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Used 2021 Lexus RX 350 Consumer Reviews

4.0 out of 5 stars
50 reviews

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5 out of 5 stars

Great SUV, Comfortable, Do not get the F Sport

Will, 11/10/2021
2021 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
9 of 10 people found this review helpful

If you are looking for a luxury SUV that is very comfortable with great materials and proven reliability with a low maintenance cost and the best service department of all the manufacturers then a Lexus RX350 is the vehicle for you. If you are looking for something sporty with road feel and can pull 1.05 g's around a figure 8 then the RX350 is definitely not the vehicle for you. I spent an entire day test driving various trim levels of the RX350 and I came away with one distinct impression: Do not get the F Sport. Basically the F Sport tries to make the RX350 something it is not. It does this by adding less comfortable seats that have too much bolstering and a very slightly worse ride quality. I will admit it does add some nice aesthetic touches and adds a digital speedometer screen however my primary focus when buying a Lexus is comfort and quality. If I was worried about sportiness then I would buy a Porsche. Also, the digital speedometer on the F Sport should really be standard on all trims . I ended up buying a "base" RX 350 for $54k. It is optioned fairly well with everything I need. Frankly I could not hear the difference in the Mark Levision audio system from the Premium audio system but I am not a audiophile. I do have the larger infotainment screen which is nice. It also came with the 20 inch rims which look great and do not appear to affect the ride quality very much at all. I have been averaging 24 MPG which is not too bad however I do about 75% freeway driving in my daily commute. I have only found a few minor cons. There is no way to display the speed in the small digital display. I feel it is much easer to see a digital speedometer than a analog one. The digital speedometer display from the F Sport should be standard. The video feed from the rear camera could stand to be a little more crisp as well. The infotainment screen is a touch screen which is great however it is a little hard to reach for an average size person. I am 5"10 for reference. Wireless Apple Car play and the Android equivalent should be an option if not standard. The wireless charging pad is not in the best spot. They should make the little phone holder the wireless charger. The cruise control system still uses an old school stock. I also do not know why they waste space and money putting in a CD player when 99% of people will never use it today. All of these are very minor things however and should not stop you from buying this car. Overall it is a great vehicle for the money however if you want sportiness then go buy a Porsche or BMW and deal with their high maintenance cost and high repair costs. Just know what you are getting into.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great Midsize SUV

DayCPA, 02/23/2022
2021 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
5 of 5 people found this review helpful

I traded a 2016 Audi Q5 for this vehicle. I'm so glad I did. Not only is this vehicle roomy for 6'2" person as me, but the vehicle also comes with many standard driving safety features which you have to pay extra in other vehicles. I love the adjustable steering wheel and the various position. My Audi had manual adjustable steering and the highest adjustment was not enough. I kept bumping my knee in the Audi every time I got in an out. The RX has reclining rear seats which makes riding in the rear that much more comfortable. I have the AWD model. Although a V6, gas mileage is not as good as the Audi. The RX runs on regular unleaded gas where the Audi used premium. This is my second Lexus. I also own an 2008 LS 460 and a 2004 Toyota Camry. Very dependable cars. I had about 5 recall notices on the Audi. The Audi was much faster standing still then the RX. However, the RX makes me smile every time I drive it! I had driven the Hybrid model, however not too much difference in gas mileage! It you are searching for an affordable mid-size SUV this is the vehicle. It was only a few thousand dollars more than what I paid for the Audi in 2016!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Black Line Edition is a joke

Alan, 01/01/2021
updated 01/04/2022
2021 Lexus RX 350 F SPORT 4dr SUV w/Handling Package (3.5L 6cyl 8A)
39 of 50 people found this review helpful

Updated review….12 months later and I absolutely hate this car! Sharp looks inside and out, but it’s been at the dealership 10+ times for faulty technology (camera replacement), loose rear struts, and 20+ rattles, most still unresolved!!! As for transmission, I haven’t had any issues but I highly recommend the all wheel drive. Front wheel drive is absolutely terrible and there’s zero traction on wet roads or when accelerating around a corner. I’ve been looking to get out of my vehicle for a while but there’s just no good deals out there and I know this car will retain value long-term. I just wish I didn’t have to take it to the shop so often.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Lexus cubed

Panther rules , 01/13/2021
2021 Lexus RX 350 F SPORT 4dr SUV w/Handling Package (3.5L 6cyl 8A)
7 of 8 people found this review helpful

This is our third Lexus and other than electronic advancements it remain basically the same which we like It's roomy practical and will last at least 200000 miles.

Safety
5 out of 5 stars
Technology
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Performance
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Interior
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Comfort
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Reliability
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Value
4 out of 5 stars
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5 out of 5 stars

Satisfied Customer

Karon Scott, 11/23/2020
2021 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
38 of 51 people found this review helpful

I traded my 2017 Mercedes for a 2021 Lexus RX 350. No regrets.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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