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Used 2004 Kia Sorento Consumer Reviews

4.6 out of 5 stars
439 reviews

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4.63 out of 5 stars

A KIA? I like it!

jjsteil, 07/11/2004
2004 Kia Sorento EX 4WD 4dr SUV (3.5L 6cyl 4A)
1 of 1 people found this review helpful

Was sold on this vehicle based on what I read from owner reviews here on Edmunds. Solid vehicle. Excellent workmanship similar to what you see in an Acura or Toyota product. You get a lot more vehicle for your money that what you would get buying from Ford, GM or other imports. Have logged over 20,000 miles no problems. Did not know till I purchased vehicle the transmission is manufactured in Japan, we all know what level of quality comes from that country. Smoothest ride of any SUV or pick up I test drove. Contrary to what the Toyota salesman told me, I think this vehicle will have a good resale value.

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1.75 out of 5 stars

JUNK

Amber Shank, 07/21/2008
2004 Kia Sorento LX 4WD 4dr SUV (3.5L 6cyl 4A)
1 of 1 people found this review helpful

I have owned this car for five months, in the first month it broke down on me and left me sitting 3 times ( one of the times in the middle of the road, and almost got hit by a school bus with my one year old daughter in the back seat) Have replaced the radio, 2 headlights, TPS sensor, Oh and it just left me sitting on the PA turnpike with my 2 children in 90 degree weather, cause the transmission went out. And it only took Kia 2 1/2 hours to get someone to tow it. If you want to throw your money down the toilet then by all means buy a Kia. I will never buy another Kia ever again, it's not safe, not dependable, and the gas mileage SUCKS!

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3.5 out of 5 stars

Will never buy a Kia again

Tonya, 07/22/2008
2004 Kia Sorento LX 4WD 4dr SUV (3.5L 6cyl 4A)
1 of 1 people found this review helpful

I loved this car until the windshield washer pump went out three times. I have a headlight go out about once a month. After changing the timing belt at 60,000 miles the engine locked up and the dealer told me it needed a whole new motor which would not be covered by warranty. I took it somewhere else and had it fixed for $600, no new motor needed after all! A CD is stuck in the CD player. The paint has chipped all over. The gas gauge is broken so I have to remember to reset the trip meter every time I fill up. The back passenger door latch keeps falling off. Poor MPG. Every time I have taken the car in, my complaints are not covered by the "bumper to bumper, 100,000 mile warranty."

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2.88 out of 5 stars

Constant Recalls

C. Murray, 06/25/2008
2004 Kia Sorento EX 4WD 4dr SUV (3.5L 6cyl 4A)
1 of 1 people found this review helpful

It seems like it has been recalled for faulty engine bolt, now a recall for the induction replacement valve, plus service has been less than friendly. Take it to the dealer, walk into the service dept and they look at you like you have two heads! No "Welcome to KIA Service or Good Morning" just stares, like they just saw a deer in the headlights!! Wouldn't buy another one! Too much hassle for the money. I would take a chance on an American SUV! Called to get an appointment with the Service Dept. at the local KIA Dealer that advertises that they are open until 7:30 p.m. (called at 4:45 p.m.) - everyone had gone home! Won't Use BEYER VOLVO/KIA EVER! They could care less! Don't be fooled by the looks

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4.13 out of 5 stars

Saying Goodbye to my Kia

Michelle, 07/24/2009
2004 Kia Sorento EX 4WD 4dr SUV (3.5L 6cyl 4A)
1 of 1 people found this review helpful

I have had my Kia for almost 5 years now. I really loved my Kia, it was a lot of car for such a reasonable price. I replaced my headlights and tail lights twice a year. A/C has never worked right (which can isn't good when you live in AZ). Dealership always tells me that it's running fine, so I have given up. The last two years I have put in a lot of money into the vehicle (I can't even remember all the things I have had done and of course not covered by warranty any longer).I am afraid that I will only be putting more into it the near future, so it is time to say goodbye. Dealing with the dealership was a joke and the overall cost to own this vehicle was much more than I had expected.

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