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2025 Kia Sorento Hybrid Consumer Reviews

3.8 out of 5 stars
34 reviews

Pricing

Edmunds suggests you pay
$39,627
69 for sale near you
Prices based on sales in NJ thru 8/18/25
Final assembly in South Korea

We have a limited number of reviews for the 2025 Sorento Hybrid, so we've included reviews for other years of the Sorento Hybrid since its last redesign.

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Cons
1 out of 5 stars

Unsolveable Steering Column Issue - Grinding Noise

Mac56 , 07/17/2024
2023 Kia Sorento Hybrid EX 4dr SUV AWD (1.6L 4cyl Turbo gas/electric hybrid 6A)
19 of 21 people found this review helpful

100s of Sorento owners have mentioned this issue, The steering column will generate a grinding / chirping sound that is incredibly annoying. KIA Service department has documented this issue for me. KIA Customer Service will not recognize the problem, Engineering is not working on it and there is no TSB (Tech Service Bulletin ) planned. I am disgusted with KIA. I am selling this car at a loss and cannot recommend KIA products or service. Back to the bad of days of KIA.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

I Hate This Car

SF Bay Area Driver, 06/17/2023
2023 Kia Sorento Hybrid EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
42 of 49 people found this review helpful

On my first road trip I got a check engine warning which the out of town dealer service center couldn't diagnose but thought it was okay to drive back home and later there was some sort of flushing the system that corporate KIA told the dealer to do. About 8 months later on a road trip I lose power and have to pull over on a busy freeway 20 miles from the nearest town but near an exit. KIA roadside assist was unable to locate me and kept insisting my location was hundreds of miles away and couldn't look up the address of the actual nearest dealer. The dealer is now telling me that a rock flew through the grill and damaged the radiator for the hybrid motor and admitted that there is a serious design flaw because if rocks don't hit the radiator, they hit the AC condenser. The tow truck operator told me he tows more Hyundais and Kias than any other make. The interior is nice feeling, but there is about a two minute lag on the infotainment touchscreen after about 30 minutes of driving.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2025 Kia Sorento Hybrid for sale near you
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5 out of 5 stars

Soren(too) amazing

Carli Middeldorf, 01/28/2024
2024 Kia Sorento Hybrid EX 4dr SUV AWD (1.6L 4cyl Turbo gas/electric hybrid 6A)
5 of 5 people found this review helpful

I love all the amenities the car offers. My favorite features are the heated seats and auto start from my phone. Also I drive the turnpike every day to work, so the ease of the cruise control is amazing. It’s so comfortable, for passengers included. I have zero complaints. I did notice it’s a tiny bit glitchy when it was sub zero the other week… but once the car warmed up it was fine.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Love it.

Papa, 08/10/2024
updated 08/12/2025
2025 Kia Sorento Hybrid SX Prestige 4dr SUV AWD (1.6L 4cyl Turbo gas/electric hybrid 6A)
10 of 13 people found this review helpful

Beautiful vehicle. Feels luxurious inside. Very comfortable. Third row only for kids and adults shorter than 5'2". The drive is very comfortable. Had it for just a week.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Lots of options

Phil, 07/10/2023
2023 Kia Sorento Hybrid EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
5 of 6 people found this review helpful

The overall rating is good here. Lots of safety options on the EX trim. Lane control is so great, the seems to drive itself. The only negative is the road noise and ride on certain poor roads. Plus seating in the back seat the noise and ride is higher. Wonder if the reason is the hybrid batteries directly under the seat area. After 2,000 miles of mostly highway driving, the MPG was only 33. We have the FWD vso expect better.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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