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Used 2021 Lexus RX 350 Consumer Reviews

4.0 out of 5 stars
50 reviews

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3 out of 5 stars

2021 RX350 fsport

Kevin Walls, 09/09/2021
2021 Lexus RX 350 F SPORT 4dr SUV AWD w/Handling Package (3.5L 6cyl 8A)
14 of 16 people found this review helpful

Purchased this car 2 months ago to replace my 2013 RX350 (None fsport). The throttle response in regular drive mode is absolutely horrible. I have to drive in sport or sport+ mode to get better driving response. But, still not the best. My 2013 is quick off the start. We still have this car. Anyway, after 5K miles on the 2021, I am seriously thinking about selling it.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
1 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Sharp!

Z-man, 01/18/2021
2021 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
10 of 11 people found this review helpful

What a dreamy ride! Engine purrs then quietly disappears. I like the new 18" wheels, saved some money over the 20" with no drop-off in ride or looks. Upgraded electronics are excellent. Best car for the money out there if you negotiate hard.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

A Special Car

Richard P., 09/01/2021
2021 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
6 of 6 people found this review helpful

I've wanted this car since it was first introduced in 1998 and I just bought my first in early August, 2021. This model is the fourth generation and it may be redone for 2023. Before buying this car you should know that the design intent is for comfort. Low noise levels, smooth ride and comfortable seating. Suburb fit and finish and a feel of luxury. Is it really fast, no. But acceleration is totally adequate. Great road feel, no. I have no desire to "feel" the road but handling is absolutely fine and secure for me. The car feels right at home cruising at 70+mph. Relaxing. The "Entune" system is not intuitive but with hands on practice, while parked, is learnable. The added bonus is overall reliability. I know this because I've owned Toyotas since 1984. Used ones sell in days and sometimes hours. Let's just say that if tomorrow my RX350 fails to start, I'll need to go back in the house sit down and contemplate what else isn't true about the universe?

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Great quality, comfortable, mpg slightly high

Roddy Ng, 12/06/2020
updated 12/12/2024
2021 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
45 of 56 people found this review helpful

Excellent vehicle and really comfortable. I love everything except for the mpg. It suppose have 20mpg city/ 27mpg in freeway. So far I get 16 or less average ( 70% city 30% freeway) with 380miles for about first 3 weeks. After 1.5+ year owning, mpg around 17,16-17 gallons gas filled when the low fuel light on, and range about 298mile full tank gas now. I known when you buy luxury vehicle shouldn’t looking at the mpg, I am complaining it but so far, I love my RX. Tires wear out kind of fast, original tires hit the safe indicator around 20k need to replace all four tires. Headlights lenses coating start peeling at 30k miles about 3 years parked under the Sun most of time.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

RX 350

Gladys Cuenca, 08/25/2021
2021 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
23 of 28 people found this review helpful

Frustrating. The brakes are vibrating at 24,405 mileage which is way below the average life for rotors and pads. Lexus Concord CA won’t repair it for free because we didn’t buy an “extended warranty”. Have I really bought a PREMIUM vehicle? NO , NO, NO. Please don’t commit the same mistake.

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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