Used 2016 Lexus RX 350 Consumer Reviews
Used RX 350 for sale
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Awesome package
Doug Neal, 06/11/2016
2016 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
2 of 2 people found this review helpful
Total satisfaction with purchase and ownership. I like the moe aggressive lines and look of the 2016 model.
No longer trust Lexus
Neil, 10/31/2016
2016 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
18 of 33 people found this review helpful
I bought RX350 2016 on Nov 2015, which is the first batch of that model onboard the US. I finally give this review because I cannot tolerate the car any longer due to the low quality. I purchased Lexus because I trust the most reliable vehicle brand, but the car I purchased makes me feel disappointed. I cannot imagine such a luxury expensive car has problems that should not deliver to market. Following points are the issues that annoy me a lot. 1. The floor of driver and passenger seats are not flat. The inner side of the floor is higher than the outer side. I never see the similar design on other cars. We feel very uncomfortable every time when I or the passenger put feet on the floor. Imagine you sit in a luxury car but one leg high one leg low. I reported this issue to the dealer. They said this is not a problem. All other RX350 2016 are same. I don’t agree with them. Even all cars of this model are same, it just indicates that the problem happens on all this model. There is no excuse for such bad experience on such level of the car. 2. The air conditioning system is noisy. The air conditioning system has obvious noise when it runs after 5 – 10 minutes. The noise sounds like somewhere of the car is leaking fluid. I reported this issue to the dealer. They acknowledged this problem and tried to fix it. They replaced the refrigerating fluid but the issue is still there. Finally, they said all other same model has this issue. It’s not my car’s problem. It’s the problem of the air conditioner, and the air conditioner is provided by a vendor of Lexus. 3. The MPG never reach the designed value. The car specification says the MPG of this car is “City 19/Hwy 26/Comb 22”. I drive the car 80% on highway. My highest MPG is 19.1. Is this a kind of false propaganda? Give a number that cannot be reached by customers. I think this is same to the fake emissions incident happened on Volkswagen. 4. The passenger door needs heavier force to close. The passenger has to use heavier force to close the passenger door. The same force can close other doors but cannot close passenger door. I reported this issue to the dealer twice. The first time they acknowledged the issue, but engineer says they cannot fix it. The second time they just said cannot repro this issue. But 80% of the time my wife need to close the door twice, failed one time and use heavier force to close it again. 5. The car does not support Unicode characters. I am not a native English speaker, I often listen to songs with other languages like Chinese, Japanese and Korean. I also have a lot of contacts that stored with Chinese names. The car shows all non-English characters as empty. It’s 2016, and it’s Lexus. I told this to a lot of people, they all cannot believe Lexus does not support a function that most other lower brand cars supported. Above problems annoy me every day every second when I use it. I trust Lexus so I decided to purchase it before I see the real car. Until now I still cannot believe this car is produced by Lexus. I also tried several months after I found these defects, I hope I can tolerate these issues after I used to them. Finally, I failed. I feel very unhappy with this car. It brings me a lot of pressure. Every day when I step on the slanted floor, when I hear the noise, when I ask my wife to close the door heavier, when I listen to songs, when I drive it, I feel frustrated and worriment. I think I cannot keep in this status any longer. It is very dangerous to drive with it. My wife also feel very scared when she hears the leaking voice. She feels the car will explode sooner or later. So, be careful when you are considering this car, even considering Lexus. They are not as reliable as they said.
- Safety
- Technology
- Performance
- Interior
- Reliability
- Value
2016 Lexus RX 350 for sale near you
3 of 27 listings
- F SPORT 4dr SUVMSRP: $26,950481 mi away
- F SPORT 4dr SUVMSRP: $24,990452 mi away
- Base 4dr SUVMSRP: $20,798466 mi away
See all 27 listings
Bulky to manuever
Conicam, 04/22/2017
2016 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
3 of 4 people found this review helpful
i love EVERYTHING about this car.... EXCEPT...I feel like I am driving a tank! I have never had difficulty in my 33 years of driving maneuvering a vehicle into parking spaces, drive thrus, etc --- until this car. I have road rashed both wheels, I cannot park it comfortably ever and most recently ran over a landscape rock that could NOT be seen while inside the vehicle. The front sensor system did not even pick up that there was something in front of me. Seriously - test drive this and try to park it and see how difficult it is to judge the front end of the car as well as how close you are to curbs, etc. It was love at first sight when I purchased it...but I am about to trade a hit and trade out of a lease 2 years early just to keep from tearing it up even more than I already have! Would NEVER PURCHASE again!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Loud
John D., 05/15/2017
2016 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
3 of 4 people found this review helpful
Be sure to listen to this vehicle carefully before you take out your wallet. Engine noise is not suited to a car selling for over 50K. Brake pedal noise, let off of the brake and wait for the clunk. Lexus says "all good." At 50K?
- Performance
- Interior
- Comfort
- Reliability
- Value
Touchless back door
Roger Barnes, 11/12/2016
2016 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
4 of 6 people found this review helpful
I have had continuous problems with the Touchless back door. I have had it in to the dealer twice. They could see that it doesn't work as advertised and made some adjustment. I just learned to live with (without) it. However, the other day I walked around behind the RX in the garage on my way out and apparently I triggered something that caused the back door to open. I did not realize it and backed out of the garage with the door open, causing a lot of damage.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value