Used 2015 Lexus RX 350 Consumer Reviews
Looks good but really rough and bumpy ride
I fell in love with this car at the dealership due to the contemporary luxury styling and the color. I test drove it and it looks like the dealer had kept the tire pressure under inflated to hide the ride quality. After I bought a certified RX 350, it I cannot believe how unbearably bumpy it has been. Not at all what you would expect from a Lexus. My RX 350 came with the sport tires. I took it to multiple Lexus dealers to find what's wrong with it and they all returned it after the service stating that unfortunately this is the expected ride quality of the 2015 model. Really bad ride quality as the whole vehicle is very stiff and everything shakes over minor bumps. The steering is also very tight. I'm waiting to upgrade to the 2016 model as the newly redesigned models ride much smoother when I got them as loaners. I would not recommend the 2015 Lexus RX 350. Really disappointed with the Lexus brand at this time.
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Satellite Radio Problems
Disappointed. I bought a 2015 Lexus RX350 this June (replacing my 2010 RX350), immediately noticed that reception of the satellite radio is constantly being interrupted. I have had Sirius Radio for 10 years now; I am driving down the same streets and have never before had any service interruptions. Lexus has told me they cannot do anything about it. Local dealer has told me it is a problem with all 2014 & 2015's.Truly affects the enjoyment of my driving experience.
- Base 4dr SUVMSRP: $15,75022 mi away
- F SPORT 4dr SUVMSRP: $12,9959 mi away
- F SPORT 4dr SUVMSRP: $16,99915 mi away
Gridlines Disappeared
Overall I love this car, however, a recent experience has opened my eyes to what Lexus is willing to do to create a positive customer service experience. I have had this 2015 RX for 2 months. I brought it in to service this week due to the fact that the gridlines disappeared when backing up. I am being told now that the navigation system in the 2015 and camera system does not come with gridlines. I feel that these folks are calling me a liar. Why on earth would I take my car for service and ask them to fix this issue if they were never there to begin with. Service manager has contacted Lexus technical assistance and checked other 2015 models and is basically stating that the car was never equipped with the lines. I am not a happy customer........Those lines helped guide me when backing in to a tight space.
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like the model
right size for young lady. the back door sometimes couldn't close automatically.
Wipers don’t work
My wipers on the auto mode don’t work properly. I wish I knew others that have this problems on my 2015 RX 350