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Used 2012 Mazda CX-9 Consumer Reviews

4.3 out of 5 stars
38 reviews

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1.13 out of 5 stars

STAY AWAY!

esso, 09/04/2012
2012 Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A)
13 of 83 people found this review helpful

I would never buy another Mazda again. After a month the driver seat started making squeaking noise. Try to schedule an appointment with Mazda dealership, the hell freeze sooner than you'll get an appointment. Everyone is rude, unprofessional. I even contacted Mazda Corporate and did not get anywhere. As of this time I am planning to sell the car and buy something American. Horrible car company, horrible customer support. What good is their warranty, when you cannot get any help. The only thing what you get from Mazda is a LEMON. I have tied a bag of lemons to my car and I am driving around our town like that, to let everyone know not to buy one.

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2.13 out of 5 stars

Left my family stranded on the highway

konigsmark, 06/05/2012
2012 Mazda CX-9 Sport 4dr SUV AWD (3.7L 6cyl 6A)
8 of 52 people found this review helpful

So far our experience has been awful. First, we live 5 hours from the closest Mazda Dealership. So I drove down early in the morning and bought the 2012 with 26 miles on the car total. On the way home, I start smelling gasoline. I figured it must be a new car smell, I've never owned a new car. Then the next day after purchasing the vehicle, the transfer case explodes on the highway. The car is filled with my family and we were out of cell phone range. Thankfully, some people stopped to help and a couple hours later our brand new car was towed to Pueblo, Colorado (5 hours away) to be repaired. I just want a safe car for my family.

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4.63 out of 5 stars

My CX-9

mycx9, 06/23/2012
2012 Mazda CX-9 Touring 4dr SUV (3.7L 6cyl 6A)
1 of 8 people found this review helpful

Overall, I love the car- style, handling, features, value. The gas mileage is the same as my last suv, so no surprises there. The interior is beautiful, but dust and dirt do show on the dark leather and mats. A bit surprised by the amount of plastic used on the front exterior and hope it lasts. I like that there are few chrome accents inside limiting glare - something seen in many other cars. There is however, no way to escape the amount of direct sunlight coming in when driving due west. This may have to do with windshield design and shape of the vehicle- a small price to pay for great visability. My family just came from our 1st road trip through the mountains and the car performed great!

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5 out of 5 stars

Glare on Steering Column due to Mazda insignia

kingbee0602, 06/28/2012
2012 Mazda CX-9 Touring 4dr SUV AWD (3.7L 6cyl 6A)
1 of 13 people found this review helpful

Love the new CX-9, except with the large windshield, I keep getting glare bouncing from the almost mirror-like center plastic/chrome implanted insignia in the middle of the steering wheel. It is very disconcerting and can be very distracting. Guess I will have to cover it with electrical tape or something to eliminate the glare from the sun.

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4.75 out of 5 stars

Great car for the money

cbwb, 01/29/2013
2012 Mazda CX-9 Touring 4dr SUV AWD (3.7L 6cyl 6A)
0 of 0 people found this review helpful

We've owned this car for 13 months and have put 30,000 miles on it with no mechanical problems or breakdowns. We bought this car because it was larger, better equipped, and lower in price than a Ford Edge. Great performance, comfortable, decent MPG. The only annoying thing is the keyless entry/ignition system. The remotes occasionally will not work. The local dealer replaced the remote batteries one time, but says there is no problem. Still have the problem every couple weeks. Love the car, but the dealer service department is condescending and blows off any mentions of a problem. Don't know if that is a Mazda thing or just this dealer.

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