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Used 2021 Kia Soul Consumer Reviews

4.0 out of 5 stars
44 reviews

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4 out of 5 stars

Great value with couple complaints.

Fallini, 05/19/2021
2021 Kia Soul LX 4dr Wagon (2.0L 4cyl 6M)
12 of 13 people found this review helpful

Been buying Kias (Fortes and Souls) for the last several years after Honda got too pricey. Bought the LX Soul new a months ago (first new car ever after 40 yrs of driving, got a great deal...couldn't resist) ; traded in my beloved 2016 Soul + w/ over 100k. This car is a nice improvement over my '16 in several ways except a few complaints. The CVT transmission is fine...seamless between gears. Apparently they've fixed the glitch with trans problems. For a 2.0 liter, power is fine. (Folks, if you want more power, get a Stinger.) Ride & handling is VG, better than my '16. There's some road noise but not intrusive for this price range. Gas mileage is better than my '16 and respectable...33 mph average. On the down side, the "idle stop and go" feature is annoying. You have to manually switch it off each time you start the car. I've rectified this by pushing the button to turn it off, and then while it's pushed in, slipping in a toothpick into the skinny seam between the buttons. Hasn't fallen out yet after a month! The other thing is that this LX model is NOT Sirius SM ready. I had to buy Sirius's portable unit and affix it to the dash vent. Make sure you get the Onyx Plus model that gives you the capability to tune to an unused FM channel for sound. Which brings me to my other complaint. No aux input jack (I still love my CDs but no way to play them thru my portable into the car speakers). I've been told more and more cars have done away with this. Too bad. The seats grab you a bit on the seat edges...my '16 was a bit more comfy. And I'm average build guy, not overweight. Could be because it's new. Otherwise.. this is a fine vehicle and worth checking out. Love the color..."Mars Orange." Don't let that scare you. More of a muted "cloudy" red. Great color. Not as bright as the red.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

2021 Kia Soul with 5600 miles, and in the shop

Nikki, 03/14/2021
2021 Kia Soul LX 4dr Wagon (2.0L 4cyl 6M)
34 of 40 people found this review helpful

So disappointed and aggravated. Looking online, I believe it's the transmission, will know Monday. No loaner car provided by Kia dealership as of yet. Scary drive on the highway, acceleration just stops. Please be careful if you already bought a 2021 Soul.

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2021 Kia Soul for sale near you
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5 out of 5 stars

Love this car

Tim , 02/18/2021
2021 Kia Soul EX 4dr Wagon (2.0L 4cyl CVT)
11 of 12 people found this review helpful

This is my 1st SOUL after driving 3 BMW's and 3 Mercedes. I have been driving now for 2 months and love this car. The EX model has everything I need. The car drives really well. The information system blows away what BMW offered. It has decent power and the sport mode works well. Heated seats work great. I knew it had little trunk space and I am fine with that. I am very happy with my EX.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

3700 miles in a new Soul

Bill, 09/25/2021
updated 10/03/2022
2021 Kia Soul LX 4dr Wagon (2.0L 4cyl CVT)
5 of 5 people found this review helpful

Rock solid round trip from Kansas City to northern New England. 36 mpg fir the trip. Not a single hiccup during entire journey. The LX Soul (base model) with the the automatic has its limits in terms of acceleration and cornering but neither factor prevented it from handling long interstate conditions at high speeds. Once you learn its capabilities and limitations you’re pretty much a happy camper. Seating is very comfortable, road noise is acceptable, and the vehicle is always stable even when handling long corners. September 2022. Soul LX now 16 mos old and clocks 14,500. Has had 3 routine services at dealer. I certainly have zero affiliation with Kia, the dealer, etc. Zilch. BUT : this odd sewing machine has been perfect since the day I bought it. Runs like a good pc or smartphone should…at 75 on a road trip while getting 35mpg. Have survived a brutally hot mid-western summer with cooling and AC functioning perfectly. All electrics perfect. And even with my city doing cruel roadwork everywhere the base LX has never yet squeaked or rattled…in the entire 16 months. Sounds over-the-top but it’s true. Do I still wish it was quick ? I do. But my days with IROC Zs, Trans Ams, Vettes, ad nauseum are gone. Do I wish it cornered better ? I do. But the smell of Pirelli rubber from a GTI cornering at its limit is also a memory. The Kia Soul never shared stable space with the last generation of drivers’ cars. The Soul is writing its own story. And so far it is perfect.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
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3 out of 5 stars

4 break downs in the first 2 weeks.

Low Budget Hunter , 03/04/2021
2021 Kia Soul LX 4dr Wagon (2.0L 4cyl CVT)
15 of 19 people found this review helpful

First day home, no start, tow to shop. Replace batter. Day 2 no start tow to shop. Replace starter. 1 week later no start tow to shop. Reprogram remotes and car starter. Did not get out of the dealership , found oil leak, back into shop for repair. This week had to replace factory wiper blades, scratching window, and NO THEY WERE NOT DAMMAGED FROM ABUSE!

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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