Used 2011 Lexus RX 350 Consumer Reviews
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Never, ever again!!
dianna, 05/01/2019
updated 11/15/2021
2011 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
13 of 33 people found this review helpful
I had a 2000 Lexus RX 300 which I bought when it had 10K on it, kept it for 14 years, absolutely loved it, but was afraid mechanically it was becoming weaker, so I decided my very last car would be one just like it except newer...… a 2011 Lexus RX 350. WRONG!!!! How I detest this car! I should have not assumed it would be just like the 2000 and paid more attention to the details when I took the quick drive around the block with the car salesman yakking in my ear! The console is totally unusable for storage; since I am short, I have to stop the car, get out, lay down in the floor to get anything out of the storage or to get to charger jack. The seat 90% blocks access to storage. (of course, there is another outlet UNDER a tray in the console, which means you have to take everything in the nick/nack area out BEFORE you can take the tray out to get to the jack.) After owning this car for 18 months, I still am slayed every time I have to do either of these tasks. The 2000 had a nice little place to put your purse in front of the console, plug in the phone charger and you could reach it all without even taking your eyes off the road. What were they thinking????? Yes, and the "fisheye" backup camera is totally worthless if you try to see behind. The huge side mirrors which match up to the post between windshield and side windows make the visibility terrible. Have almost hit two pedestrians because they were behind the side mirror/post. I have taken all the head rests off except for drivers, as it is impossible to see out the rear or back side with them on. Fisheye is no help. Oh, and the cargo space, because of the steep slant in the back area means you have about a third less cargo space than the 2000 Lexus had. Someone's review said how cheap the carpet and interior is, and I totally agree with that. Who would ever put a BLACK dash on a tan car to get hotter and hotter and collect dust and more dust? There is absolutely no way you can see the lever which contains the mode of the lights. There is no light and it is always BEHIND the spoke of the steering wheel. You have to peep around the outside to see if you are in Auto mode or have no lights. The car has always been very noisy idling and after a 5 hour trip non stop at top speed limits, pulled into my garage and hear loud noise like valves knocking. I always change oil on time and oil is full and use synthetic oil and premium gasoline. Taking it to the doctor. have no diagnosis, but bet it ain't cheap! This car is going into someone else's garage. I will do better next time! Yes, the seats are extremely comfortable. I hate this car as much as I loved the 2000.....Like someone else, should have kept it and spent the money on fixing whatever happened to it. 20/20 hindsight! UPDATE at 67K: I took the car to the Toyota Dealership at 64K (no Lexus dealership closer than 90 miles) to have the valve knocking noise checked out... they said it was not loud enough to cause it to trigger a problem light, so they weren't sure... I asked them to listen to video with audio I had taken of loud strange engine noise, and they agreed it sounded like a problem on the video, but since the trouble light did not pick it up, they could not make the diagnosis. I am now taking it to Lexus dealer in next few days which is 90 miles away. UPDATE 11/10/20. Have now owned the car for three years and it has 74K on it. I took it to the second dealership who totally blew me off. Said all Lexus sound loud like that when idling. Charged me something over $100 to change the oil! What a ripoff!!! the extended warranty I bought when I bought the car three years ago just ran out, so I am on my own now. Motor is still terribly terribly noisy, sounds like valves clacking. Will just have to drive it until it falls apart; have found no way to change the visibility. I also thought when I took off the cheap tires that came on it from dealership, it would ride smooth as silk like the 2000 Lexus Rx did when I had it with Michelins on it. Put four new Michelins on this 2011; rides fine as long as road is smooth, but if you hit somewhat of a bump, hang on to your teeth; it will jar your head off! Rides like a truck on bumpy road. Cheap cheap cheap carpet. That is my story! Do not buy a Lexus RX 350 in my opinion; they have deteriorated terribly with every new model. Save your money. UPDATE 11/21 AT 80k. Still driving 2011 noisy, valve clacking motor Lexus RX350; have almost hit pedestrians who are walking on right side of car in parking lots, due to inability to see around the huge rearview mirrors which are side-by-side to the thick windshield post, and you have to peep and peep and look and look to make sure you are not pulling out into traffic from the right. Seats are still very comfortable and road trips leave nothing to be desired comfort-wise. I put on a set of Micheliin tires (the model below Defender) which was a mistake. Drove 16K miles in two years and they had virtually no tread left, even with diligent every 7K rotation and constant vigilance on tire pressure, so got a monetary adjustment from Michelin, and put on new set of Defenders which make the ride much, much better. Still hate the noisey motor but am not a car trader, so I guess this RX 350 and I will be together until the end, as it was intended to be my last car.
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My fav.
Ebuka Jefferson, 09/22/2021
2011 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
1 of 1 people found this review helpful
One of my favorite suv i own
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Love my Lexus
Peaches76, 01/06/2024
2011 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
1 of 2 people found this review helpful
This car continues to be amazing for me. It's dependable, comfortable, and has so much room!
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My Car
KFC, 02/03/2022
2011 Lexus RX 350 4dr SUV (3.5L 6cyl 6A)
1 of 2 people found this review helpful
A great smooth ride, music sounds great, comfortable.
Love it
G.Sohi, 10/26/2010
2011 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 6A)
1 of 2 people found this review helpful
My First Lexus , I have this Suv for almost a month, I absolutely love it. Very quite, pure luxury, Love the Navigation with mouse, Bluetooth, the style and the performance.