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4 out of 5 stars

2022 KIA Sorrento Hybrid EX

THE HYBRID GUY, 01/21/2022
EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
18 of 20 people found this review helpful

We are fascinated with the interiors and how the car exterior looks. Technology is paired with 2022. Ours have the sunroof and my wife loves it. The engine feels so much more powerful than the Mitsubishi Outlander 2018 PHEV we owned before. The major disappointment for us has been the mpg. It states 39 mpg city and 35 mpg highway and 37 mpg combined. Our combine has been about 28 mpg with 80% highway and 20% city. When we do 50/50 we may get around the 32 mpg combine. I was hoping to get at minimum 33 mpg given that the majority of my wife driving is highway and the vehicle advertisement states 35 mpg on highways. We are trying the smart setting to see if is better than Eco on the highways. If you drive mainly cities you may get up to 39 mpg. We paid about $48k out the door all included and traded of our 2018 car. MPG 3/5, exterior 5/5, interior 5/5, power 4/5.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Seeking hybrids with unfixable fault claiming it i

Bob Lessemun, 06/02/2022
EX 4dr SUV AWD (1.6L 4cyl Turbo gas/electric hybrid 6A)
7 of 8 people found this review helpful

A 10 years warranty is worthless if the company fails to respond to complaints and issues. There is a known fault in the Kia Sorento hybrid concerning the warning light to refill the inverter coolant. There is no logical explanation as to why this warning light is lit and no means of fixing it according to the Kia Dealer who sold us the car. Trying to get an answer from customer care is akin to getting blood from a stone. after 22 attempts and requests at management level they failed to contact me. When I eventually spoke to the escalation team he told me to take it to another dealer and I did only to be told there was Noth8ng they can do either. Is it a software program or a safety issue. I have reported it to the National Road safety Agency. I await there actions. In the interim I await answers to written correspondence with both the Dealer and Kia. It seems when there is a problem one blames the other. Both are at fault in my book. I do say but for this issue we are delighted with the car. My tip before expecting a 10 year warranty read the reviews. I wish I did

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Buyers Remorse

Brittany, 04/11/2022
EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
20 of 30 people found this review helpful

Ahhh....where do I begin? Before purchasing my 2022 Kia Sorento EX Hybrid, I had a 2019 Chevy Traverse LT. I LOVED that thing, but we purchased it certified pre-owned on a rainy day and unfortunately didn't notice a number of cosmetic issues on it until after the fact. The used car market was hot and instead of hanging onto the Traverse, only to have to eventually repaint it entirely, we ended up getting more for the trade than what we paid for it originally. I had considered whether or not I'd regret trading it in. Other than the cosmetic issues, there was nothing I didn't like about it. But, we figured when else are we going to have the opportunity to come out ahead on a VEHICLE of all things? The Sorento is obviously smaller, and the biggest thing I took into consideration before trading it in. It was a major factor, but something I decided I could live with in exchange for a modern-looking vehicle and a panoramic roof. But when we got it home and took our first weekend trip, 2 carry-on suitcases is literally all that can fit behind the third row. When we purchased the Sorento, we had 2 kids (6 and 4), but now we are expecting baby number 3. We could definitely still fit 3 kids into the car with 2 in the captains chairs and 1 in the 3rd row, but there is so little real estate behind the 3rd row that it makes me incredibly nervous putting my kid back there. After trying to do some research to figure out if it's my hyper-paranoid mom brain, or a legitimate concern, I was shocked to see how little rear-impact crash testing is done. Not a knock on Kia, but if NHTSA or any other safety organization isn't taking the time to test a vehicle's rear-impact integrity, I'm going to make sure there's as much real estate behind the 3rd row as possible to absorb any potential impacts. For reference, I am 5'3 and sat in the rear sit on a cross-town trip with family members traveling with us. I am FIVE FOOT THREE and my head was touching the back glass. That is how close the door is to the back seat. Even just a minor impact would likely send glass falling on top of my 6-year old. Rarely using the 3rd row is ideal, which I realize that is primarily what this vehicle is designed for. At the same time though, what is the point of even having a third row if you intend on rarely using it? CONS: Counting out the well-known issue of size, there are so many other features about the Sorento that I just am not a fan of. The car literally drives me insane. I would love to get a Telluride, but I'm nervous that Kia would also carry these nuisances over to it too: - Temperature pre-sets: You can't pre-set a temperature for remote starts. It defaults to 72 degrees, UNLESS you pay for their subscription. Then you can pre-set the temperature from your phone. But if you have multiple profiles set on the car (like I have one and my husband has one), it only pre-sets the temperature for one profile. If my husband was the last to drive, and I remote start it to drive to work the next day, it will pre-set under whatever settings he has. - AC settings: One of the most annoying things is that even when the AC/Heat is turned Off, the fresh air intake is constantly on, and it comes into the cabin at the temperature the Heat/AC was last set at. You can switch it to recirculate so you don't have air blasting in your face even when it's turned off, but it flips back over to fresh air after 3 minutes. It doesn't matter how many times you switch it back to recirculate or how many curse words you use, 3 minutes is all you get. - Moonroof: A minor complaint, but still a complaint, is that you can't have the sunroof open but the sun shade closed half way. It's all or nothing which means 2nd row passengers will have the sun in their eyes if you have the sunroof open. The back half of the sunroof is fixed glass anyway, so I'm unsure why the shade couldn't be closed over that part. - ALL THE NOISES: The noises this car makes so many beeps and chimes. The collision-warning system is great, but far too sensitive. I can be actively braking and well aware of the vehicle turning ahead of me, but it will still chime like I've done nothing. Parking sensors are entirely too sensitive. If I go through a drive-thru line, it beeps the entire time because I'm "too close" to the wall. It even beeps when I park to drop my kids off at gymnastics. There are bushes on the other side of the curb, so of course it beeps then too because I'm "too close" to the bushes. If you pull into your driveway and take your seat belt off early, be prepared for the seat belt alert to chime until the car is turned off. It even continues to chime after the car is in park. Insane. Not to mention, you cannot reverse in the hybrid without announcing to the world that you're doing so. I realize that this is a hybrid safety feature, but I don't understand why it beeps, even when the engine is on. - Interior smell: The syntex material STILL gives me a headache, even after having the car for 5 months. It is so overpowering that I literally asked my OB if I shouldn't be driving the car while I'm pregnant. There's just not enough out there to know if it's a legitimate concern, but there are quite a few articles out there that indicate the smell is from high levels of VOCs off-gassing from the materials. - Design defects: These are defects, in my opinion. Things that just make no sense are a nuisance. If there is forecasted snow or ice, you cannot simply raise the windshield wipers up like you can with 99% of other vehicles. Instead, you have to set the wiper settings at specific settings, and if you lose the sticker on the windshield, you would probably have to reference the manual or online forums to know how to set them. The windshield wiper fluid blasts a chemical smell throughout the cabin. There is even a setting that "limits wiper fluid scent from entering the cabin", but it only limits it by about 25% in my opinion. You cannot lock the doors if any of them are open. If you remote unlock the doors, they will lock as you approach the vehicle if it's been over a minute since you've unlocked them. I assume this is a safety/anti-break in feature, but it's so incredibly annoying. The second and third rows have very little audio volume. The third row and beyond have no speakers. The occasion that I sat in the third row, I realized my kids really couldn't hear the music that I could clearly hear upfront. We played with the settings and realized they were set the correct way. PROS: - I have no issues with the hybrid functionality itself. I got quite a bit lower MPG in the winter, but I assume that is because the engine kicked on more in below freezing temps. - The exterior design of the Sorento itself is fantastic. It is certainly a sharp-looking car. - The navigation and other tech features are great, but I find myself not using them like I thought I would - If you're accessing the second row from the rear, there is a release button that helps lay them flat from the back instead of walking around the side and manually laying them down - The USB ports in the rear of the front seats is a great feature for second-row passengers. We haven't had to use them yet, but I could see how valuable they would be on road trips. Ultimately, I will be trading the Sorento in for a larger, less annoying third-row SUV before baby #3 comes.

Safety
1 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Great car

Rocko , 03/25/2022
S 4dr SUV AWD (1.6L 4cyl Turbo gas/electric hybrid 6A)
5 of 12 people found this review helpful

I get 42 mpg on my sorento hybrid people need to learn how to drive an not put the petal to the metal ever time they stop an go

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great car, lots of extras built in

grama of 4, 04/03/2022
EX 4dr SUV (1.6L 4cyl Turbo gas/electric hybrid 6A)
3 of 7 people found this review helpful

Wasn't sure what car would be best but this had a rating in the top 10 for Hybrid-7 passenger cars. Drives great, lots of room, and more extras than I could ever had wanted.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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