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Used 2021 Lexus ES 350 Consumer Reviews

4.5 out of 5 stars
51 reviews

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We have a limited number of reviews for the 2021 ES 350, so we've included reviews for other years of the ES 350 since its last redesign.

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Pros
Cons
5 out of 5 stars

Affordable Luxery

Mike K, 11/04/2021
2021 Lexus ES 350 Ultra Luxury 4dr Sedan (3.5L 6cyl 8A)
5 of 5 people found this review helpful

This is a great car for the money. We bought the ES350 ultra luxury and it was well worth the additional cost. Solid, comfortable, quiet interior, technology rich.

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2 out of 5 stars

Over rated

Thomas Thrower, 06/30/2021
2020 Lexus ES 350 4dr Sedan (3.5L 6cyl 8A)
11 of 13 people found this review helpful

I purchased a 2020 Es 350 new since than the vehicle with less than 5k miles had to have the entire front brakes replace because it was shaking when I apply the brakes. Also the entire safety system fail at 4K and the dealership had it for a month trying to figure out how to fix it after a month it still wasn’t operating 100%. Father more at 75 miles per hour when turning their a shaking sensation. The moral of the story is this car look good but have issues which have not been fix, I believe the Audi A6 have this car beat by a mile performance wise and reliability it’s sad I own four of them and the 2020 looks nice however doesn’t drive like it looks.

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Sweet....!

Jimbo, 06/10/2020
2020 Lexus ES 350 4dr Sedan (3.5L 6cyl 8A)
14 of 17 people found this review helpful

Upgraded from a 2016 ES 350 to the 2020 ES350...what joy, can't say enough about the quality inside and out...looked at Cadillac CT-5 (no thanks) and an Audi A5 before coming back to Lexus...there is simply no better car in this price range...

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3 out of 5 stars

It's OK

Rain on the Parade, 12/15/2020
2020 Lexus ES 350 4dr Sedan (3.5L 6cyl 8A)
12 of 15 people found this review helpful

My 2012 Lexus LS 460 was in the shop and the dealership gave me a 2020 ES350 as a loaner. It's not a bad car, I'd probably never buy a new one given it's just a more nicely appointed Toyota Camry/Avalon. Coming from the Lexus LS 460, I immediately notice: 1) The quality and weight of the switches and buttons is lower. 2) The doors rattle a bit when they close hard. 3) The driver seat is flat, narrow, hard, and the bottom cushion is also pretty short (I'm not particularly tall and have an average build.) Two-way adjustable lumbar support is disappointing. I wouldn't want to take this car on long trips. 4) The base stereo is atrocious, just inexcusable in a car this expensive. 5) Backseat space is surprisingly close to my short wheel-base LS. As for the drive, apart from the seats themselves, it's smooth but unremarkable. This definitely corners better than my LS. The V6 engine is peppy but coarse and the transmission unrefined. It's quiet and the suspension is well dampened until you hit an expansion joint or something similar with the eco run-flats. The steering is tighter than in my LS but not particular linear. I found the front wheels jerking a bit more than I expected when turning moderately hard. I do like the size of the steering wheel (smaller) here better than the LS. All in all, glad I got this as a loaner but wouldn't ever consider buying a used one without the Ultra Luxury package and the Mark Levinson stereo upgrades.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Great car!

Isaac Eshkenazi, 01/15/2022
updated 01/18/2023
2021 Lexus ES 350 Ultra Luxury 4dr Sedan (3.5L 6cyl 8A)
4 of 4 people found this review helpful

Best Lexus I have ever owned. Lexus did a terrific job designing this car. Love the Apple connectivity.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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