2020 Land Rover Defender Consumer Reviews

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DBM6858, 07/15/2020
P400 110 First Edition 4dr SUV AWD (3.0L 6cyl Twincharger gas/electric hybrid 8A)
123 of 127 people found this review helpful

We've had ours since June 8. After 8 days, the Check Engine light went on. Land Rover then had the car for 9 days The dealer determined that three mechanical faults set the light off, but the mechanical faults were non-existent; it must have been a software issue that caused the light to come on. Land Rover (the dealer, in consultation with engineers from Land Rover USA on the east coast and Land Rover England) cleared the Check Engine light but never determined what software issue set it off in the first place. We then got the car back, Land Rover having had it for a longer period of time than we did. About a week later, Sirius went out. It comes in and out intermittently, and we have an appointment to have that fixed, but we can't get in to the dealer until the end of July. While waiting for that appointment, the Check Engine light came on again. I'm anticipating another long stint with a loaner. We love the car reliability issues aside, but those reliability issues are quickly moving it into Lemon Law land.

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great looking car ... not so reliable

Dan, 08/09/2020
P400 110 HSE 4dr SUV AWD (3.0L 6cyl Twincharger gas/electric hybrid 8A)
71 of 79 people found this review helpful

it is always a great design for these cars, always been very attractive vehicles and a lot of charm around it. we have our Defender HSE P400 for about two months drove less that 2000 miles. very comfortable front and rear seats. lots of space in the second row seat. i would have expected a better access to the trunk, the door is quite small if you need to load a long box or luggage. it could have been a bit more spacious without having to sacrifice the back seat leg space, by sliding the bench forward. the visibility is not the best you are quite sunken in, you would expect bigger windows from a Rover. the alpine windows are purely esthetic. the third row seat is very sacrificed. nothing like LR4 ... probably i wouldn’t order them if i saw them before ordering it. acceleration lag. i would say close to two second dely and then all in a sudden power kicks in and you are propelled forward abruptly. passengers are not happy , the driver at least can hold the steering wheel. our car has several issues .... adaptive cruise control sat radio touch screen lane keep adjust energy saving stop start sunroof all are either not working or working intermittently, very annoying. the brakes if applied too sharply have a bad noise and vibrate thru the pedal, not a good feeling... the interior trim of one door feel off and some trim in the trunk were installed half way and are very cheap and light plastic, especially for a car that should be “rugged” i would have hoped for better materials. the worse of all is costumer service. i think they are always busy because rover have tons of issues, not a surprise. I had several...The company wants to be in the luxury sector and has a great appeal but definitely not at the audi / mercedes quality. i spent several hours for several days to have an appointment that than was never scheduled and i only found out the day before the appointment only because i called to confirm. usually takes 3 weeks where i am to have an appointment... sound crazy but this is my experience. now i am 1 and 1/2 month into this process.... not sure i am happy about this car... my 2004 discovery has less problem and at least the door don’t squeak even after 100K miles ... the door in the defender are quite loud ... again could be a bit better quality it’s new car we would expect some issues but i can’t be a happy costumer so 2 stars are as much i can give..

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Beautiful! However constantly in the shop

Land Rover loved, 01/08/2021
P400 110 First Edition 4dr SUV AWD (3.0L 6cyl Twincharger gas/electric hybrid 8A)
22 of 24 people found this review helpful

I bought it in June 2020, I had it one week and off to the shop it went. 59 days later I get it back. Stereo, phone and dash panel don’t work, now we are in August have it back for now two weeks. Total of 350 miles on it, now the wire harness needs to be replaced, new master panel and display. Ok get it back in October yes October! Going smooth so far. November back to the shop needs update and has to have it forced. Now December and well now it likes to park it self while in motion and turns off not once but twice. Not to mention it did it to another defender owner only they were going down the interstate. 2021 you think ok this at some time it’s going to be fixed, nope phone, cameras and stereo work when it wants to.. just frustrating I spent all this money and it’s a lemon in Land Rover clothing. Love the car but completely disappointed. UPDATE...... Car back to the shop newest problem snow covered roads the emergency lane assist comes on and pulls you into on coming traffic. Just got my service records and it’s been in the shop for a total of 140 days kicker is I have had the car for 8 months.. recommended to not buy this car they should recall the entire line.

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Not so great .. full of glitches

Yalaska, 03/04/2021
P400 110 HSE 4dr SUV AWD (3.0L 6cyl Twincharger gas/electric hybrid 8A)
8 of 8 people found this review helpful

I’ve spent a small fortune on this car Less than 200 miles in and the “low battery” alarm popped up and the car wouldn’t start. The car was taken to the dealer to find out after 2 weeks that there’s a faulty module (for the central screen) that keeps draining the battery The car drove fine for a while .. then it happened again .. this time they said it was the battery And now it happened again (car won’t start with low battery alarm) The car has 4K miles on it in 5 months and I love it But if you buy it then be prepared to spend a significant amount of your time driving a loaner

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Can't rate yet, back to dealer in first week

Rebbie, 12/14/2020
P400 110 HSE 4dr SUV AWD (3.0L 6cyl Twincharger gas/electric hybrid 8A)
17 of 19 people found this review helpful

The vehicles I tested drove rode smoothly, looked great and caught my attention. The deal went well and off we were. A quarter of the way home error messages for emergency braking and cruise control went off. The cruise control was inoperable. This has been going on intermittently. The dealer has had the car several days, no news on how to fix. They discovered an oil leak while it was there. Um, now I'm quickly losing confidence in my new vehicle. UPDATE after 2 separate one week visits with the dealer and several failed efforts they were finally able to iron out the issues and the car is working perfectly. After 2000 miles the Defender is a beast. We've had tons go snow and horrible cold here in WI. LIKES - snappy engine performance, snow and ice performance, camera system is sublime. DISLIKES - there is wind noise when traveling 70 and above.

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