 or on the road and searching for Level 3 chargers. It is easy to attach charging cables and even easier to disconnect them with the button right next to the cable. The car has little room in the back seat; hence, I keep the back seat folded down, but the sleek design gets frequent comments from admirers.
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Not suitable for Arizona
The AC in this car really sucks, so if you live in a hot climate, you will be disappointed. I have tried to have it serviced but was told there was a 3 week wait for parts and a 3 week wait for a loaner car. So I commute in 110 degree heat. I called Polestar customer support and got NO assistance whatsoever. So at least in Arizona, I would NOT buy this car. And I must say that their customer support sucks as well.
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Lackluster and unnecessarily complicated
The car drives nice. The app does not work compared to Tesla. The car seat is incomfortable. The electronics in this Electric car clunky at best, and though everything is laid out simple it is unnecessarily complicated. The car the electronics and set up are not intuitive. You can use your phone as a key. But there is no way you can rely on your phone exclusively as a key. Half the time it doesn’t work and you are left not being able to trust or rely on its features . The app is clunky and ineffective and very disappointing. It has Apple CarPlay so that’s a good thing.
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