Used 2019 Lincoln Nautilus Black Label 4dr SUV AWD (2.0L 4cyl Turbo 8A) Consumer Reviews
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Major transmission issues
Dissatisfied Customer, Naperville, IL, 09/09/2019
Lincoln Nautilus Black Label 4dr SUV AWD (2.0L 4cyl Turbo 8A)
97 of 101 people found this review helpful
Do not buy Lincoln. Purchased in July 2019. The 2019 Lincoln Nautilus has major transmission issues, harsh shifting, clunking. Lincoln claims that they are working on a fix but this has been a known issue since before March 2019. Here it is September 2019 with no progress!! The 1 star rating is for how nice the vehicle looks. How can Lincoln claim to be a 'luxury' car if they knowingly release and allow dealers to sell poor quality cars? Should of stuck with Acura. Don't think the Model drop down list below is complete, choosing one since it's required. My vehicle has 2.7L Twin-turbo V6 engine.
I really want to like this car more than I do...
seeburg220, Edenton, NC, 03/29/2021
updated 09/30/2021
Lincoln Nautilus Black Label 4dr SUV AWD (2.0L 4cyl Turbo 8A)
6 of 6 people found this review helpful
I loved this car when I bought it in 2020. It's comfortable, roomy and being the Black Label, it's loaded. It has everything. Almost. What it does not have, is a decent turning radius. I have never had more trouble pulling into a parking space, than I have with this car. My 20-year old Tahoe has a tighter turning radius than this Nautilus! Maybe it's the giant wheels that keep the car from turning sharper, I really don't know. But, it's enough for me to want to seriously consider trading it in. Another issue I am having is the enormous amount of overkill on "convenience" features, that really end up being annoyances. For instance, the variable speed, automatic wipers. Sometimes, there will be just a misting outside, and I turn the wipers on intermittent, but they turn on full speed and will stay on full speed for several cycles. Why can't wipers just be like they've been for the last 40 years: either full on, or intermittent on? I hate the loss of human control with simple systems such as this. I've had a few quirky problems, too: occasionally, the transmission will make hard clunking sounds when shifting from Park into Drive. I've also had the engine and or turbos drop out, when I was accelerating normally from a stoplight. The car actually didn't go for several seconds when I depressed the accelerator pedal. Is that a sign of future problems? I can't help but think Yes. Finally, I had a SERIOUS safety event with it late last year that scared the bageezus out of me: We were traveling on an Interstate, which was flat and dry. No cars in front of me for 1/2 mile or more. I was in the left lane, passing a tractor trailer that was in the lane to the right of me. As I was almost past the truck, the car suddenly did a panic stop from 75 mph, down to about 40 in a matter of seconds, even though there was nothing in front of me. Thank goodness, there was no one directly behind me, or there would have certainly been a MAJOR accident. My guess is, that the truck had cast a shadow into my lane as I was passing it, and the car "read" that as an obstruction. It was insanely dangerous and scary. I reported it to the NHTSA, but no one ever contacted me for any follow up, including Lincoln. I don't know what the target age group is for this car, but as a 55 year old, I feel somewhat overwhelmed at the amount of technology that requires human involvement to either adjust something or use. On the touch screen, you have to swipe 2-3 times over, then click two more times to turn on or off the massaging seats. There are buttons on the side of the seat, but since you can't see them while you are driving, you end up hunting around to adjust them. Why not have some dedicated, tactile buttons on the center console? Conversely, the button to manually retract or extend the side view mirrors, is in a horrible location: directly in front of the driver's power window button on the door. I can't count how many times I have been driving and accidentally folded in the mirrors, instead of rolling down the window. That button should have been to the left of the steering wheel, on the dashboard, away from any other frequently-used buttons. I haven't made a final decision on keeping this car or not, but I'm definitely on the fence. For a $55k car, that shouldn't be a choice I have to make. Update:. I sold the car. Trouble people are apparently having with the transmission, is what pushed me over the edge. I didn't want to get stuck with an expensive repair bill. I like Ford vehicles, bit this one was a miss for me.
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MKX Was Great Car but the Nautilus is Phenomenal.
Brian J. Edelstein, Clearwater, FL, 04/12/2019
Lincoln Nautilus Black Label 4dr SUV AWD (2.0L 4cyl Turbo 8A)
35 of 43 people found this review helpful
I just traded in my 2016 LIncoln MKX and before that a a 2013 Lincoln MKX but the New Lincoln Nautilus is a Phenomenal Car!! Improvements made in every little area you can think of. The ride alone is so much better, it is like riding a car like ride now in Comfort Mode. The Dashboard I Just Love Everything about and just learning still. I like the wireless charging system too. The car is a lot quieter too and a lot more sound insulation, you can tell. The side laminated windows do wonders to suppress the wind noise. I like having WiFi in the car too, I did not have before. The safety features have gotten a lot better too. With evasive steering and lane centering with the adaptive cruise control is impressive, among other items. The Revel Ultima The Sound System is one of the Best I ever Heard. My music sounds new again through the Revel Ultima’s 19 speakers. I did the Black Label Edition this time and Love all the services that come with it. I think it was really worth the price difference. Besides the car itself is just Gorgeous!! I never got so many people stopping me and asking me what kind of car it is and telling me How Much They Love the Nautilus!! I got mine in Rhapsody Blue with the Chalet Interior and the Black Label Wheels, That are Just Stunning!! Thanks Lincoln for Making a Great Vehicle Even Better!! I Guess You can Tell I Love My Nautilus!!
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A Maserati Replacement
Bill, West Lafayette, IN, 07/13/2019
Lincoln Nautilus Black Label 4dr SUV AWD (2.0L 4cyl Turbo 8A)
2 of 5 people found this review helpful
Actually have the 2.7 liter 6 cylinder twin turbo engine. What a pleasure to drive.
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- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value