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Used 2017 Lexus RX 350 Consumer Reviews

3.7 out of 5 stars
115 reviews

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5 out of 5 stars

Lexus #2

Sheree Johnson, 01/03/2017
updated 01/05/2018
2017 Lexus RX 350 F SPORT 4dr SUV AWD (3.5L 6cyl 8A)
3 of 7 people found this review helpful

This is my second RX. I liked my first one so much that I always knew I would get another one when the time came. The best car I have ever owned. I have owned it for a year now and I'm am very pleased with everything about it. I honestly can't think of one negative thing to say. It is way more car than I expected for the price.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Used to Own 2 MDX's Before

cooljohn, 04/30/2017
2017 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
2 of 4 people found this review helpful

I used to own both 2011 & 2014 MDX's but switched recently to 2017 RX 350 (Luxury Package). MDX has good acceleration/passing and excellent cornering. Other than those, RH 350 is better in every aspect. 2014 MDX had serious quality control problems like constant rattling from the under, scary noise when accelerating, steering getting stuck/making scary noise when switching transmission from rear to drive, almost impossible to drive on foggy/wet days due to defective mirror defrost function, backup camera almost impossible to use on wet days because of the stupid location of camera, and on and on. I took it to a dealer but all they said was there was nothing wrong with the car!! I got sickened with their response and decided to switch to RX 350 and I think I made a good decision so far. I have yet to drive more but so far I'm very satisfied with RX 350 in every aspect.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

A lot room for improvement as a "Luxury" vehicle

Camas John, 05/30/2017
2017 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
2 of 4 people found this review helpful

The front wind shield wiper makes annoying noise when the blade hits the left end. The newly designed rear wipers can not reach the lower left and upper right corner under raining condition and create blind spots. The acceleration peddle is very noisy when it is released and this should never happen to a "Luxury" vehicle. The discomfort seats give a feeling of riding on a cheap truck.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

Stay away! Rodent feces issues!

Misc, 03/07/2019
2017 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
8 of 24 people found this review helpful

I purchased the Lexus brand new at Lexus Monterey Peninsula. After the last two services, it is costing us $200 and now recently the 2nd service $1200 because of rodent getting into the air ventilation system. The first incident, they found rodent feces in the air ventilation system which blows into the car. I have three young kids and it’s a truly safety issue on my end. The service technician admitted that this often happened. I reported the problem with Lexus and nothing has been done. It did happen again on my second service which is now costing me $1200 “15k service” as the rodent damaged the air mode outer door in the air ventilation system. I contacted Lexus again and they won’t cover anything even though my car still under the bumper to bumper warranty and I purchased an additional maintenance plan to avoid any fees for the next 5 years. I told them, I had a Honda Odyssey and currently a Ford f150 without any rodent issue. Lexus truly does not care about issues/complaint knowing that it could be a safety concern.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Slow transmissions but fixed

Edwin, 01/03/2021
2017 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
1 of 1 people found this review helpful

Bought my used 2017 rx350 for 6 month. First got it the transmission switch gear very slow and sluggish. After I changed the transmission fluid last week it becomes as good as my last 2010 rx350. Reliable and comfort but not sporty.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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