Skip to main content

2023 Lexus NX 350 Consumer Reviews

3.8 out of 5 stars
24 reviews
MSRP Starting at
$42,815

Save as much as $4,322
Select your trim:
1

We have a limited number of reviews for the 2023 NX 350, so we've included reviews for other years of the NX 350 since its last redesign.

Trending topics in reviews

Pros
    Cons
    5 out of 5 stars

    2 Year Update

    Cornpuff, 04/10/2022
    updated 04/15/2024
    2022 Lexus NX 350 Luxury 4dr SUV AWD (2.4L 4cyl Turbo 8A)
    27 of 28 people found this review helpful

    My update follows this original review: We traded in our 2018 Toyota Highlander Limited, a very good vehicle, for an NX 350 that is totally loaded. I was hesitant to purchase a vehicle that requires premium gas and rides on 20" run flats. No problem. MPGs are good; the tires are not noisy or harsh as their detractors said they'd be. The NX is quiet, comfortable and punchy. It's roomy inside, yet smaller than our former Highlander, which is what we wanted. The Lexus brand's promises come true in this model, a fine blend of interior quality with a composed, confident ride. Power when you want it, low end torque or highway cruising. The tech took about 2 or 3 drives to absorb. Similar, but better, than Toyota. The door handles are great, so much easier on the hands than regular handles. So is the minimal effort shifter, which is so easy to use and so intuitive, along with the memory steering column. Ambient lighting is a hoot! Sound system is beyond anything we've had before. Vary spacious. Turning off the info screen is my only gripe: you must navigate through some app taps. Wish there were just one command. "Hey Lexus" is fun! You can use her to do anything! If your screen menus are bothersome, just tell her to do what you want, and bingo. Apple Car Play in the Lexus NX is so easy. And it's wireless. No bothersome tethering, as in other "upscale" rides. And using Amazon music is a really nice addition. We are Prime members, and we use Amazon Music a lot. Still, the Sirius XM radio here is great, with a very nice layout and navigation ease. Nice graphics, too. Additionally, Lexus' own Nav system beats Apple's maps: so tasteful in its gray and blue. Wow. We are in heaven. The steering wheel menus seem tricky at first, but they are ultimately simple and logical. The heated steering wheel is heated all around! The heating and cooling buttons are logical and easy. The overall feel of the Lexus NX 350 is solid, quiet and powerful. It is fun to drive, and holds the road much better than a mid-sized SUV. The interior look of the cabin leans toward minimalist design, clean, uncluttered and tasteful. That's what we were looking for. German equivalents trended towards louder design, cluttered, more metal, etc. Lexus won us over with a refinement not found in other interiors. And this NX is super forward in its technology. The Lexus phone app is great, too. If you can find one of these, go for it. AFTER DRIVING LEXUS NX FOR 2 YEARS PROS: Punchy acceleration; confident cruising speeds; quietness and solid build quality; super easy door handles, inside and out, for old hands like ours; large info screen ease of use after learning it; tech touches continue to impress; "Hey, Lexi!" is great; bike fits with wheel off and seats down; exterior styling is edgy and cool; goes up our long, uphill driveway in the snow; awesome heating and cooling system inside; pretty darn good mpg; sound system is 2nd to none; low maintenance overall; really good Lexus app for phone, which I use a lot; interior styling still impresses, especially if you like a clean, minimal look; safety features become so important once you have them. CONS: 20" run flat tires are noisy on some pavements; 20" run flat tires make the ride harsher over bumps; 20" tires are super nice, once you're going fast, though! wow; premium gas: can't get used to it; steering wheel buttons are actually nice once you learn them, but I hate the heads up display and keep it off: very distracting; would love an easier way to find mpg and trip info.

    Safety
    5 out of 5 stars
    Technology
    5 out of 5 stars
    Performance
    5 out of 5 stars
    Interior
    5 out of 5 stars
    Comfort
    5 out of 5 stars
    Reliability
    5 out of 5 stars
    Value
    4 out of 5 stars
    Report Abuse

    5 out of 5 stars

    Mark Who?

    TNobles, 03/01/2022
    2022 Lexus NX 350 Premium 4dr SUV AWD (2.4L 4cyl Turbo 8A)
    21 of 23 people found this review helpful

    I've had my NX 350 Premium for a few weeks now. I love it! Coming from a Maxima, I know longer have to fall in or crawl out. The vehicle drives great, with little to no road noise. I drive mostly interstate to work, and I've averaged around 24 mpg. I expected a little more, but I'm not complaining. NORMAL mode has plenty of power, don't bother with ECO, and if you try SPORT, you're not going to want to go back. It's fun! I don't have time to review every inch, but I'm trying to hit the highs, and the one low. Mark Levinson. Don't waste your money. After I ordered my NX, I watched a lengthy review on ML, and it left me feeling so disappointed. I contacted the dealership, but if I had dropped the ML, I was going to have to wait until June to get a car. You would think a 2k plus upgrade would sound fantastic. It doesn't. Don't do it. I'm 53, so it's not like I was trying to rock a high school campus, I just like my music to sound good. My last few vehicles have had a Bose system. I wish my NX did. Last, but not least, the infotainment screen... Do yourself a favor and splurge for the 14". It's worth every single penny.

    Technology
    5 out of 5 stars
    Performance
    5 out of 5 stars
    Interior
    5 out of 5 stars
    Comfort
    5 out of 5 stars
    Report Abuse
    1 out of 5 stars

    Not Impressed-too Noisy

    Jeff Phillips, 10/25/2022
    2022 Lexus NX 350 F SPORT Handling 4dr SUV AWD (2.4L 4cyl Turbo 8A)
    28 of 33 people found this review helpful

    It's a fine vehicle compared to a Toyota, Honda, or most other cars. Why is it so noisy while accelerating from a stop? Even under light acceleration the car just screams. It's fine once it gets up to speed, nice and quiet then. The ML stereo is way over-rated. The fit and finish is also just average. Been to the dealer twice to get the hatchback to close properly. The battery packed it in in the first three months, dealer replaced it. Doesn't start on occasion, it just sits there and says contact dealer. Wait a few minutes and it will start. The auto on/off will sometimes just turn the vehicle off. The run flats are fine, as is the large screen. However, there are too many problems to be considered as a reliable vehicle. If you like to visit the dealership a lot, then it's a good buy!

    Safety
    4 out of 5 stars
    Technology
    5 out of 5 stars
    Performance
    3 out of 5 stars
    Interior
    3 out of 5 stars
    Comfort
    3 out of 5 stars
    Reliability
    1 out of 5 stars
    Value
    1 out of 5 stars
    Report Abuse

    5 out of 5 stars

    Everything I need

    Theresa, 05/15/2022
    2022 Lexus NX 350 F SPORT Handling 4dr SUV AWD (2.4L 4cyl Turbo 8A)
    11 of 12 people found this review helpful

    Perfect size, excellent handling in curves & turns, powerful engine, extremely attractive. Gas mileage is according to drive modes. I practically stay in sport mode which uses more gas. I had a 2021 nx300 and when I found out the 2022 is now AWD I HAD to have it. It’s the best thing I could have done for performance & handling. The 2 do not compare. 2021 was nice but this is the real deal! Thanks Lexus!!

    Safety
    5 out of 5 stars
    Technology
    5 out of 5 stars
    Performance
    5 out of 5 stars
    Interior
    5 out of 5 stars
    Comfort
    5 out of 5 stars
    Reliability
    5 out of 5 stars
    Value
    5 out of 5 stars
    Report Abuse

    3 out of 5 stars

    Noisy/rough drivetrain; infotainment not intuitive

    CesNJ, 03/20/2022
    2022 Lexus NX 350 4dr SUV AWD (2.4L 4cyl Turbo 8A)
    17 of 21 people found this review helpful

    I switched to an SUV after driving and ES 300/350 for the last 15 yrs. Overall, except for the noisy/rough drivetrain/transmission (humming sound especially at lower speeds), the car is generally alright. I have noticed the same type of humming/rough sound when I rented an all wheel drive RAV 4, so I wonder if this is a flaw of Toyota's 4-wheel drive system, something that is not an issue in the front wheel drive of the ES which was very quite. The Bridgestone run flat tires are also stiff and generate a lot of road noise. The Bluetooth Apple Car Play or Android connectivity also takes a long time to connect. One has to keep on trying it. The infotainment system is not very intuitive especially switching from the Lexus App to Android or Apple Car play. The menu is confusing at times. Switching to Neutral from either Drive or Park is also not that easy.

    Safety
    5 out of 5 stars
    Technology
    3 out of 5 stars
    Performance
    4 out of 5 stars
    Interior
    4 out of 5 stars
    Comfort
    4 out of 5 stars
    Reliability
    5 out of 5 stars
    Value
    4 out of 5 stars
    Report Abuse
    1
    Items per page:
    5