Used 2021 Lexus RX 350 Consumer Reviews
Used RX 350 for sale
Hesitation
L, 08/15/2021
2021 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
21 of 24 people found this review helpful
I’ve owned three prior Lexus vehicles before and never had any problems. I bought a new 2021 Lexus RX350 AWD in June. When I accelerate the vehicle wants to hesitate and not go unless I push the pedal way down then it goes. I’ve almost had several crashes from this. Unless this stops I’ll be forced to trade it in and purchase a different type vehicle and it want be a LEXUS. Very disappointed in this type of performance.
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Swindled by Lexus
Frustrated Lexus Owner, 08/11/2022
2021 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
7 of 7 people found this review helpful
I thought I was buying a great car from a good company, well I was swindled. Just a few short months after I purchased my 2021 RX350, the plastic fender trim started separating from the fender. I took the car to the dealership and was told by a repair technician that the new 2022 vehicles are doing it too. And now the vehicle has developed and louder then normal sound, when heard when you place a load on the engine. I called Lexus Corporate on these issues and awaiting what the outcome is. A 57,000.00 car should be have much better quality control.
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Buyer Beware
Buyer'sremorse, 09/03/2022
2021 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
29 of 34 people found this review helpful
I am posting this to hopefully warn others about the decline of Lexus: 2021 Lexus RX 350. My husband and I have each driven a Lexus RX 350 since the mid 90's without a single issue. I bought a 2021 RX 350 i November, 2020. In October, 2021, my friend was driving it on a road trip in Hot Springs, AR. Long story short, as we sat waiting to join the traffic the car just sped off by itself at full speed, causing a fault accident. At the time, I thought my friend had just had some sort of mental lapse. However, in January, 2022, the identical thing happened to me. I filed a complaint with my local Lexus, Austin, TX. It was inspected locally, and the only feedback that I got from the October accident was that "your friend must drive with two feet", which she absolutely does not!! Then, I had to submit a mountain of paperwork to Lexus corporate. In April, they sent a gentleman (3rd party person) to inspect it. I got nothing but a bunch of symbols from him. I received an email as my formal response to my complaint, stating "no accident found"! I guess there wasn't; they had the wrong date for the date of the accident!! I have been lied to, jacked around all over the place, and they won't even return a call now. Additonally, ever since I've owned the car, there is a place in the seat that pokes me; it's never been an issue until this past week when I ended up with sciatica. I won't bother taking in it, because they will just say "nothing found"! I will never purchase another Lexus ever!! There is something very sinister going on. Worst of all, I have to disclose it to the next buyer, but I have nothing in writing to substantiate their false claim of "no accident found"! Buyer Beware!!
Lexus RX350
Steve, 01/14/2021
2021 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
11 of 12 people found this review helpful
Great SUV. Reliable and safe.
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2021 RX350 fsport
Kevin Walls, 09/09/2021
2021 Lexus RX 350 F SPORT 4dr SUV AWD w/Handling Package (3.5L 6cyl 8A)
15 of 17 people found this review helpful
Purchased this car 2 months ago to replace my 2013 RX350 (None fsport). The throttle response in regular drive mode is absolutely horrible. I have to drive in sport or sport+ mode to get better driving response. But, still not the best. My 2013 is quick off the start. We still have this car. Anyway, after 5K miles on the 2021, I am seriously thinking about selling it.
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