Used 2017 Lexus RX 350 Consumer Reviews
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Unhappy RX350 Customer -2017
JTucker, 10/08/2017
2017 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
38 of 40 people found this review helpful
Please be sure to drive this vehicle in traffic and slow RPM. Has a shifting issue when you roll in and out of the throttle. Lexus says it is a "characteristic" of the vehicle. It is very frustrating to drive and has turned me into a Lexus hater. Shame on Lexus QC! Would not purchase another.!
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Lexus, please FIX drone noise and vibration issue!
viwami77, 01/27/2018
2017 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
35 of 37 people found this review helpful
GOOD: Sharp design and nice looking inside and out. Quality interior materials. No squeaking noises. Roomy interior, luxury feel. Good base stereo. BAD: Second year in production, and common issue with annoying drone noise + vibration still not fixed! Hard to believe!!! Transition is set for maximum mpg and hardly forcing higher gears / lower rpm's causing drone noise and vibration coming from inadequately designed exhaust system while slow incline on higher gear/lower rpm's. Dealer said: it is normal characteristic of the new RX's. 2016 and 2017 are affected, no fix until now (end of January 2018). Illogical entertainment system, very confusing to navigate, not intuitive at all. No manual on/off controls for AC. Slow throttle respond. Slow acceleration. Slow rear gate. Heavy doors. Voice recognition does not understand me most of the time. Too soft power-steering, feels like a driver has no 100% control. Too soft suspension (my is 2WD not F-Sport model) feels unstable in curves. Transition shifting is strange, sometimes is not sure what gear should choose. Definitely not what I expected form Lexus and 50,000.00. Our other cars: 2011 Outback 2.5 is quiet and smooth like years ago while dealer delivery, and absolutely outstanding 2017 F-Pace diesel - pleasure and fun to drive with no single issue. If you just need a machine to move you from point A to B, than RX is for you, but if you are "car person" and having enjoyment while driving....look elsewhere!
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Not a high quality vehicle
ATLRX, 06/07/2017
2017 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
34 of 36 people found this review helpful
Disappointed with the vibration and noise issue at 1200-1500 RPM range also disturbed by the hesitation.
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Unhappy in the ATL
Peter Billings, 06/16/2017
2017 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
40 of 43 people found this review helpful
I have owned a 2002 1st generation RX300. Bought it as a CPO and loved it. Smooth, tight, solid in everyway. It had good road feel. This new 2017 4th generation is none of those things. Even though my wife bought this car for the luxury and comfort of Lexus, it only partially delivers on that. The feel of the steering feels so disengaged from the road. My 2011 Genesis had complaints about its electric steering but it is orders of magnitude better. The 12" Navigation works but it is a mess. Steep learning curve and it is difficult to manage while driving. You really need to pull over or futz with it at stop lights. But the biggest issue is the lousy buzzing feel we get through the pedal and floor board of the driver. Mostly when the engine is under load. Lexus is being very cagy about this. Sometimes there is an admission of the problem, and other times, you get an answer of "this is normal". Its' either an exhaust issue, tranny issue, or engine mount issue. This is at least the consensus on clublexus.com (be sure to read the over 60 page thread on this topic before you buy this car.) I wish I had.
Failed Lexus!!!
RB, 06/05/2017
2017 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
100 of 111 people found this review helpful
Giving a single star due to droning noise and vibration issue and the hesitation issue of the 8 speed transmission.. please check out the details at club lexus online forum.. there are detailed discussions on these 2 issues (vibration & noise; hesitation) with the new RX 350.. Lexus gets an F grade on the RX re-design. BTW 450h, the hybrid version seems to be fine as it is not impacted by the above said issues... stay away from gas version until Lexus fix this issue.... my 2 cents.. disgruntled owner of a $59K MSRP 2017 RX 350.
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