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Used 2021 Kia Niro Plug-In Hybrid Consumer Reviews

4.0 out of 5 stars
27 reviews

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We have a limited number of reviews for the 2021 Niro Plug-In Hybrid, so we've included reviews for other years of the Niro Plug-In Hybrid since its last redesign.

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Pros
Cons
5 out of 5 stars

Cute car with plenty of zip

Linda T, 10/23/2019
2019 Kia Niro Plug-In Hybrid EX Premium 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
6 of 6 people found this review helpful

I got the top trim with a heated steering wheel, upgraded sound system, heated outside mirrors, etc. I've had it about 1 month and have a little over 1000 miles. I've used 3 different public ChargePoint stations, and they have all been completely free. You don't even pay for the electricity. That was a pleasant surprise. When using the all electric engine around town, the pickup is great. When using the hybrid mode, you really need to shift to 'Sports' mode to get any decent pickup, like when merging on highways. Once you are cruising along, hybrid mode is fine.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

What a car--Kia Niro PlugIn!

Mike R., 03/25/2020
updated 03/28/2025
2019 Kia Niro Plug-In Hybrid LX 4dr SUV (1.6L 4cyl gas/electric plug-in hybrid 6AM)
5 of 5 people found this review helpful

The Kia Niro Plug-In is an amazing car. At 42000 miles no repairs but did replace the tires and have meticulously followed maintenance schedule My commute allows me to drive to work, plug in for free, and drive home daily--sometimes at 100 MPGs. We looked at the Prius, but Niro has much better styling in our view. Just finished two trips at 1100 miles each and averaged 40+ MPG when driving about 85 on highways most of time. Comfort, practical, $4500 federal tax credit, and $1000 back from Southern Cal Edison among other rebates, and I get to drive alone in the HOV lane!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

An absolute disaster

KiaNiroPHEVLemon, 12/17/2019
2019 Kia Niro Plug-In Hybrid EX Premium 4dr SUV (1.6L 4cyl gas/electric hybrid 6AM)
15 of 19 people found this review helpful

The car has been in the shop for service for more than a month in the first 4 months of ownership. The car failed to start multiple times. The driver's seat also broke. Kia's customer service has been nothing but headaches. I was really excited when I bought this Kia Niro PHEV and the first 30 days were great, but the nightmare since then has been horrible. Please don't buy this car model. I waited more than a month to write this review in hopes that Kia would resolve the problems, but Kia customer service hasn't been able to resolve any of the issues so far. Avoid this car and avoid Kia.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Perfect Fit For Me

Tiggie, 05/07/2021
2021 Kia Niro Plug-In Hybrid EX Premium 4dr SUV (1.6L 4cyl gas/electric plug-in hybrid 6AM)
12 of 16 people found this review helpful

This is a great vehicle with loads of interior room, compact, very quiet on the road, and very comfortable to drive.

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5 out of 5 stars

Great SUV

Nio PHEV owner, 08/29/2020
2020 Kia Niro Plug-In Hybrid LXS 4dr SUV (1.6L 4cyl gas/electric plug-in hybrid 6AM)
7 of 9 people found this review helpful

Kia Niro is getting great mileage and have it setup to tow. Like the standard safety feachers. Great improvement over my old Jeep SUV. It does everything expected and better. Can't go wrong for under $22k after rebates.

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