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Used 2020 Land Rover Defender Consumer Reviews

3.3 out of 5 stars
37 reviews
List Price Range
$68,998 - $92,500

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1 out of 5 stars

Proceed with Caution

DBM6858, 07/15/2020
P400 110 First Edition 4dr SUV AWD (3.0L 6cyl Twincharger gas/electric hybrid 8A)
161 of 165 people found this review helpful

We've had ours since June 8. After 8 days, the Check Engine light went on. Land Rover then had the car for 9 days The dealer determined that three mechanical faults set the light off, but the mechanical faults were non-existent; it must have been a software issue that caused the light to come on. Land Rover (the dealer, in consultation with engineers from Land Rover USA on the east coast and Land Rover England) cleared the Check Engine light but never determined what software issue set it off in the first place. We then got the car back, Land Rover having had it for a longer period of time than we did. About a week later, Sirius went out. It comes in and out intermittently, and we have an appointment to have that fixed, but we can't get in to the dealer until the end of July. While waiting for that appointment, the Check Engine light came on again. I'm anticipating another long stint with a loaner. We love the car reliability issues aside, but those reliability issues are quickly moving it into Lemon Law land.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

2020 DEFENDER LEMON

DISSAPOINTED BUYER, 05/10/2021
P400 110 HSE 4dr SUV AWD (3.0L 6cyl Twincharger gas/electric hybrid 8A)
38 of 38 people found this review helpful

Let's start about this vehicle. Looked great I bought it then first week I had issues with the Infotainment not working and no sound coming out. I called dealer and they said a software update is needed. Month 2 same issues now the rear door seals come undone and air coming in door while driving as it is not properly sealed. I take the vehicle to dealer and they tell me its a design flaw and they are going to try and correct. Month 3 Ac unit not working take it back in Land rover tells me that the ac hose has a leak in it and they are going to replace it including another update to the software system. Month 6 emergency steering and braking system not working light comes on as well as coolant level low light. Also car dies on me at stop light and won't move while in drive, Have to restart and almost get rear ended. Dash & infotainment go out at night while driving on highway and turn back on a minute later. Month 7 Take to dealer they keep it for over 10 days Infotainment going out while driving, car taking a while to accelerate, car still shutting off while in gear and dropped it off at landcover dealer again and they give it back saying it was a software issue and also putting double sided tape to hold on rear seals on door. Drove vehicle home had for 1 week same issues car died again at intersection wife & daughter almost get rear ended took the vehicle back again and yet to get any calls from land rover. . I filed a case in April 26,2021 with Land Rover I have yet to hear from anyone regarding these issues of car being a lemon. I was told first that someone was reviewing my case then heard today no one has even looked at my case. I have made several attempts and yet get no responses. This vehicle has safety issues and they need to address it.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Beautiful! However constantly in the shop

Land Rover loved, 01/08/2021
P400 110 First Edition 4dr SUV AWD (3.0L 6cyl Twincharger gas/electric hybrid 8A)
64 of 67 people found this review helpful

I bought it in June 2020, I had it one week and off to the shop it went. 59 days later I get it back. Stereo, phone and dash panel don’t work, now we are in August have it back for now two weeks. Total of 350 miles on it, now the wire harness needs to be replaced, new master panel and display. Ok get it back in October yes October! Going smooth so far. November back to the shop needs update and has to have it forced. Now December and well now it likes to park it self while in motion and turns off not once but twice. Not to mention it did it to another defender owner only they were going down the interstate. 2021 you think ok this at some time it’s going to be fixed, nope phone, cameras and stereo work when it wants to.. just frustrating I spent all this money and it’s a lemon in Land Rover clothing. Love the car but completely disappointed. UPDATE...... Car back to the shop newest problem snow covered roads the emergency lane assist comes on and pulls you into on coming traffic. Just got my service records and it’s been in the shop for a total of 140 days kicker is I have had the car for 8 months.. recommended to not buy this car they should recall the entire line.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Not so great .. full of glitches

Yalaska, 03/04/2021
110 P400 HSE 4dr SUV AWD (3.0L 6cyl Twincharger gas/electric hybrid 8A)
64 of 67 people found this review helpful

I’ve spent a small fortune on this car Less than 200 miles in and the “low battery” alarm popped up and the car wouldn’t start. The car was taken to the dealer to find out after 2 weeks that there’s a faulty module (for the central screen) that keeps draining the battery The car drove fine for a while .. then it happened again .. this time they said it was the battery And now it happened again (car won’t start with low battery alarm) The car has 4K miles on it in 5 months and I love it But if you buy it then be prepared to spend a significant amount of your time driving a loaner

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

great looking car ... not so reliable

Dan, 08/09/2020
P400 110 HSE 4dr SUV AWD (3.0L 6cyl Twincharger gas/electric hybrid 8A)
99 of 108 people found this review helpful

it is always a great design for these cars, always been very attractive vehicles and a lot of charm around it. we have our Defender HSE P400 for about two months drove less that 2000 miles. very comfortable front and rear seats. lots of space in the second row seat. i would have expected a better access to the trunk, the door is quite small if you need to load a long box or luggage. it could have been a bit more spacious without having to sacrifice the back seat leg space, by sliding the bench forward. the visibility is not the best you are quite sunken in, you would expect bigger windows from a Rover. the alpine windows are purely esthetic. the third row seat is very sacrificed. nothing like LR4 ... probably i wouldn’t order them if i saw them before ordering it. acceleration lag. i would say close to two second dely and then all in a sudden power kicks in and you are propelled forward abruptly. passengers are not happy , the driver at least can hold the steering wheel. our car has several issues .... adaptive cruise control sat radio touch screen lane keep adjust energy saving stop start sunroof all are either not working or working intermittently, very annoying. the brakes if applied too sharply have a bad noise and vibrate thru the pedal, not a good feeling... the interior trim of one door feel off and some trim in the trunk were installed half way and are very cheap and light plastic, especially for a car that should be “rugged” i would have hoped for better materials. the worse of all is costumer service. i think they are always busy because rover have tons of issues, not a surprise. I had several...The company wants to be in the luxury sector and has a great appeal but definitely not at the audi / mercedes quality. i spent several hours for several days to have an appointment that than was never scheduled and i only found out the day before the appointment only because i called to confirm. usually takes 3 weeks where i am to have an appointment... sound crazy but this is my experience. now i am 1 and 1/2 month into this process.... not sure i am happy about this car... my 2004 discovery has less problem and at least the door don’t squeak even after 100K miles ... the door in the defender are quite loud ... again could be a bit better quality it’s new car we would expect some issues but i can’t be a happy costumer so 2 stars are as much i can give..

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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