Skip to main content

Used 2020 Mazda CX-5 Consumer Reviews

4.5 out of 5 stars
108 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example

Trending topics in reviews

Pros
Cons
5 out of 5 stars

Luxury

Jim, 08/26/2024
2020 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
0 of 0 people found this review helpful

I love it! Bought it new in 2020. Grand Touring Reserve with the turbo in Soul Crystal red metallic. I'm currently at 56k miles with zero issues. I do oil changes every 5k miles. Originally I test drove a CRV, RAV4, Forrester, and CX5. I picked the Mazda bc it looks, feels, and drives like a luxury SUV. 320 |b/ft of torque for a compact really gives it the edge over anything else in the class. Four years later and it still feels as solid as the day I bought it. The handling's amazing, and the ride is great! Some people have called the ride firm but I would say it's super compliant. It settles very quickly over bumps without feeling upset. The Bose system sounds "good" but only has bass and treble adjustments with no mid which would make it even better. The ventilated seats work better than in other cars I tested as well. It's also one of the quietest too letting in very little wind and tire noise.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

Mazda CX 5

CLO, 08/05/2024
2020 Mazda CX-5 Touring 4dr SUV AWD (2.5L 4cyl 6A)
0 of 0 people found this review helpful

For a smaller SUV it is very roomy

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
2020 Mazda CX-5 for sale near you
Showing 3 of 53 listings
See all 53 listings

5 out of 5 stars

Pre-owned 2020 Mazda CX-5 Grand Touring Reserve

Zing, 03/27/2024
updated 04/01/2025
2020 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
0 of 0 people found this review helpful

Fabulous car. This Mazda CX-5 replaces our 2016, Honda CRV which I liked, but LOVE this Mazda. Like a “poor man’s BMW.” Quick. nimble, well designed. Liking the turbo power, essential in merging and passing. Amazing features: Intuitive Cruise control (slows the car down when cars in front of you slow down… Even to a stop!) Runs on regular gas, a plus. Air-conditioned seats in hot weather! Heated windshield wipers! Front crash mitigation. Auto lift gate, Apple CarPlay (displays your smartphone on the car’s screen, great for Waze, Google Maps) My fave: “heads up” display projects your speed like a 3D hologram in front of you Overall, an excellent vehicle, fun to drive. I see so many CX-5’s on the road these days. Probably my favourite car to date (have owned Chevy Suburbans, BMW SUVs, Honda CRV, Nissan Maximas, Hyundai Santa Fe’s). The downside: 19-20 mpg local driving 27-28 highway. Smaller capacity than the CRV Overall, Highly recommend this car.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse

4 out of 5 stars

Still new to me

Dj Johnson, 04/07/2024
2020 Mazda CX-5 Grand Touring 4dr SUV AWD (2.5L 4cyl 6A)
0 of 0 people found this review helpful

Only been a week, but coming from a 2010 Camaro that broke down most of the time, I’m having fun getting used to not having blind spots. It’s just me so I’ve all the room I need .

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
Report Abuse

5 out of 5 stars

A Very Happy Experience

Mr.Sub, 04/14/2024
2020 Mazda CX-5 Grand Touring Reserve 4dr SUV AWD (2.5L 4cyl Turbo 6A)
0 of 0 people found this review helpful

Great little SUV with a powerful turbo and excellent handling. Interior is upscale considering its price (actually, even not considering the price), Nothing but positive things to say other than I got a good price as a trade-in - bought a 2024 Mustang GT. So win-win.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
Items per page:
5