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Used 2021 Kia Soul Consumer Reviews

4.0 out of 5 stars
44 reviews

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Pros
Cons
5 out of 5 stars

Low price wonder car

Happy in Pennsylvania , 02/16/2021
2021 Kia Soul LX 4dr Wagon (2.0L 4cyl CVT)
4 of 4 people found this review helpful

Lots of room for hauling stuff like a baby suv. I've had stretches on the highway of 40 miles per gallon. Hard to beat the price of 17k when the average new cost is over 30k. No regrets here would definitely buy another one, but I'd go for a higher grade other than the LX.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Pleasantly Surprised

Robin Hudson, 03/27/2021
2021 Kia Soul EX 4dr Wagon (2.0L 4cyl CVT)
4 of 4 people found this review helpful

I had a 2015 Jeep Renegade. The transmission went out on me twice. The second time that happened, I went and bought my 2021 Soul. I freaking love this little car. So much room, awesome tech, lots of storage and super fun to drive!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

So impressed

Terri Duran, 04/05/2021
2021 Kia Soul LX 4dr Wagon (2.0L 4cyl 6M)
5 of 6 people found this review helpful

This new Kia comes with all the bells and whistles could not ask for any better

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

SOUNDS LIKE JUNK

Carol, 10/15/2020
2021 Kia Soul LX 4dr Wagon (2.0L 4cyl CVT)
46 of 70 people found this review helpful

Took my Kia Soul In because it had a bad rattle on front left side! They called said there is nothing they can do for it, that it is a hub cap! Say the hub cap is not defective tho. And say they aren’t putting a new hub cap on! This vehicle is 3 months old, 1654 miles! So now they say they are going to replace the hub cap but that it will probably start rattling again. The whole thing does not make sense! There has to be a reason the hub cap is rattling. It has to be a defective cap or the rim is bent, something. The other three are not rattling! And this is not a little rattle! It sounds like junk! This is the worse service dept I have ever dealt with. I have owned at least 20 brand new vehicles in my life and have never had this type of experience. But I have never owned nothing but Gm vehicles either. I knew when I bought it I was making a mistake! But for them to down right tell me I have to live with it or buy rims and put on it, is ridiculous. So I opened a case with corporate and will seek legal advice from here! DO NOT buy a Kia!!!! Especially if they are not willing to fix it after you pull it off the lot. Bought from Towbin Kia Henderson Nevada

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4 out of 5 stars

Paint quality

Wanda Whiting, 04/16/2021
2021 Kia Soul S 4dr Wagon (2.0L 4cyl CVT)
6 of 8 people found this review helpful

We have had the black Soul S two weeks when the wind blew the shopping cart i was unloading and the edge of the cart handle touched the left rear passenger door. It surprised me to see a one-inch-long surface scratch. Also a brush-up against a lawn shrub bordering the driveway left a scrape that cannot be buffed out. NO dents or any other surface defects. At purchase, we were offered an application of a protective coating for an additional $600, and we turned it down. Original paint is substandard quality.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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