Used 2016 Lexus RX 350 Consumer Reviews
Used RX 350 for sale
If only it was great
H. T. Joseph, 02/02/2016
2016 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
22 of 37 people found this review helpful
The car is quiet and smooth. Seats are comfortable. Storage space is adequate; not great, but okay. The exterior of the car is , in a word, ugly. It's hard to understand how Lexus could bring such an unattractive car to the market (although the NX is bad too). Even though I "need" a new RX sized vehicle now, I will wait for the 2017 model of the RX in hopes for some makeover or modification of the exterior. I'm driving a 2010 RX450h now, my 6th Lexus, and I don't want to buy anything other than a Lexus. But I will if they don't "fix" the appearance.
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Lexus losing its status
James, 07/11/2016
2016 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
6 of 9 people found this review helpful
4th Lexus owned and by far the worse. Our 2007 RX 350 was and is amazing. 175k miles and still running strong. After only 4 months and approximately 6k miles we want to trade this end for something that works like the Lexus cars we are accostumed to. Navigation with voice recognition is absolutely a waste of money. Doesn't recognize common language words and is super frustrating. Rides like a truck. One reason we selected RX 350 over the 4Runner was for a car like ride. Last comment is in regards to Entune. Toyota needs to let technology companies do what they do better. Adopt Apple Car play!
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2016 Lexus RX 350 for sale near you
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What a difference
Beth, 01/23/2016
updated 01/31/2023
2016 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
12 of 20 people found this review helpful
The improvements made from my previous RX is extraordinary. The new 2016 styling is sporty and aggressive. The ride and sound proofing is excellent. The headlights truly give almost daylight clarity. I also love the sound system on the radio where classical music sounds magnificent. The handling and acceleration is also greatly improved. I had no idea that my purchase would have been this worthwhile. Update from last review two years later. I continue to experience all qualities above. Everyday, I look forward to driving this car. I have taken trips and found both the air conditioning and cooling seat very helpful on very hot days. I have had Lexus dealership wanting to buy it back because of the great demand for this Lexus after two years. I have found the dealership very respectful and professional.
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Disapointed
Jayson, 07/17/2016
2016 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
7 of 11 people found this review helpful
This car is not as Refined as the past RX SUV. The Shifting is rough and the 8 speed Tranny is very Rough ,it seems like it is not sure sometime between 7 and 8. I think they should remap the Trans. I finally just use manual and use #7 and that stops all the up and back shifting for now. The engine is Very Loud and I hate that.I I really think Lexus should give is some help with these things. My Truck rides 100% better and quit too.
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No longer trust Lexus
Neil, 10/31/2016
2016 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
19 of 34 people found this review helpful
I bought RX350 2016 on Nov 2015, which is the first batch of that model onboard the US. I finally give this review because I cannot tolerate the car any longer due to the low quality. I purchased Lexus because I trust the most reliable vehicle brand, but the car I purchased makes me feel disappointed. I cannot imagine such a luxury expensive car has problems that should not deliver to market. Following points are the issues that annoy me a lot. 1. The floor of driver and passenger seats are not flat. The inner side of the floor is higher than the outer side. I never see the similar design on other cars. We feel very uncomfortable every time when I or the passenger put feet on the floor. Imagine you sit in a luxury car but one leg high one leg low. I reported this issue to the dealer. They said this is not a problem. All other RX350 2016 are same. I don’t agree with them. Even all cars of this model are same, it just indicates that the problem happens on all this model. There is no excuse for such bad experience on such level of the car. 2. The air conditioning system is noisy. The air conditioning system has obvious noise when it runs after 5 – 10 minutes. The noise sounds like somewhere of the car is leaking fluid. I reported this issue to the dealer. They acknowledged this problem and tried to fix it. They replaced the refrigerating fluid but the issue is still there. Finally, they said all other same model has this issue. It’s not my car’s problem. It’s the problem of the air conditioner, and the air conditioner is provided by a vendor of Lexus. 3. The MPG never reach the designed value. The car specification says the MPG of this car is “City 19/Hwy 26/Comb 22”. I drive the car 80% on highway. My highest MPG is 19.1. Is this a kind of false propaganda? Give a number that cannot be reached by customers. I think this is same to the fake emissions incident happened on Volkswagen. 4. The passenger door needs heavier force to close. The passenger has to use heavier force to close the passenger door. The same force can close other doors but cannot close passenger door. I reported this issue to the dealer twice. The first time they acknowledged the issue, but engineer says they cannot fix it. The second time they just said cannot repro this issue. But 80% of the time my wife need to close the door twice, failed one time and use heavier force to close it again. 5. The car does not support Unicode characters. I am not a native English speaker, I often listen to songs with other languages like Chinese, Japanese and Korean. I also have a lot of contacts that stored with Chinese names. The car shows all non-English characters as empty. It’s 2016, and it’s Lexus. I told this to a lot of people, they all cannot believe Lexus does not support a function that most other lower brand cars supported. Above problems annoy me every day every second when I use it. I trust Lexus so I decided to purchase it before I see the real car. Until now I still cannot believe this car is produced by Lexus. I also tried several months after I found these defects, I hope I can tolerate these issues after I used to them. Finally, I failed. I feel very unhappy with this car. It brings me a lot of pressure. Every day when I step on the slanted floor, when I hear the noise, when I ask my wife to close the door heavier, when I listen to songs, when I drive it, I feel frustrated and worriment. I think I cannot keep in this status any longer. It is very dangerous to drive with it. My wife also feel very scared when she hears the leaking voice. She feels the car will explode sooner or later. So, be careful when you are considering this car, even considering Lexus. They are not as reliable as they said.
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