Used 2002 Mercury Mountaineer Consumer Reviews
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Luv it
I bought my car used when it was one year old, and have had outstanding service out of it. Would definitely buy another. I have a V6, which does everything I need it to do, whether it is driving 95 on the interstate or 20 in town. The sound system is great!!
A much needed improvement
What a pleasant change from my last Mountaineer! The comfort and handling are vastly improved. I am glad my old lease was up.
- Base 4dr SUVMSRP: $5,995295 mi away
- Base 4dr SUVMSRP: $4,500619 mi away
- Base 4dr SUVMSRP: $8,900693 mi away
2002.5 Mountaineer
I took delivery of a '02.5 Premier Edition Mountaineer on 4/29/02. So far so good. The ride is very smooth for a SUV. Much better then my '96 Explorer. I test drove the Explorer and the Mountaineer. For the me, the Mountaineer was a better choice, and cheaper.
Transmission Problems
I have had many problems with my 2002 Mountaineer. I am so disappointed in my choice to purchase this auto. Soon after we bought it we had to pay almost $2000 to have the rear axles fixed, a couple years later we had to replace the back A/C unit & some other parts, and that was another $2000 +. I just found out yesterday that my transmission is going out! I am really frustrated with Ford.........I won't make this mistake again, it's Nissan or Toyota for me!!!!!!!!!!
Outstanding
After four months and 6,000 miles - the Merc. Mountie is the best vehicle we have ever owned. Quality is perfect. The ride w/ new suspension blows away the older version by providing maximum stability and comfort. A must buy in the SUV $30,000 - 35,000 market.
2002 Merc Mount
This baby is a looker. Fub to drive with a very solid feel. Outstanding interior design. Have driven it 3000 miles without a shake, rattle, or roll( except for the slight vibration in the accelerator pedal around 30-40.)
2002 horrible Mountaineer
Our Mountaineer has 67,700 miles on it and the transmission already has to be rebuilt. The transmission shop told me there was nothing that I did wrong or I could of done to prevent it, that this is a commom problem with this transmission. The dealership and Ford won't help us because the warranty is up. I contacted The National Traffic and Highway Safety Administration and made a formal complaint. If you have any problems with yours please do the same it only takes 10 to 15 minutes.
Great Car!
This is our second Mountaineer and we are just as pleased with this one as we were with the first. The AWD is great, you never have to think about the roads being slippery. We can pack the whole family and our stuff into the car, and tow a trailer or boat without a problem. My 6'2" son often rides in the third seat and has plenty of leg room.
Awesome Mountaineer
It definitely has a few more options than the Explorer, like an underseat storage area in the second row. So when Ford announced a 2250 cash back rebate, my wife and I went looking. She likes the styling much better, I guess Ford would like that, it was suppose to be designed for women. There were WAY more Mountaineer's around than fancy Explorer's too, which helped us get exactly what wanted. We got the Premier Edition, which has dual exhaust, satin nickel luggage rack, 17" wheels and tires. She calls me several times a day to tell me how much she loves it. She did NOT want an SUV. She is so surprised at how much she likes it.
Transmission problems
We have 2 and they are nothing but trouble. Transmission on both clunked so bad you had to look in the mirror to see if there were parts on the road. Dealer said it was computer calibration, but that did not totally fix the problem. Not the dealers fault, they received no technical bulletins from Mercury. Also we dislike the third row seat. Only small children could fit there. The seat doesn't fold down flat and should be optional.
Love my Mountaineer
I bought my Mountaineer as a program car and have been extremely happy with it. In the 4 1/2 years that I have owned it, my repair bills have been minimal. I have had brake work done twice, purchased tires one time, and purchased one battery. There are now 113,500 miles on the car and it is still going strong. Everyone in my family loves driving it. I am considering getting a new car in the future (just because I want a new car), and we will probably keep this vehicle for a spare. It just seems too good to give up. I have never had such good service out of a vehicle.
2002 Mountainer, surprised by quality
Wife loved it at first sight but later wanted a smaller car, so I have driven it for the last five years. We occasionally think about selling it but do not. I have never had a problem with the car other than very minor issues (door open sensor, heated seat) both inexpensive to fix. Otherwise I have just changed oil regularly and done the 60k checkpoint (not much there either). Is my first Ford and I am completely turned around on old perception. We have a Mercedes and a Toyota in the family, The former is a money pit, the latter is good but feels so much cheaper. We are almost at 100k and cannot find a good reason to sell it. I guess I got the lucky one
Horrible Transmission Problems
To anyone that is looking to buy a Mercury Mountaineer. I never ever buy domestic cars, but needed a 7 seater so decided to go with the Mountaineer. 2 weeks into purchasing the car, the wheel bearing went out, so that was replaced by Ford at no charge. 2 years later the transmission went out on me. I had to fight it thru corp to get the dealership to fix it thru the warranty. It's been 2 years since I had that replaced, the transmission is starting to stall at 20-30 miles again, so another tranny problem comes. There should be a recall on transmission on these cars. If I have to replace 2 already in 4 years.
has your mercury spit a spak plug latley
This vehicle was purchased used with 19k miles on it from a local mercury dealership, it has all the options, we bought this instead of the lexus rx300 big mistake, we've been ford people for 25 years, have had several ford vehicles but this ones been pretty much junk and the bad thing is that they know they issues with these vehicles but don't want to take the responsibility to take of there problems. This vehicle has had both rear wheel bearings replaced before the warranty ran out, constant transmission issues, rear axel leaking oil, rear coil spring broken, and it blew a spark plug out the head last week. Not to mention all the sensors replaced. We won't be buying this brand any more.
No Roll!
For a woman, it's been great! Great space. Plus has a smooth ride.
ok
We like the vehicle a lot so far. I wish the interior was more metal and less plastic. The plastic is cheap looking after it starts to wear a little bit.
Happy Mountain Guy
I bought my Mountaineer new in 2002. It was a perfect vehicle for the first two years, then as with all Fords, started riding rougher and rougher as the years went on. I have a family of 6 and am 6'5" myself. All of us fit comfortably in the SUV. I have the V8 4.6 and get 14/18. I just filled up today on empty and it cost $82 to fill the 20 gal tank. I agree with the others that the transmission is a weakness. I have 111,000 miles after 5.5 years and just took out an extended warranty for $1,700, which covers all major powertrain items. To protect themselves, the insurance company has a 90 day/1,000 mile waiting period before you can make any claims
Disappointed in Ford
I love this truck. The third row seat is very comfortable and handy. I hate that we've had to have the back window replaced because we got a crack in the frame right above the Mercury emblem. The most disappointing thing of all is that the rear end had to be replaced at around 24,000 miles and now again at 58,000 miles. Ford paid for the first replacement but refuses to cover this one. Also, the door hinge on the front passenger side keeps getting loose. Even though I have owned two Explorers and now this Mountaineer that I love, I will NEVER purchase another Ford product again. Ford does not stand behind their products.
headache in disguise
i bought my 2002 mercury mountaineer used in January of 2009, Truck did good for 2 hours then the both the front wheel bearings went. Shortly after the dealership fixed this problems i was back in the shop again. The power steering pump went along with the rack and pinion. I have only purchased the mountaineer 2 weeks prior. I made it another month until the transmission blew out on my on the expressway. Took the dealership 10 days to rebuild my new transmission and it still shifts kinda funny. Now 5 months later and the front differential is beginning to go, thanks god for extended warranties! Word of advise for anyone buying this model, DON'T! Save yourself the trouble!
Great to drive...
I have had this vehicle now for almost 3 years and the lease is about to expire. My Pro's are the gas mileage is great for a car with it's power and size. i average over 20 miles per gallon on the road. I have a factory ordered 4x2 with every option you could install on the car. My only con is it is just to noisy on the road. Lots of wind and road noise.
Love my car
We looked at the Envoy XL but decided to go with the Mountineer due to safety and easy access to 3rd row. We are very happy with our choice. We bought the V8 and it has better acceleration than the Maxima we traded in. Storage area behind 3rd row is sufficient and easy to access. This is our first American car and so far the quality has been good.
Been a Great Car
This has been a great car for us. Its safe and reliable, comfortable, and I've been happy with ford's free oil changes they offered us for the time we own the vehicle. Its a very nice car and great up in the mountains.
pos mountineer
the trans has been almost fixed 11 times in a year and a half and is still messed up . it wount go into gear in a.m. and third gear, or fourth gear comes and goes as it pleases. very dissatisfied with drivetrain overall!!!!!!!
Mercury Problems Ford Sucks
I have owed nothing but Ford's, 12 to be exact. That ends NOW. I had a 1997 Taurus, it needed a new transmission at 39k miles, Ford was not going to cover it initially, then I screamed and yelled and they covered it. This Mercury had MAJOR electrical issues at 45k miles, Ford said too bad not covered. The dealer ended up covering it for me. Now, the transmission on the Merc is out at 49k miles. Junk Junk JUNK. No more Fords for me.
Motor and Rear Axle problems
Had to replace front rotors and brakes when we first bought it. Makes a roaring noise because real axle is bad. At 110,000 miles lost all oil and motor went out, oil warning light never came on so I had no idea I had lost all the oil. We replace the motor and now have tranny problems. Also it has a water leak somewhere and have water stains on the seats that won't come out.
The usual transmission problems
I see the 06 has tranmission problems, they started long before that, luckily I bought an extended warranty because the Mountaineer was in the shop every 3 months for 3 years. It got to the point where the mechanics would groan when they saw me walk in the door. If a manufacturer knows there is a long standing existing problem, they should fix it under warranty and not make the customer fight constantly. Don't plan to make my next vehicle a ford/mercury, too bad really because I come from a long line of ford dealers.
My Review -2002 Mountaineer
The 2002 Mountaineer has a very good ride, strong brakes and good pickup. We use the 3rd seat very often and find the exit and entry easy. The V8 pulls well and the mileage has changed from high 16's to low 18's in 12,000 miles. I have not had any problems with this vehicle at all.
02' Mountaineer nicely re-designed
I've only driven my Mountaineer about 4,000 miles so far. Design wise it's a heck of a lot better vehicle than my old 94' Explorer. The more I look at the outside, the more pretentious it strikes me. Still... I've received alot of compliments on it's looks. It handles great and has alot of those handy little storage spaces. I was a little nervous about going from 4WD to AWD but the thing was great in the snows of Vermont. It does occasionally knock slightly on regular gas but it seems like a good strong engine for a 6 cylinder. Overall I'm very happy with it.
Solid Performer
Purchases about two years ago with about 50K miles. Now at 120K and and very happy with purchase. Two repairs - one front wheel bearing at about $300 and a $600 complete brake job (front/rear rotors, and rear calipers). Otherwise, no problems. I do mostly highway driving and get about 20-21mpg with a V8 consistently. Comfortable ride. Good quality build. Amazingly, after 120K miles, no rattles or squeaks! Styling still looks fresh after 7 years. Bottom line - very solid SUV and a very good value.
Great value, looks, and ... reliable
Had the truck for over a year now, and not one glitch yet! We liked the value and looks, but were concerned w/buying american- We were surprised- Not a single glitch yet- Took many loong trips effortlessy- Went (mild) offroad well, though it does lack a low-gear- Not one of the issues I have seen posted has come up- Consumption is not as bad as other V8s-
Transmission Problems Again
This could be a good SUV if Mercury would fix know problems with the Transmission. Back to the dealer for the fourth time with OD Light flashing and Service Light on. Dealer claims it takes days to recieve parts and then after installing, the same problems return. Gas Mileage is awfull and paint failing. We no longer trust this SUV as it fails to shift and has stalled several times while in traffic.
We love our Mountaineer
It handles well and there have been almost 0 problems since we bought it. The outside paint job has held up like it is still new (and it is not a garaged car). We bought it new 5 1/2 years ago and the only thing we notice as it ages is that the "quietness" in the ride that was first there is beginning to wane, but not real noticable.
Piece of Poop!
Driving from SLC to Colorado, broke down - rear differential, tried again, broke down half way - front differential. Supposedly fixed, didn't feel right so I got it home took it into Mercury, they said both front and rear differentials were "fried". Took it apart, correct gear ratio. They don't know why it has been destroyed in 400 miles. Already paid around 3k, they say this repair will be 5-6k. Trying to fight with previous place that did repair, but appears to be a problem with the design of the drive train!! Do not buy one of these. Pure nightmare.
Wonderful SUV for the price
To drive this beast is great! it feels so stirdy and reliable on the road, i dont have any worries with the ice storms we have. All of my friends can't believe its a mercury, they or i should say ford has done a very good job this time!
Lovin' It
I have 200400 miles. V-8 still pulls strong. Still fun to drive. I have 2- wheel drive but have been able to drive through what I want. Replaced tranny at 105000 miles. I use a K&N air filter and installed a 'Tornado' air mixer thing; I get close to 19/20 mpg. I change oil 3 mo/3000 miles. I pass emissions test annually in GA. On third set of tires, they wear evenly. Ride is comfortable, especially on long trips. It does good for 'taxi' service. Tis is my third Mercury, they have all worked well-I do make sure I do regular maintenance.
repairs
I love the way this vehicle drives, I love the way it handles and the comfort. However, I hate the repair cost! I've had small transmission problems starting at 41k. At 77k , I spent 1400 in repairs. Today, I forked over $2100 for a new transmission at 106k miles. If that's not painful enough, the differential (sp?) was also shot! My repair fellow said he sees this on the Explorer and Mountaineers- I've never heard of those going bad? After $1100 for that, I can promise you that I won't be a repeat purchaser of a Ford product. I had a Windstar prior to the Mountaineer. My trans went out at 38k on that and was going out again at 110k when I got rid of it for the SUV.
great veh. except beware
everything is perfect except the starter motor. at 60,000 i have had to replace the starter motor twice.
Gas Hog
Ford's powertrains are much inferior to GM. I would have bought the Encore with a better powertrain and fuel economy except for the features. I like to have the 3rd row seat without the half mile extension on the GM SUV's. However, this truck can pull my boat without any issues. Overall I like it better than GM. I just wish it got better fuel economy.
2002 mountianeer AWD
I bought this car with 23 miles on it so far so good got it in nov of 2002 it now has 5400 miles on itI'm ready for my 2nd oil change WOW!!
Watch Out for Transmission
Loved the way it looks and drives. I have a V8 and pulled a camper with no problems. The AWD, 6CD Changer, Heated Seats, and Memory settings work well. The only problem is the transmission. Had it replaced after the warranty went out. Now it's slipping again. Supposedly, later models improved the transmission.
Pretty Good a 140k
Yes, I've had problems, but overall it's been good. The transmission was an issue, as is common. Mine went out at around 60k miles. The bill was about $2k, but Ford covered all but $500 and gave me extended coverage of the entire drive train to 100k miles. Okay, so my rear axle started leaking and i had to repair the clutches and bearings just recently. Also, I had to replace the front bearings last year. At over 100k miles, I'm not sure what people expect. It doesn't bother me that those problems came up at that point. I also had a couple of oil leaks. The paint is still in great shape, as well as the interior, the AC is cold as ever, engine runs great. It looks as good as new SUVs.
Help!!!
We bought our 2002 Mountaineer new based on our favorable experiences with other Ford vehicles (Bronco, Windstar). However, we have had a very different experience with the Mountaineer. So far we have had the car in for transmission work 13 different times. The transmission shudders when shifting into overdrive and slips noticeably. The Ford dealership we purchased the car from finally overhauled the transmission last week ($1400.00 to fix of which we paid 10%, the dealership paid 10% and Ford paid 80%). It's' still not fixed, so I am contacting dealership and Ford tomorrow in hopes of one day getting this resolved...HELP!!!
If she's happy, I am REALLY happy!
My wife is a 'glass half full' kind of person. Don't get me wrong, I love her to pieces but, trying to please her can be a challenge. In 10 years of marriage I can count the things that she is completely satisfied with on one hand. Her new Mountaineer is one of them. She is a deposition court reporter, and drives to different destinations every day. She now feels safe and comfortable and is very, very happy. Needless to say, I am estatic!
Mercury Mountaineer: Great SUV
Great SUV. Smooth handling, superior performance, little noise in cabin, only complaint is poor fuel economy relative to other SUV's. Feels solid on the road and very comfortable.
Nice SUV for the money
the AWD is so well implemented that you don't notice it - unless youre the one driving the speed limit in the left lane when everyone else is slowing way down. This was my second (after a 2000)and the ind. rear susp improved the handling over the prev model. Even my wife loves it.
are you aware of the back window defect?
Three weeks ago my back window blew out on my 12 year old daughter. This was after I was warned by the dealer that the window might drop due to faulty hing. They repaired it and then it exploded as my daughter shut the back hatch. Are you aware ford has send their service departments a bulletin warning the service to watch out for broken hinges? This is a know defect that can be dangerous to the owner or a hazard on the road should it drop and explode on public highways. There is no recall as of yet.....
LEMON
Fuel guage gone already not covered under warranty. Strange jerk in transmission when shifting into 3rd. Anti-lock guage has been replaced twice already? Door hinges come loose every couple of months. Front strut replaced. This is a 35K DOLLAR CAR AND IT'S ONLY 2 YEARS OLD. I WOULD EXPECT ALOT MORE. What a lemon!
Great SUV to own
I have owned my 02 Mountaineer for 2 years. Traded into it from a 96 BMW 328i convertable. Granted, its not a BMW with as speed or open air, but makes up for many other options. The only issue I had was an alarm sensor went bad a 50k miles and that cost me $120 at the dealer to fix. 20 mpg on the hwy at 75 mpg is as good as you get with 5 speed automatic. Front seat is hard and can hurt sitting too long. Plenty of HP and get up and go, quicker than my wife's 3.8 Mustang and thats an 03!
Mountaineer Mania
My 2002 Mountaineer is fabulous. The 4 wheel independent suspension dramatically improved the ride. It drives, corners, and handles great. The V-8's fuel economy is not the greatest but I love the get-up-and-go it has when merging on freeways or trying to pass. The interior dash display is awesome at night. Coming from a snowy state I love the all-wheel-drive. No worrying about when to switch to 4-wheel drive, and it appears to work great. In 8 months of driving not a single concern.
A good reason to buy a Honda.
We finally bought this after searching for a new car for 5 years.We bought this used and got a good deal, but could have gotten a better deal new (always check 1st).Anyway, after having the SUV for 2 years a few things have shown their ugly faces.1)the transmission is a lemon. Ford has recalled this transmission, but not on a mountaneer. 2)the fake metal trim is just cheap paint on tan plastic. 3)the 4L V6 needs to be trashed (just spent $500 to fix a CEL and do regualar maintance).4)don't buy for fuel economy.5)The interior parts are garbage. It will hold its own on the road, it's fun to drive for an SUV, and you cannot lose it in a parkinglot.